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Customer Success
M6 - Sr. Director
The median salary range for Customer Success (M6) roles disclosed in public job postings is $190k - $259k as of Oct 2026, based on 297 job postings from 114 companies.
Salary Range
Low
$190,000
15%
Mid
$224,500
15%
High
$259,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 246 Data Points | $63,000 | $71,055 | $79,110 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 766 Data Points | $72,500 | $82,188 | $91,875 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 1,307 Data Points | $95,000 | $110,000 | $125,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 985 Data Points | $115,000 | $132,500 | $150,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Large 54 Data Points | $140,700 | $160,050 | $179,400 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Very Large 113 Data Points | $135,050 | $162,525 | $190,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 889 Data Points | $104,030 | $118,265 | $132,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 349 Data Points | $135,000 | $154,525 | $174,050 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 401 Data Points | $155,000 | $177,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Very Large 104 Data Points | $190,000 | $224,500 | $259,000 |