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Customer Support
IC1 - Entry
The median salary range for Customer Support (IC1) roles disclosed in public job postings is $50k - $60k as of Aug 2026, based on 4,651 job postings from 636 companies.
Salary Range
Low
$50,000
9%
Mid
$55,000
9%
High
$60,000
Data Points
Sort By
Support Associate
San Francisco
·Last Posted: May 2026
$64k
$64,480
Support Associate
New York City
$64k
$64,480
Associate Support Representative
New York City
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Associate Support Representative
Chicago
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Associate Support Representative
Austin
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Associate Support Representative
San Francisco
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Client Services, Credit Support Associate
New York City
$55k - $67k
$55,000 - $67,000
Associate, Loan Platforms Support
Massachusetts
$46k - $60k
$45,559 - $60,000
Summer Intern, Technical Client Support
Islamabad
N/A
N/A
Customer Care Support Specialist (Korean Speaker)
Remote
·1-3 Years Experience
N/A
N/A
Client Services, Credit Support Associate
Islamabad
N/A
N/A
Client Support Associate (Primary Markets)
Kuala Lumpur
N/A
N/A
Associate, Client Support (NFC)
Islamabad
N/A
N/A
Client Services Associate - Software - Tax Solutions
Buenos Aires
N/A
N/A
CIQ/CIQPro Support - Associate, Client Services, Capital Markets (Mandarin)
Makati City
N/A
N/A
Client Service Associate (Mandarin/Cantonese speaker)
Kuala Lumpur
N/A
N/A
Associate, Technical Support
Manila
N/A
N/A
Associate, Energy - Client Support
Islamabad
N/A
N/A
Associate, Client Support (Capital Markets - US)
Makati City
·1-2 Years Experience
N/A
N/A
Mandarin Bilingual Associate, Client Support (Capital Markets)
Makati City
N/A
N/A
Associate, Client Support (Capital Markets - APAC/EMEA)
Makati City
·1-2 Years Experience
N/A
N/A
Associate, Client Support CIQ
Islamabad
N/A
N/A
Associate, Client Support (Real Estate Industry)
Makati City
N/A
N/A
Associate, Client Support
Tokyo
N/A
N/A
Associate, Client Support
Charlotte
N/A
N/A
Associate, Client Support (Capital Markets)
Makati City
·1-2 Years Experience
N/A
N/A
Associate, Client Support
Ahmedabad
N/A
N/A
Associate-Client Support
Islamabad
N/A
N/A
Associate, Visible Alpha Client Support
Islamabad
N/A
N/A
Associate, Client Support
Hyderabad
N/A
N/A
Associate, Client Support (Energy)
Makati City
N/A
N/A
Associate, Visible Alpha Client Support
Islamabad
N/A
N/A
Associate, Visible Alpha Client Support
Ahmedabad
N/A
N/A
Associate, Client Support
Hyderabad
·1-3 Years Experience
N/A
N/A
Associate, Client Support
Islamabad
N/A
N/A
Graduate Associate, Client Services - Visible Alpha (French or German Speaker)
London
N/A
N/A
Graduate Associate, Client Services - Visible Alpha (French or German Speaker)
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
EDM Associate Product Support
Bengaluru
·1-2 Years Experience
N/A
N/A
Associate Client Support CIQ
Islamabad
N/A
N/A
Apprentice, Insurance Client Services
Ahmedabad
N/A
N/A
Apprentice, Client Support
Ahmedabad
N/A
N/A
Member Support Specialist - Bilingual, Spanish (12 -pm - 9 pm PST shift)
United States
·Last Posted: Apr 2026
$40k - $63k
$40,000 - $63,000
Member Support Specialist - Bilingual, Spanish (12 -pm - 9 pm PST shift)
Remote
·Last Posted: Apr 2026
$40k - $63k
$40,000 - $63,000
Member Support Specialist (Remote, 12pm - 9pm PST shift)
Remote
N/A
N/A
Service Delivery Associate
Remote
·1+ Years Experience
·Last Posted: Jul 2026
