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Customer Success
M4 - Sr. Manager
The median salary range for Customer Success (M4) roles disclosed in public job postings is $134k - $175k as of Aug 2026, based on 847 job postings from 230 companies.
Salary Range
Low
$134,000
13%
Mid
$154,500
13%
High
$175,000
Data Points
Sort By
Senior Customer Success Manager
Remote
·7+ Years Experience
$85k - $97k
$85,000 - $97,000
Senior Customer Success Manager
Canada
·7+ Years Experience
$85k - $97k
$85,000 - $97,000
Senior Customer Success Manager
United States
·7+ Years Experience
·Last Posted: Mar 2026
$24k
$24,000
Senior Customer Success Manager
Remote
·7+ Years Experience
·Last Posted: Mar 2026
$24k
$24,000
Customer Success, Senior Manager (m/f/d) EMEA
United Kingdom of Great Britain and Northern Ireland
·2+ Years Experience
N/A
N/A
Customer Success, Senior Manager (m/f/d) EMEA
Kingdom of the Netherlands
·2+ Years Experience
N/A
N/A
Customer Success, Senior Manager (m/f/d) EMEA
Kingdom of Spain
·2+ Years Experience
N/A
N/A
Sr. Manager, Customer Enablement (APJ)
Commonwealth of Australia
N/A
N/A
Sr. Manager, Customer Enablement (APJ)
Sydney
N/A
N/A
Sr. Manager, Customer Enablement (APJ)
Commonwealth of Australia
N/A
N/A
Sr. Manager, Customer Enablement (APJ)
Melbourne
N/A
N/A
Sr. Manager, Customer Enablement (APJ)
Melbourne
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 196 Data Points | $65,000 | $71,162 | $77,325 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 599 Data Points | $75,000 | $85,000 | $95,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 1,028 Data Points | $94,000 | $109,000 | $124,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 759 Data Points | $115,190 | $132,595 | $150,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 39 Data Points | $145,000 | $162,200 | $179,400 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Large 77 Data Points | $135,000 | $164,575 | $194,150 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 648 Data Points | $103,360 | $118,930 | $134,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 240 Data Points | $134,000 | $154,500 | $175,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 298 Data Points | $155,000 | $180,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Large 76 Data Points | $190,000 | $225,250 | $260,500 |