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Customer Support
IC1 - Entry
The median salary range for Customer Support (IC1) roles disclosed in public job postings is $50k - $60k as of Aug 2026, based on 4,651 job postings from 636 companies.
Salary Range
Low
$50,000
9%
Mid
$55,000
9%
High
$60,000
Data Points
Sort By
Technical Support Engineer
London
·1+ Years Experience
$62k - $131k
$62,400 - $131,040
Technical Support Engineer - University Graduate 2026
New York City
$62k - $131k
$62,400 - $131,040
Technical Support Engineer - University Graduate 2026
United States
$62k - $131k
$62,400 - $131,040
Technical Support Engineering Intern - Summer 2026
United States
·Last Posted: Apr 2026
$62k - $69k
$62,400 - $68,640
Technical Support Engineering Intern - Summer 2026
San Mateo
·Last Posted: Apr 2026
$62k - $69k
$62,400 - $68,640
Technical Support Engineer - Industrial Placement 2027 (12-months)
London
$53k - $55k
$53,281 - $55,412
Technical Support Engineer - West Coast
United States
·1-2 Years Experience
$96k - $126k
$96,000 - $126,000
Frontline Support Engineer (US East)
New York City
·1-2 Years Experience
·Last Posted: Mar 2026
$90k - $95k
$90,000 - $95,000
Frontline Support Engineer (US East)
Boston
·1-2 Years Experience
·Last Posted: Mar 2026
$90k - $95k
$90,000 - $95,000
End User Product Solutions Analyst (Evenings)
New York City
·1-2 Years Experience
·Last Posted: May 2026
$75k - $95k
$75,000 - $95,000
End User Product Solutions Analyst (Weekends)
New York City
·1-2 Years Experience
·Last Posted: May 2026
$75k - $95k
$75,000 - $95,000
Support Agent
San Francisco
·1-2 Years Experience
·Last Posted: Apr 2026
$62k - $95k
$62,000 - $95,000
Support Agent
Remote
·1-2 Years Experience
·Last Posted: Apr 2026
$62k - $95k
$62,000 - $95,000
Technical Support Engineer
Seattle
·1-3 Years Experience
·Last Posted: Jul 2026
$60k - $95k
$60,000 - $95,000
Technical Support Engineer
Seattle
·1-3 Years Experience
·Last Posted: Jul 2026
$60k - $95k
$60,000 - $95,000
Technical Support Engineer
Seattle
·1-3 Years Experience
·Last Posted: Jul 2026
$60k - $95k
$60,000 - $95,000
Associate Technical Support Engineer
Remote
·1+ Years Experience
·Last Posted: Apr 2026
$65k - $95k
$65,300 - $94,700
Customer Support Engineer
Austin
·1-2 Years Experience
·Last Posted: Apr 2026
$80k - $95k
$80,000 - $95,000
Customer Support Engineer
Boston
·1-2 Years Experience
$80k - $93k
$80,000 - $93,000
Associate I - Complaints
Irvine
$92k
$92,400
R&D - Product Support Engineering - Apprentice
Republic of India
N/A
N/A
Medical Complaint Handling Specialist with Turkish
Republic of Poland
·1+ Years Experience
N/A
N/A
Medical Complaint Handling Specialist with Polish and English
Republic of Poland
·1+ Years Experience
N/A
N/A
Junior Customer Service Specialist with German
Republic of Poland
N/A
N/A
Customer Service Representative - 8 month contract, Surgical
Commonwealth of Australia
N/A
N/A
Associate, Customer Service
Italian Republic
N/A
N/A
Associate, Customer Service
Milan
N/A
N/A
Customer Operations Representative OTI with German
Republic of Poland
N/A
N/A
Customer Operations Representative OTI (with English + other EU language)
Republic of Poland
N/A
N/A
Customer Operations Representative OTI (with English + other EU language)
Republic of Poland
N/A
N/A
Customer Operations Representative OTI (with English + other EU language)
Republic of Poland
N/A
N/A
Customer Operations & Contracts Assistant (Fixed-Term until 31 December 2026 | Students & Graduates Welcome)
Budapest
N/A
N/A
Customer experience Representative
Kingdom of Spain
·1-3 Years Experience
N/A
N/A
Customer Experience Representative VC
Kingdom of Spain
·1-3 Years Experience
N/A
N/A
Customer Care Associate (Bilingual)
Mississauga
N/A
N/A
Customer Care Associate (Bilingual)
Canada
N/A
N/A
Customer Care & Order Management Representative (m/w/d) – Medical Equipment
Federal Republic of Germany
N/A
N/A
Complaint Handling Specialist with Italian
Republic of Poland
·1+ Years Experience
N/A
N/A
Complaint Handling Specialist with FRENCH
Republic of Poland
·1+ Years Experience
N/A
N/A
Complaint Handling Specialist with Turkish
Republic of Poland
·1+ Years Experience
N/A
N/A
Complaint Handling Specialist with EU language
Republic of Poland
·1+ Years Experience
N/A
N/A
Complaint Handling Specialist with Dutch and/or French (Benelux market)
Republic of Poland
·1+ Years Experience
N/A
N/A
Complaint Handling Specialist with Polish & English (fixed term)
Republic of Poland
·1+ Years Experience
N/A
N/A
Associate I, Customer Service
Mexico
N/A
N/A
Associate I, Customer Service
Mexico
N/A
N/A
Associate I, Customer Service
Republic of India
N/A
N/A
Associate I, Customer Service
Santiago
N/A
N/A
Associate I, Customer Service
Republic of Chile
N/A
N/A
Associate I, Customer Service
Santiago
N/A
N/A
Associate I, Customer Service
Republic of Chile
N/A
N/A
Associate I, Customer Service
Republic of India
N/A
N/A
Associate I, Automation Technical Support
Fort Worth
N/A
N/A
Associate, Automation Technical Support
Fort Worth
N/A
N/A
Associate, Service (Q3 2026 Start)
San Francisco
$75k - $90k
$75,000 - $90,000
Associate, Service - Portuguese Speaker (Q1 2026 Start)
New York City
$75k - $90k
$75,000 - $90,000
Associate, Service – Healthcare (Q3 2026 Start)
