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Customer Success

IC1 - Entry

The median salary range for Customer Success (IC1) roles disclosed in public job postings is $63k - $79k as of Oct 2026, based on 1,728 job postings from 373 companies.

Salary Range

Low

$63,000

11%

Mid

$71,055

11%

High

$79,110

Level Comparison

LevelSample SizeLowMidHigh
IC1

Entry

0-1 YOE

Contributes to smaller projects under detailed guidance.

Very Large

246 Data Points

$63,000

$71,055

$79,110

IC2

Developing

2-4 YOE

Contributes to projects under general guidance. Skills are relatively developed with room for growth.

Very Large

766 Data Points

$72,500

$82,188

$91,875

IC3

Proficient

5-7 YOE

Owns specific projects and requires minimal guidance. Skills are fully developed.

Very Large

1,307 Data Points

$95,000

$110,000

$125,000

IC4

Advanced

8-11 YOE

Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise.

Very Large

985 Data Points

$115,000

$132,500

$150,000

IC5

Expert

12+ YOE

A very experienced team member who leads large, high-priority projects that impact company-level goals.

Large

54 Data Points

$140,700

$160,050

$179,400

IC6

Advisory

An authority in their field who defines and drives initiatives with long-term strategic impact.

Very Large

113 Data Points

$135,050

$162,525

$190,000

M3

Manager

Directly supervises a team of individual contributors and is accountable for their results.

Very Large

889 Data Points

$104,030

$118,265

$132,500

M4

Sr. Manager

Experienced people manager responsible for setting objectives, observing budgets, and tracking results.

Very Large

349 Data Points

$135,000

$154,525

$174,050

M5

Director

Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results.

Very Large

401 Data Points

$155,000

$177,500

$200,000

M6

Sr. Director

Manages senior leaders in various groups. Responsible for a business function.

Very Large

104 Data Points

$190,000

$224,500

$259,000