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Customer Success
IC5 - Expert
The median salary range for Customer Success (IC5) roles disclosed in public job postings is $133k - $171k as of Sep 2026, based on 275 job postings from 55 companies.
Salary Range
Low
$133,000
13%
Mid
$152,000
13%
High
$171,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 223 Data Points | $60,000 | $67,804 | $75,608 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 692 Data Points | $72,000 | $81,938 | $91,875 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 1,149 Data Points | $95,000 | $109,500 | $124,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 869 Data Points | $115,000 | $132,500 | $150,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 46 Data Points | $133,000 | $152,000 | $171,000 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Large 95 Data Points | $135,350 | $163,675 | $192,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 769 Data Points | $101,500 | $116,750 | $132,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 293 Data Points | $134,600 | $154,300 | $174,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 348 Data Points | $155,000 | $180,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Large 93 Data Points | $190,000 | $224,500 | $259,000 |