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Customer Success
IC3 - Proficient
The median salary range for Customer Success (IC3) roles disclosed in public job postings is $95k - $125k as of Oct 2026, based on 6,912 job postings from 945 companies.
Salary Range
Low
$95,000
14%
Mid
$110,000
14%
High
$125,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 237 Data Points | $62,500 | $70,075 | $77,649 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 736 Data Points | $73,000 | $82,175 | $91,350 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 1,249 Data Points | $95,000 | $110,000 | $125,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 941 Data Points | $115,000 | $132,500 | $150,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 50 Data Points | $138,350 | $158,025 | $177,700 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Very Large 105 Data Points | $135,000 | $162,500 | $190,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 849 Data Points | $102,400 | $117,200 | $132,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 321 Data Points | $135,000 | $154,525 | $174,050 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 385 Data Points | $155,000 | $177,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Very Large 102 Data Points | $190,000 | $224,106 | $258,211 |