San Francisco
$75k - $90k
$75,000 - $90,000
Associate, Service (May Start Date)
San Francisco
·Last Posted: Jun 2026
$75k - $90k
$75,000 - $90,000
Associate, Service (May Start Date)
San Francisco
·Last Posted: Mar 2026
$75k - $90k
$75,000 - $90,000
Associate, Service (Summer 2026 Start)
New York City
$75k - $90k
$75,000 - $90,000
Associate, Service - (September Start)
Boston
·Last Posted: Jul 2026
$75k - $90k
$75,000 - $90,000
Associate, Service - Boston (September Start)
Boston
$75k - $90k
$75,000 - $90,000
Associate, Service (Summer 2026 Start)
Austin
$64k - $76k
$64,000 - $76,000
Client Services Associate (PSF) – German Speaker – July 2026
Dublin
N/A
N/A
Client Services Associate (PSF) - French Speaker - July 2026
London
N/A
N/A
Client Services Associate (PSF) – German Speaker – July 2026
Dublin
N/A
N/A
Client Services Associate - PSF - Spanish - July 2026
London
N/A
N/A
Client Services Associate (PSF) – Italian Speaker – July 2026
London
N/A
N/A
Associate, Service - Growth, French (September 2026)
London
N/A
N/A
Associate, Service - Financial Services (German Speaker)
London
N/A
N/A
Associate, Service - Financial Services (Swedish Speaker)
London
N/A
N/A
Associate, Service - Private Equity (English Speaker)
London
N/A
N/A
Associate, Service - Financial Services (French Speaker)
London
N/A
N/A
Associate, Service - Financial Services (Italian Speaker)
London
N/A
N/A
Technical Support Engineer - Java/.NET
Georgia
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Miami
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Atlanta
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Raleigh
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Nashville
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Chicago
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Detroit
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
Providence
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET
United States
·1-2 Years Experience
·Last Posted: Jun 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
United States
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Vancouver
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Portland
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Phoenix
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Denver
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Las Vegas
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Boise
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Portland
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Salt Lake City
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Technical Support Engineer - Java/.NET (PST)
Vancouver
·1-2 Years Experience
·Last Posted: Jul 2026
$72k - $90k
$72,000 - $90,000
Service Engineer I
San Francisco
·2+ Years Experience
·Last Posted: Jun 2026
$75k - $95k
$75,000 - $95,000
Service Engineer I
South San Francisco
·2+ Years Experience
·Last Posted: Jun 2026
$75k - $95k
$75,000 - $95,000
Service Engineer I
United States
·2+ Years Experience
·Last Posted: Jun 2026
$75k - $95k
$75,000 - $95,000
Service Engineer I
United States
·2+ Years Experience
·Last Posted: Jul 2026
$67k - $85k
$67,000 - $85,000
Service Engineer I
Dallas
·2+ Years Experience
·Last Posted: Jul 2026
$67k - $85k
$67,000 - $85,000
Service Engineer I
Fort Worth
·2+ Years Experience
·Last Posted: Jul 2026
$67k - $85k
$67,000 - $85,000
Field Support Technician | ATX
United States
N/A
N/A
Field Support Technician | ATX
Austin
N/A
N/A
Field Support Technician | ATX
United States
N/A
N/A
Field Support Technician | ATX
Austin
N/A
N/A
Customer Care Advocate
Republic of Rwanda
N/A
N/A
Customer Advocate
Nevada
·1-2 Years Experience
N/A
N/A
Customer Advocate
United States
·1-2 Years Experience
N/A
N/A
Technical Support Engineer - New College Graduate
Santa Clara
·Last Posted: May 2026
$80k - $89k
$80,100 - $89,000
Technical Support Engineer - New College Graduate
United States
·Last Posted: May 2026
$80k - $89k
$80,100 - $89,000
Technical Support Associate, Weekend
Remote
·1+ Years Experience
·Last Posted: Feb 2026
$75k - $89k
$75,000 - $89,000
Customer Support Representative
San Francisco
·1-3 Years Experience
·Last Posted: Mar 2026
$65k - $88k
$65,000 - $88,000
Customer Support Representative
United States
·1-3 Years Experience
·Last Posted: Mar 2026
$65k - $88k
$65,000 - $88,000
Customer Support Representative
Remote
·1-3 Years Experience
·Last Posted: Mar 2026
$65k - $88k
$65,000 - $88,000
Customer Support Representative
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$52k - $75k
$52,000 - $75,000
Customer Support Representative
United States
·1-3 Years Experience
·Last Posted: Jun 2026
$52k - $75k
$52,000 - $75,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 437 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 772 Data Points | $61,898 | $70,949 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 228 Data Points | $79,000 | $90,400 | $101,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 255 Data Points | $95,100 | $108,429 | $121,758 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 23 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 264 Data Points | $95,247 | $110,746 | $126,246 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |