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Customer Success
IC4 - Advanced
The median salary range for Customer Success (IC4) roles disclosed in public job postings is $115k - $150k as of Aug 2026, based on 4,183 job postings from 589 companies.
Salary Range
Low
$115,190
13%
Mid
$132,595
13%
High
$150,000
Data Points
Sort By
Client Operations Lead
New York City
·1-3 Years Experience
·Last Posted: May 2026
$90k - $110k
$90,000 - $110,000
Client Outreach Senior Analyst
Chicago
·5+ Years Experience
·Last Posted: Feb 2026
$90k - $110k
$90,000 - $110,000
Lead Customer Success Manager
United States
·4+ Years Experience
·Last Posted: Jul 2026
$100k - $130k
$100,000 - $130,000
Lead Customer Success Manager
Seattle
·4+ Years Experience
·Last Posted: Jul 2026
$100k - $130k
$100,000 - $130,000
Lead Customer Success Manager
Seattle
·Last Posted: Mar 2026
$105k - $125k
$105,000 - $125,000
Lead Customer Success Manager
United States
·Last Posted: Mar 2026
$105k - $125k
$105,000 - $125,000
Lead Customer Success Manager
United States
·Last Posted: Jun 2026
$100k - $125k
$100,000 - $125,000
Lead Customer Success Manager
Seattle
·Last Posted: Jun 2026
$100k - $125k
$100,000 - $125,000
Senior Product Specialist (SaaS Implementation and Onboarding)
Republic of Costa Rica
·3-6 Years Experience
·Last Posted: Jul 2026
$85k - $110k
$85,000 - $110,000
Senior Product Specialist(SaaS Onboarding and Implementation)
Seattle
·6-9 Years Experience
·Last Posted: Jun 2026
$85k - $110k
$85,000 - $110,000
Senior Product Specialist(SaaS Onboarding and Implementation)
United States
·6-9 Years Experience
·Last Posted: Jun 2026
$85k - $110k
$85,000 - $110,000
Senior Customer Success Manager
United States
$85k - $110k
$85,000 - $110,000
Senior Customer Success Manager
Seattle
$85k - $110k
$85,000 - $110,000
Senior Customer Success Manager
United States
$90k - $100k
$90,000 - $100,000
Senior Customer Success Manager
Seattle
$90k - $100k
$90,000 - $100,000
Senior Product Specialist (SaaS onboarding and implementation)
Seattle
·10+ Years Experience
·Last Posted: Feb 2026
$80k - $100k
$80,000 - $100,000
Senior Product Specialist (SaaS onboarding and implementation)
United States
·10+ Years Experience
·Last Posted: Feb 2026
$80k - $100k
$80,000 - $100,000
Senior Product Specialist (SaaS onboarding and implementation)
United States
·10+ Years Experience
·Last Posted: Jul 2026
$80k - $100k
$80,000 - $100,000
Senior Product Specialist (SaaS onboarding and implementation)
Seattle
·10+ Years Experience
·Last Posted: Jul 2026
$80k - $100k
$80,000 - $100,000
Senior Product Specialist (SaaS Implementation and Onboarding)
Republic of Costa Rica
·3-6 Years Experience
N/A
N/A
Senior Product Specialist - Customer Onboarding
Hyderabad
·5-9 Years Experience
N/A
N/A
Senior Product Specialist - Customer Onboarding
Republic of India
·5-9 Years Experience
N/A
N/A
Senior Implementation Consultant
Hyderabad
N/A
N/A
Senior Implementation Consultant
Republic of India
N/A
N/A
Lead - Product Specialist (Implementation) - SaaS
Hyderabad
·8+ Years Experience
N/A
N/A
Lead - Product Specialist (Implementation) - SaaS
Republic of India
·8+ Years Experience
N/A
N/A
Onboarding Lead
New York City
·Last Posted: May 2026
$75k - $110k
$75,000 - $110,000
Onboarding Lead
Philadelphia
·Last Posted: May 2026
$75k - $110k
$75,000 - $110,000
Implementation Team Lead
Remote
·3-5 Years Experience
·Last Posted: Jun 2026
$100k - $115k
$100,000 - $115,000
Implementation Team Lead
United States
·3-5 Years Experience
·Last Posted: Jun 2026
$100k - $115k
$100,000 - $115,000
Senior Customer Success Manager
Remote
·7+ Years Experience
$90k - $115k
$90,000 - $115,000
Senior Customer Success Manager
United States
·7+ Years Experience
$90k - $115k
$90,000 - $115,000
Senior Implementation Specialist
United States
·3-5 Years Experience
·Last Posted: Feb 2026
$90k - $110k
$90,000 - $110,000
Senior Implementation Specialist
Remote
·3-5 Years Experience
·Last Posted: Feb 2026
$90k - $110k
$90,000 - $110,000
Digital Customer Success Lead
United States
·Last Posted: Jul 2026
$83k - $107k
$83,468 - $107,010
Digital Customer Success Lead
Remote
·Last Posted: Jul 2026
$83k - $107k
$83,468 - $107,010
Digital Customer Success Lead
Canada
·Last Posted: Jul 2026
$83k - $107k
$83,468 - $107,010
Digital Customer Success Lead
Remote
·Last Posted: Jul 2026
$83k - $107k
$83,468 - $107,010
Senior Customer Success Manager
Canada
·7+ Years Experience
·Last Posted: Mar 2026
$24k
$24,000
Senior Customer Success Manager
Remote
·7+ Years Experience
·Last Posted: Mar 2026
$24k
$24,000
Senior Healthcare Consultant, SaaS Professional Services and Implementation
Remote
$114k - $143k
$114,000 - $143,000
Senior Customer Success Manager
United States
·8+ Years Experience
$100k - $140k
$100,000 - $140,000
Sr Customer Success Specialist
United States
·1-3 Years Experience
$57k - $77k
$57,000 - $77,000
Sr Customer Success Specialist
Overland Park
·1-3 Years Experience
$57k - $77k
$57,000 - $77,000
Enterprise Client Success Manager (B2B SaaS)
Remote
·Last Posted: Apr 2026
$85k - $120k
$85,000 - $120,000
Senior Billing Success Manager (B2B SaaS)
Remote
·3+ Years Experience
$70k - $95k
$70,000 - $95,000
Senior Specialist, Customer Success
Salt Lake City
$114k - $166k
$114,000 - $166,000
Senior Analyst, Customer Learning & Academy
O'Fallon
$83k - $137k
$83,000 - $137,000
Senior Specialist, Customer Success
Toronto
$83k - $132k
$83,000 - $132,000
Senior Specialist, Customer Success
Canada
$83k - $132k
$83,000 - $132,000
Senior Specialist, Customer Success
Georgia
$86k - $125k
$86,000 - $125,000
Senior Specialist, Customer Success
Atlanta
$86k - $125k
$86,000 - $125,000
Senior Analyst, Customer Performance
Toronto
$83k - $120k
$83,000 - $120,000
Senior Analyst, Customer Performance
Canada
$83k - $120k
$83,000 - $120,000
Senior Specialist, Customer Success, Cybersecurity Payments
Toronto
$59k - $94k
$59,212 - $94,169
Senior Specialist, Customer Success, Cybersecurity Payments
Canada
$59k - $94k
$59,212 - $94,169
Senior Specialist, Agent Suite Solutions Opreatiosn
Toronto
$59k - $94k
$59,212 - $94,169
Senior Specialist, Agent Suite Solutions Opreatiosn
Canada
$59k - $94k
$59,212 - $94,169
Senior Specialist, Customer Success
Toronto
$59k - $94k
$59,212 - $94,169
Senior Specialist, Customer Success
Canada
$59k - $94k
$59,212 - $94,169
Senior Analyst, Customer Performance
Toronto
$59k - $94k
$59,212 - $94,169
Senior Analyst, Customer Performance
Canada
$59k - $94k
$59,212 - $94,169
Senior Specialist, Implementation
State of Israel
N/A
N/A
Senior Specialist, Customer Success
Federal Republic of Germany
N/A
N/A
Senior Specialist, Customer Success
Jakarta
N/A
N/A
Senior Specialist, Customer Success
Republic of Indonesia
N/A
N/A
Senior Specialist - Customer Success, Dynamic Yield-2
London
·3+ Years Experience
N/A
N/A
Senior Specialist, Customer Success
Tokyo
N/A
N/A
Senior Specialist, Customer Success
Japan
N/A
N/A
Senior Specialist, Customer Success (Security Solutions)
Shanghai
N/A
N/A
Senior Specialist, Customer Success (Security Solutions)
People's Republic of China
N/A
N/A
Sr. Specialist, Customer Success
Republic of Colombia
N/A
N/A
Senior Specialist, Customer Success (Dutch & English speaking)
Amsterdam
N/A
N/A
Senior Specialist, Customer Success (Dutch & English speaking)
Kingdom of the Netherlands
N/A
N/A
Sr. Specialist, Customer Success
Mexico City
N/A
N/A
Sr. Specialist, Customer Success
Mexico
N/A
N/A
Sr. Specialist, Customer Success
Federative Republic of Brazil
N/A
N/A
Sr. Specialist, Customer Success
Santiago
N/A
N/A
Sr. Specialist, Customer Success
Republic of Chile
N/A
N/A
Senior Specialist, Customer Success
Mexico City
N/A
N/A
Senior Specialist, Customer Success
Mexico
N/A
N/A
Sr. Specialist, Customer Success
Santiago
N/A
N/A
Sr. Specialist, Customer Success
Republic of Chile
N/A
N/A
Senior Specialist, Customer Success
Lisbon
N/A
N/A
Senior Specialist, Customer Success
Portuguese Republic
N/A
N/A
Senior Specialist, Implementation
Federative Republic of Brazil
N/A
N/A
Senior Specialist, Implementation
Pune
N/A
N/A
Senior Specialist, Implementation
Republic of India
N/A
N/A
Senior Specialist, Customer Success – Security Solutions
Ho Chi Minh City
N/A
N/A
Senior Specialist, Customer Success – Security Solutions
Socialist Republic of Vietnam
N/A
N/A
Senior Specialist, Customer Success, Cybersecurity Payments
Kuala Lumpur
N/A
N/A
Senior Specialist, Customer Success, Cybersecurity Payments
Malaysia
N/A
N/A
Senior Specialist, Customer Success
Athens
N/A
N/A
Senior Specialist, Customer Success
Athens
N/A
N/A
Senior Specialist, Customer Success
Hellenic Republic
N/A
N/A
Senior Specialist, Customer Success
Seoul
N/A
N/A
Senior Specialist, Customer Success
Athens
N/A
N/A
Senior Specialist, Customer Success
Athens
N/A
N/A
Senior Specialist, Customer Success
Hellenic Republic
N/A
N/A
Senior Specialist, Customer Success
Mexico City
N/A
N/A
Senior Specialist, Customer Success
Mexico
N/A
N/A
Senior Specialist, Customer Success
Kingdom of Belgium
N/A
N/A
Senior Specialist, Customer Success
Waterloo
N/A
N/A
Senior Specialist, Customer Success
Federative Republic of Brazil
N/A
N/A
Senior Specialist, Customer Success
Republic of Colombia
N/A
N/A
Senior Analyst, Customer Onboarding and Partnership
Federative Republic of Brazil
N/A
N/A
Customer Success Analytics Team Lead
Riga
·3+ Years Experience
N/A
N/A
Customer Success Analytics Team Lead
Republic of Latvia
·3+ Years Experience
N/A
N/A
Enterprise Customer Success Manager
United States
·8+ Years Experience
·Last Posted: Jun 2026
$110k - $150k
$110,000 - $150,000
Enterprise Customer Success Manager
Remote
·8+ Years Experience
·Last Posted: Jun 2026
$110k - $150k
$110,000 - $150,000
Enterprise Customer Success Manager
Vancouver
·8+ Years Experience
$75k - $107k
$74,907 - $107,010
Enterprise Customer Success Manager
Toronto
·8+ Years Experience
$75k - $107k
$74,907 - $107,010
Enterprise Customer Success Manager
Vancouver
·8+ Years Experience
$75k - $107k
$74,907 - $107,010
Enterprise Customer Success Manager
Canada
·8+ Years Experience
$75k - $107k
$74,907 - $107,010
Strategic Customer Success Manager
Vancouver
·5+ Years Experience
$64k - $86k
$64,206 - $85,608
Strategic Customer Success Manager
Toronto
·5+ Years Experience
$64k - $86k
$64,206 - $85,608
Strategic Customer Success Manager
Vancouver
·5+ Years Experience
$64k - $86k
$64,206 - $85,608
Strategic Customer Success Manager
Canada
·5+ Years Experience
$64k - $86k
$64,206 - $85,608
Pro Success Manager
Remote
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
United States
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
San Francisco
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
San Jose
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
New York City
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
Seattle
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
Austin
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
California
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
Massachusetts
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
New Jersey
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
Washington
·8+ Years Experience
$80k - $106k
$80,400 - $106,400
Pro Success Manager
Remote
·8+ Years Experience
N/A
N/A
Pro Success Manager
Republic of the Philippines
·8+ Years Experience
N/A
N/A
(Elite) Implementation Consultant
Lincoln
·Last Posted: Jul 2026
$63k - $106k
$63,000 - $106,000
(Elite) Implementation Consultant
United States
·Last Posted: Jul 2026
$63k - $106k
$63,000 - $106,000
Senior Customer Success Manager
Remote
·5+ Years Experience
·Last Posted: Jul 2026
$95k - $105k
$95,000 - $105,000
Sr. Customer Analyst
United States
·4-6 Years Experience
·Last Posted: Mar 2026
$95k - $105k
$95,000 - $105,000
Sr. Customer Analyst
Remote
·4-6 Years Experience
·Last Posted: Mar 2026
$95k - $105k
$95,000 - $105,000
Sr. Customer Success Manager, Broker Channel
Remote
·5+ Years Experience
·Last Posted: Jul 2026
$85k - $105k
$85,000 - $105,000
Senior Customer Success Manager, Enterprise
Remote
·4+ Years Experience
·Last Posted: Apr 2026
$20k - $105k
$20,000 - $104,500
Senior Customer Success Manager, Enterprise
Remote
·4+ Years Experience
·Last Posted: Apr 2026
$20k - $105k
$20,000 - $104,500
Customer Success Manager, Strategic
Remote
·5+ Years Experience
·Last Posted: Apr 2026
$20k - $105k
$20,000 - $104,500
Customer Success Manager, Strategic
Remote
·5+ Years Experience
·Last Posted: Jun 2026
$20k - $112k
$20,000 - $111,800
Senior Customer Success Manager, Enterprise
Remote
·4+ Years Experience
·Last Posted: Apr 2026
$20k - $105k
$20,000 - $104,500
Senior Customer Success Manager, Enterprise
Remote
·4+ Years Experience
·Last Posted: Apr 2026
$20k - $105k
$20,000 - $104,500
Customer Success Manager, Strategic
Remote
·5+ Years Experience
·Last Posted: Apr 2026
$20k - $105k
$20,000 - $104,500
Skills Strategy Manager (Customer Success)
United Kingdom of Great Britain and Northern Ireland
·6+ Years Experience
·Last Posted: Apr 2026
$100k
$100,000
Skills Strategy Manager (Customer Success)
Kingdom of the Netherlands
·6+ Years Experience
·Last Posted: Apr 2026
$100k
$100,000
Skills Strategy Manager (Customer Success)
Ireland
·6+ Years Experience
·Last Posted: Apr 2026
$100k
$100,000
Skills Strategy Manager (Customer Success)
Remote
·6+ Years Experience
·Last Posted: Apr 2026
$100k
$100,000
Customer Success Manager, Strategic
Florida
·5+ Years Experience
$100k
$100,000
Customer Success Manager, Strategic
Georgia
·5+ Years Experience
$100k
$100,000
Customer Success Manager, Strategic
Tennessee
·5+ Years Experience
$100k
$100,000
Customer Success Manager, Strategic
Remote
·5+ Years Experience
$20k - $100k
$20,000 - $100,000
Customer Success Manager, Strategic
Colorado Springs
·5+ Years Experience
$20k - $100k
$20,000 - $100,000
Senior Customer Lifecycle Manager
Remote
·5+ Years Experience
·Last Posted: Apr 2026
$95k - $100k
$95,000 - $100,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 196 Data Points | $65,000 | $71,162 | $77,325 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 599 Data Points | $75,000 | $85,000 | $95,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 1,028 Data Points | $94,000 | $109,000 | $124,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 759 Data Points | $115,190 | $132,595 | $150,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 39 Data Points | $145,000 | $162,200 | $179,400 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Large 77 Data Points | $135,000 | $164,575 | $194,150 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 649 Data Points | $102,880 | $118,615 | $134,350 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 242 Data Points | $134,000 | $154,734 | $175,467 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 298 Data Points | $155,000 | $180,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Large 76 Data Points | $190,000 | $225,250 | $260,500 |