$55k - $63k
$55,000 - $62,500
Technical Customer Service Associate
Columbus
·1+ Years Experience
$35k - $65k
$35,000 - $65,000
Technical Customer Service Associate
Columbus
·1+ Years Experience
$35k - $65k
$35,000 - $65,000
Technical Customer Service Associate - Bilingual (English and Spanish)
Columbus
·1+ Years Experience
$40k - $60k
$40,000 - $60,000
Technical Customer Service Associate - Bilingual (English and Spanish)
Columbus
·1+ Years Experience
$40k - $60k
$40,000 - $60,000
Junior Consumer Support Navigator (Part-Time)
Boston
·1+ Years Experience
N/A
N/A
Customer Experience Agent, HQ
United States
·1+ Years Experience
·Last Posted: Jun 2026
$52k - $62k
$52,000 - $62,400
Technical Customer Support Representative
Pleasanton
$50k - $62k
$49,920 - $62,400
Technical Customer Support Representative
Pleasanton
·Last Posted: Apr 2026
$50k - $62k
$49,920 - $62,400
Technical Customer Support Representative
Pleasanton
·Last Posted: May 2026
$50k - $62k
$49,920 - $62,400
Technical Customer Support Representative
Pleasanton
·Last Posted: May 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate
Remote
·1-3 Years Experience
·Last Posted: Feb 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate - Overnight Shift (PST)
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate - Day Shift (PST)
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate - Floating Schedule
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$50k - $62k
$49,920 - $62,400
Solutions Analyst (TAM, Customer Support)
Remote
·1-2 Years Experience
·Last Posted: Jul 2026
$55k - $62k
$55,000 - $62,000
Customer Operations & Support Specialist
Remote
·1-2 Years Experience
·Last Posted: Apr 2026
$51k - $62k
$50,615 - $61,862
Service Assistant, San Jose
San Jose
·Last Posted: Apr 2026
$54k - $73k
$54,080 - $72,800
Service Assistant, San Diego
San Diego
·Last Posted: Apr 2026
$48k - $69k
$47,840 - $68,640
Service Assistant, Los Angeles
Los Angeles
·Last Posted: Apr 2026
$48k - $69k
$47,840 - $68,640
Service Assistant, San Diego
San Diego
·Last Posted: Jul 2026
$48k - $69k
$47,840 - $68,640
Service Assistant - New Center Opening (Mission Viejo, Ca)
Mission Viejo
$48k - $69k
$47,840 - $68,640
Service Assistant, Torrance
Torrance
$48k - $69k
$47,840 - $68,640
Service Assistant, Costa Mesa
Costa Mesa
$48k - $69k
$47,840 - $68,640
Service Assistant, Coldwater
Michigan
·Last Posted: Mar 2026
$44k - $60k
$43,680 - $60,320
Service Assistant, Coldwater
United States
·Last Posted: Mar 2026
$44k - $60k
$43,680 - $60,320
Service Assistant - Chicago, IL
Chicago
$44k - $60k
$43,680 - $60,320
Service Assistant, Houston
Houston
$44k - $60k
$43,680 - $60,320
Service concierge, San Jose
San Jose
$40k - $54k
$39,520 - $54,080
Service Assistant, Scottsdale
Scottsdale
·Last Posted: Feb 2026
$40k - $54k
$39,520 - $54,080
Service Assistant, Toronto
Toronto
·Last Posted: Mar 2026
$37k - $52k
$37,097 - $51,935
Service Concierge - King of Prussia
Russian Federation
·Last Posted: Apr 2026
$35k - $50k
$35,360 - $49,920
Service Concierge, Costa Mesa
Costa Mesa
$35k - $50k
$35,360 - $49,920
Service Concierge, Torrance
Torrance
·Last Posted: Aug 2026
$35k - $50k
$35,360 - $49,920
Service Concierge, Rocklin
Rocklin
$35k - $50k
$35,360 - $49,920
Service Concierge (2nd Shift)
San Diego
$35k - $50k
$35,360 - $49,920
Service Conierge - Roswell, GA
Roswell
N/A
N/A
Service Concierge - Goose Island, IL
Chicago
N/A
N/A
Service Concierge - King of Prussia, PA
Russian Federation
N/A
N/A
Service Assistant - Dallas, TX
Dallas
N/A
N/A
Service Assistant, Riviera Beach
