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Customer Support
IC1 - Entry
The median salary range for Customer Support (IC1) roles disclosed in public job postings is $50k - $60k as of Aug 2026, based on 4,655 job postings from 636 companies.
Salary Range
Low
$50,000
9%
Mid
$55,000
9%
High
$60,000
Data Points
Sort By
Concierge Agent
Chicago
·1-2 Years Experience
·Last Posted: Jul 2026
$60k - $65k
$60,000 - $65,000
Technical Support Specialist
Chicago
·1-3 Years Experience
·Last Posted: Jun 2026
$55k - $65k
$55,000 - $65,000
Care Advocate (Japanese Fluency) - Arizona, Nevada, or Oregon
Remote
·1-2 Years Experience
·Last Posted: Apr 2026
$55k - $65k
$55,000 - $65,000
Care Advocate (Japanese Fluency) - Hawaii
Remote
·1-2 Years Experience
·Last Posted: Apr 2026
$55k - $65k
$55,000 - $65,000
Technical Support Specialist – Tier 1
Austin
·1+ Years Experience
·Last Posted: Apr 2026
$55k - $65k
$55,000 - $65,000
Associate Triage Analyst
United States
·Last Posted: Feb 2026
$55k - $65k
$55,000 - $65,000
Product Support Agent
Remote
·1+ Years Experience
·Last Posted: Feb 2026
$55k - $65k
$55,000 - $65,000
Branch Teller
Wilmington
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
United States
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
Wilmington
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
Wilmington
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
Wilmington
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
United States
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
Wilmington
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
United States
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
Branch Teller
Wilmington
·1+ Years Experience
·Last Posted: Mar 2026
$50k - $65k
$50,000 - $65,000
QuickBooks Support Specialist - Temporary
Texas
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
QuickBooks Support Specialist - Temporary
Florida
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
QuickBooks Support Specialist - Temporary
Illinois
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
QuickBooks Support Specialist - Temporary
Georgia
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
QuickBooks Support Specialist - Temporary
Wisconsin
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
QuickBooks Support Specialist - Temporary
Georgia
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
QuickBooks Support Specialist - Temporary
Remote
·1-3 Years Experience
·Last Posted: Mar 2026
$45k - $65k
$45,000 - $65,000
RMA - Technical Support Specialist
Remote
·1+ Years Experience
·Last Posted: Jun 2026
$45k - $74k
$44,886 - $74,422
Associate Technical Support Specialist (Spanish Speaking)
Remote
·1+ Years Experience
·Last Posted: Jun 2026
$39k - $65k
$39,208 - $65,000
Associate Technical Support Specialist
Remote
·1+ Years Experience
·Last Posted: May 2026
$39k - $65k
$39,208 - $65,000
Associate Member Support Specialist
Remote
·1+ Years Experience
·Last Posted: Apr 2026
$35k - $59k
$35,277 - $58,510
Associate Member Support Specialist (Spanish Speaking)
Remote
·1+ Years Experience
·Last Posted: Jun 2026
$35k - $59k
$35,277 - $58,510
Support Associate
San Francisco
·Last Posted: May 2026
$64k
$64,480
Support Associate
New York City
$64k
$64,480
Associate Support Representative
New York City
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Associate Support Representative
Chicago
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Associate Support Representative
Austin
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Associate Support Representative
San Francisco
·Last Posted: Mar 2026
$50k - $64k
$50,000 - $64,400
Client Services, Credit Support Associate
New York City
$55k - $67k
$55,000 - $67,000
Associate, Loan Platforms Support
Massachusetts
$46k - $60k
$45,559 - $60,000
Summer Intern, Technical Client Support
Islamabad
N/A
N/A
Customer Care Support Specialist (Korean Speaker)
Remote
·1-3 Years Experience
N/A
N/A
Client Services, Credit Support Associate
Islamabad
N/A
N/A
Client Support Associate (Primary Markets)
Kuala Lumpur
N/A
N/A
Associate, Client Support (NFC)
Islamabad
N/A
N/A
Client Services Associate - Software - Tax Solutions
Buenos Aires
N/A
N/A
CIQ/CIQPro Support - Associate, Client Services, Capital Markets (Mandarin)
Makati City
N/A
N/A
Client Service Associate (Mandarin/Cantonese speaker)
Kuala Lumpur
N/A
N/A
Associate, Technical Support
Manila
N/A
N/A
Associate, Energy - Client Support
Islamabad
N/A
N/A
Associate, Client Support (Capital Markets - US)
Makati City
·1-2 Years Experience
N/A
N/A
Mandarin Bilingual Associate, Client Support (Capital Markets)
Makati City
N/A
N/A
Associate, Client Support (Capital Markets - APAC/EMEA)
Makati City
·1-2 Years Experience
N/A
N/A
Associate, Client Support CIQ
Islamabad
N/A
N/A
Associate, Client Support (Real Estate Industry)
Makati City
N/A
N/A
Associate, Client Support
Tokyo
N/A
N/A
Associate, Client Support
Charlotte
N/A
N/A
Associate, Client Support (Capital Markets)
Makati City
·1-2 Years Experience
N/A
N/A
Associate, Client Support
Ahmedabad
N/A
N/A
Associate-Client Support
Islamabad
N/A
N/A
Associate, Visible Alpha Client Support
Islamabad
N/A
N/A
Associate, Client Support
Hyderabad
N/A
N/A
Associate, Client Support (Energy)
Makati City
N/A
N/A
Associate, Visible Alpha Client Support
Islamabad
N/A
N/A
Associate, Visible Alpha Client Support
Ahmedabad
N/A
N/A
Associate, Client Support
Hyderabad
·1-3 Years Experience
N/A
N/A
Associate, Client Support
Islamabad
N/A
N/A
Graduate Associate, Client Services - Visible Alpha (French or German Speaker)
London
N/A
N/A
Graduate Associate, Client Services - Visible Alpha (French or German Speaker)
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
EDM Associate Product Support
Bengaluru
·1-2 Years Experience
N/A
N/A
Associate Client Support CIQ
Islamabad
N/A
N/A
Apprentice, Insurance Client Services
Ahmedabad
N/A
N/A
Apprentice, Client Support
Ahmedabad
N/A
N/A
Member Support Specialist - Bilingual, Spanish (12 -pm - 9 pm PST shift)
United States
·Last Posted: Apr 2026
$40k - $63k
$40,000 - $63,000
Member Support Specialist - Bilingual, Spanish (12 -pm - 9 pm PST shift)
Remote
·Last Posted: Apr 2026
$40k - $63k
$40,000 - $63,000
Member Support Specialist (Remote, 12pm - 9pm PST shift)
Remote
N/A
N/A
Service Delivery Associate
Remote
·1+ Years Experience
·Last Posted: Jul 2026
$55k - $63k
$55,000 - $62,500
Technical Customer Service Associate
Columbus
·1+ Years Experience
$35k - $65k
$35,000 - $65,000
Technical Customer Service Associate
Columbus
·1+ Years Experience
$35k - $65k
$35,000 - $65,000
Technical Customer Service Associate - Bilingual (English and Spanish)
Columbus
·1+ Years Experience
$40k - $60k
$40,000 - $60,000
Technical Customer Service Associate - Bilingual (English and Spanish)
Columbus
·1+ Years Experience
$40k - $60k
$40,000 - $60,000
Junior Consumer Support Navigator (Part-Time)
Boston
·1+ Years Experience
N/A
N/A
Customer Experience Agent, HQ
United States
·1+ Years Experience
·Last Posted: Jun 2026
$52k - $62k
$52,000 - $62,400
Technical Customer Support Representative
Pleasanton
$50k - $62k
$49,920 - $62,400
Technical Customer Support Representative
Pleasanton
·Last Posted: Apr 2026
$50k - $62k
$49,920 - $62,400
Technical Customer Support Representative
Pleasanton
·Last Posted: May 2026
$50k - $62k
$49,920 - $62,400
Technical Customer Support Representative
Pleasanton
·Last Posted: May 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate
Remote
·1-3 Years Experience
·Last Posted: Feb 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate - Overnight Shift (PST)
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate - Day Shift (PST)
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$50k - $62k
$49,920 - $62,400
Customer Support Associate - Floating Schedule
Remote
·1-3 Years Experience
·Last Posted: Jun 2026
$50k - $62k
$49,920 - $62,400
Solutions Analyst (TAM, Customer Support)
Remote
·1-2 Years Experience
·Last Posted: Jul 2026
$55k - $62k
$55,000 - $62,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 438 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 773 Data Points | $62,000 | $71,000 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 229 Data Points | $79,000 | $90,400 | $101,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 257 Data Points | $95,100 | $108,429 | $121,758 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 23 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 264 Data Points | $95,247 | $110,746 | $126,246 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |