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Customer Success

IC4 - Advanced

The median salary range for Customer Success (IC4) roles disclosed in public job postings is $115k - $150k as of Aug 2026, based on 4,334 job postings from 594 companies.

Salary Range

Low

$115,190

13%

Mid

$132,595

13%

High

$150,000

Level Comparison

LevelSample SizeLowMidHigh
IC1

Entry

0-1 YOE

Contributes to smaller projects under detailed guidance.

Very Large

203 Data Points

$62,860

$69,582

$76,304

IC2

Developing

2-4 YOE

Contributes to projects under general guidance. Skills are relatively developed with room for growth.

Very Large

617 Data Points

$74,000

$84,500

$95,000

IC3

Proficient

5-7 YOE

Owns specific projects and requires minimal guidance. Skills are fully developed.

Very Large

1,051 Data Points

$93,950

$108,475

$123,000

IC4

Advanced

8-11 YOE

Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise.

Very Large

783 Data Points

$115,190

$132,595

$150,000

IC5

Expert

12+ YOE

A very experienced team member who leads large, high-priority projects that impact company-level goals.

Medium

41 Data Points

$145,000

$162,200

$179,400

IC6

Advisory

An authority in their field who defines and drives initiatives with long-term strategic impact.

Large

84 Data Points

$135,000

$164,825

$194,650

M3

Manager

Directly supervises a team of individual contributors and is accountable for their results.

Very Large

691 Data Points

$103,200

$117,850

$132,500

M4

Sr. Manager

Experienced people manager responsible for setting objectives, observing budgets, and tracking results.

Very Large

255 Data Points

$134,200

$154,600

$175,000

M5

Director

Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results.

Very Large

310 Data Points

$154,000

$179,500

$205,000

M6

Sr. Director

Manages senior leaders in various groups. Responsible for a business function.

Large

80 Data Points

$191,500

$227,792

$264,084