Florida
N/A
N/A
Service Assistant - Roswell, GA
Atlanta
N/A
N/A
Service Assistant, Riviera Beach
United States
N/A
N/A
Service Assitant,Miami
United States
N/A
N/A
Service Assitant,Miami
Florida
N/A
N/A
Part Time Customer Care Specialist
Southfield
N/A
N/A
Part-Time Customer Care Specialist
Southfield
N/A
N/A
Customer Care Representative – Lucid Motors German Speaker
Amsterdam
N/A
N/A
Customer Care Representative – German Speaking
Munich
N/A
N/A
Customer Experience Agent (Overnight Shift)
Phoenix
·Last Posted: May 2026
$56k - $66k
$56,243 - $66,248
Customer Experience Agent, Seller
Phoenix
$60k
$60,008
Customer Experience Agent, High Value Items
Phoenix
$50k - $60k
$50,003 - $60,008
Trust & Safety Agent, 2026 New Grad
Phoenix
$50k
$50,003
Customer Experience Agent, 2026 New Grad
Phoenix
$50k
$50,003
Customer Experience Associate
United States
·1-2 Years Experience
$60k
$60,000
Customer Experience Associate
Columbia
·1-2 Years Experience
$60k
$60,000
Customer Experience Associate
Columbia
·1-2 Years Experience
$60k
$60,000
Customer Experience Associate
Columbia
·1-2 Years Experience
$60k
$60,000
Customer Experience Associate
Washington
·1-2 Years Experience
$60k
$60,000
Customer Experience Associate
Washington, DC
·1-2 Years Experience
$60k
$60,000
Customer Experience Support Specialist (temp to perm)
New York City
·1-2 Years Experience
·Last Posted: May 2026
$60k
$60,000
Customer Experience Support Specialist (temp to perm)
New York City
·1-2 Years Experience
·Last Posted: May 2026
$60k
$60,000
Provider & Payer Services Specialist
United States
·1-3 Years Experience
·Last Posted: Mar 2026
$60k
$60,000
Provider & Payer Services Specialist
Remote
·1-3 Years Experience
·Last Posted: Mar 2026
$60k
$60,000
Customer Support Representative
South Carolina
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
Georgia
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
Georgia
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
Texas
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
Utah
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
North Carolina
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
New York
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
Colorado
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
Florida
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Customer Support Representative
United States
·1+ Years Experience
·Last Posted: Apr 2026
$60k
$60,000
Tier 1 Technical Support
Remote
·2-4 Years Experience
·Last Posted: Mar 2026
$55k - $60k
$55,000 - $60,000
Customer Support Expert - New Grad
Remote
·1+ Years Experience
·Last Posted: Jun 2026
$55k - $60k
$55,000 - $60,000
Customer Support Expert - New Grad
United States
·1+ Years Experience
·Last Posted: Jun 2026
$55k - $60k
$55,000 - $60,000
Customer Support Expert
United States
·1+ Years Experience
·Last Posted: Mar 2026
$55k - $60k
$55,000 - $60,000
Customer Support Expert
Remote
·1+ Years Experience
·Last Posted: Mar 2026
$55k - $60k
$55,000 - $60,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 437 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 772 Data Points | $62,000 | $71,000 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 228 Data Points | $79,000 | $90,400 | $101,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 255 Data Points | $95,100 | $108,429 | $121,758 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 23 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 264 Data Points | $95,247 | $110,746 | $126,246 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |