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Customer Success

IC3 - Proficient

The median salary range for Customer Success (IC3) roles disclosed in public job postings is $95k - $124k as of Aug 2026, based on 5,620 job postings from 876 companies.

Salary Range

Low

$94,700

13%

Mid

$109,225

13%

High

$123,750

Level Comparison

Level	Sample Size		Low	Mid	High
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance.	Very Large 197 Data Points		$65,000	$71,000	$77,000
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth.	Very Large 600 Data Points		$75,000	$85,000	$95,000
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed.	Very Large 1,031 Data Points		$94,700	$109,225	$123,750
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise.	Very Large 764 Data Points		$115,190	$132,595	$150,000
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals.	Medium 40 Data Points		$145,000	$162,200	$179,400
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact.	Large 79 Data Points		$135,000	$164,575	$194,150
M3 Manager Directly supervises a team of individual contributors and is accountable for their results.	Very Large 663 Data Points		$102,880	$118,615	$134,350
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results.	Very Large 245 Data Points		$134,200	$154,600	$175,000
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results.	Very Large 300 Data Points		$155,000	$180,000	$205,000
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function.	Large 78 Data Points		$190,000	$226,000	$262,000