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Customer Success
IC5 - Expert
The median salary range for Customer Success (IC5) roles disclosed in public job postings is $146k - $187k as of Jul 2026, based on 238 job postings from 47 companies.
Salary Range
Low
$145,700
12%
Mid
$166,450
12%
High
$187,200
Data Points
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Customer Success Manager, Public Sector (REQUIRED: TS/SCI Full Scope Poly)
Washington
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Raleigh
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Philadelphia
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Austin
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Charlotte
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Atlanta
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Full Scope Poly)
Washington, DC
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Chicago
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Dallas
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Clearance)
Boston
·10+ Years Experience
N/A
N/A
Customer Success Manager, Public Sector (REQUIRED: TS/SCI Full Scope Poly)
Alexandria
·10+ Years Experience
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 196 Data Points | $65,000 | $71,162 | $77,325 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 598 Data Points | $75,000 | $85,000 | $95,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 1,025 Data Points | $94,700 | $109,510 | $124,321 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 757 Data Points | $115,095 | $132,548 | $150,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 38 Data Points | $145,700 | $166,450 | $187,200 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Large 77 Data Points | $135,000 | $164,575 | $194,150 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 647 Data Points | $103,360 | $118,930 | $134,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 238 Data Points | $134,000 | $154,500 | $175,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 298 Data Points | $155,000 | $180,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Large 75 Data Points | $190,000 | $225,250 | $260,500 |