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Customer Support
IC2 - Developing
The median salary range for Customer Support (IC2) roles disclosed in public job postings is $62k - $80k as of Jul 2026, based on 7,250 job postings from 907 companies.
Salary Range
Low
$61,949
13%
Mid
$70,974
13%
High
$80,000
Data Points
Sort By
Customer Support Specialist, International
Mexico City
·4+ Years Experience
$63k - $750k
$62,500 - $750,000
Customer Support Specialist, International
Mexico
·4+ Years Experience
$63k - $750k
$62,500 - $750,000
Customer Experience Specialist (International)
Mexico City
·4+ Years Experience
$87k
$87,150
Customer Experience Specialist (International)
Mexico
·4+ Years Experience
$87k
$87,150
Customer Support Advocate, Employees
New York City
·4+ Years Experience
N/A
N/A
(Ireland) Technical Support Engineer
Ireland
·2+ Years Experience
·Last Posted: Mar 2026
$52k - $625k
$52,000 - $624,513
(Ireland) Technical Support Engineer
Remote
·2+ Years Experience
·Last Posted: Mar 2026
$52k - $625k
$52,000 - $624,513
Support Engineer (Skio)
California
·2+ Years Experience
$64k - $74k
$64,000 - $74,000
Support Engineer (Skio)
Remote
·2+ Years Experience
$54k - $64k
$54,000 - $64,000
Support Specialist, Match Analysis (Spanish speaker)
Mexico City
·Last Posted: Jul 2026
$187k - $513k
$187,000 - $513,000
Support Specialist, Match Analysis (Spanish speaker)
Mexico
·Last Posted: Jul 2026
$187k - $513k
$187,000 - $513,000
Support Specialist, Match Analysis (Spanish speaker)
Federative Republic of Brazil
·Last Posted: Jul 2026
$42k - $116k
$42,000 - $116,000
Support Specialist - APAC
Sydney
·Last Posted: Feb 2026
$61k - $82k
$61,000 - $82,000
R-280486 Specialist, Contact Center (Trilingual)
Mexico City
$280k
$280,486
R-280486 Specialist, Contact Center (Trilingual)
Mexico
$280k
$280,486
Software Support Engineer II
Ireland
·1+ Years Experience
N/A
N/A
Software Support Engineer II
Dublin
·1+ Years Experience
N/A
N/A
Software Support Engineer II
Dublin
·1+ Years Experience
N/A
N/A
Service Management Engineer II
Pune
N/A
N/A
Service Management Engineer II
Republic of India
N/A
N/A
Specialist, Dispute Resolution
Manila
N/A
N/A
Specialist, Dispute Resolution
Republic of the Philippines
N/A
N/A
Customer Technical Services Analyst II
Republic of Singapore
N/A
N/A
Customer Technical Services Analyst II
Singapore
N/A
N/A
Customer Technical Services Analyst II
Republic of Singapore
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst II
Singapore
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst II - Japanese Market
Kuala Lumpur
N/A
N/A
Customer Technical Services Analyst II - Japanese Market
Malaysia
N/A
N/A
Customer Technical Services Analyst II
Republic of Singapore
N/A
N/A
Customer Technical Services Analyst II
Singapore
N/A
N/A
Customer Technical Services Analyst
Melbourne
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst
Commonwealth of Australia
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst
Melbourne
·2+ Years Experience
N/A
N/A
Specialist, Contact Center, Scheduler-1
Manila
·3-5 Years Experience
N/A
N/A
Specialist, Contact Center, Scheduler-1
Republic of the Philippines
·3-5 Years Experience
N/A
N/A
Application Support II
Mexico City
·3+ Years Experience
N/A
N/A
Application Support II
Mexico
·3+ Years Experience
N/A
N/A
R-280486 Specialist, Contact Center (Trilingual)
Mexico City
$280k
$280,486
R-280486 Specialist, Contact Center (Trilingual)
Mexico
$280k
$280,486
Analyst, Customer Performance (BRAM Investigator)
New York
$78k - $129k
$78,000 - $129,000
Software Support Engineer II
Ireland
·1+ Years Experience
N/A
N/A
Software Support Engineer II
Dublin
·1+ Years Experience
N/A
N/A
Software Support Engineer II
Dublin
·1+ Years Experience
N/A
N/A
Service Management Engineer II
Pune
N/A
N/A
Service Management Engineer II
Republic of India
N/A
N/A
Specialist, Contact Center, Scheduler-1
Manila
·3-5 Years Experience
N/A
N/A
Specialist, Contact Center, Scheduler-1
Republic of the Philippines
·3-5 Years Experience
N/A
N/A
Customer Technical Services Analyst II
Republic of Singapore
N/A
N/A
Customer Technical Services Analyst II
Singapore
N/A
N/A
Customer Technical Services Analyst II
Republic of Singapore
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst II
Singapore
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst II - Japanese Market
Kuala Lumpur
N/A
N/A
Customer Technical Services Analyst II - Japanese Market
Malaysia
N/A
N/A
Customer Technical Services Analyst II
Republic of Singapore
N/A
N/A
Customer Technical Services Analyst II
Singapore
N/A
N/A
Customer Technical Services Analyst
Melbourne
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst
Commonwealth of Australia
·2+ Years Experience
N/A
N/A
Customer Technical Services Analyst
Melbourne
·2+ Years Experience
N/A
N/A
Application Support II
Mexico City
·3+ Years Experience
N/A
N/A
Application Support II
Mexico
·3+ Years Experience
N/A
N/A
CS Key Account Advisor (US)- Vietnamese Speaking
Boston
·3+ Years Experience
·Last Posted: Mar 2026
$250k
$250,000
Automations & AI Specialist, Product Support
San Francisco
·3+ Years Experience
$169k - $245k
$169,000 - $245,000
Automations & AI Specialist, Product Support
New York City
·3+ Years Experience
$169k - $245k
$169,000 - $245,000
Automations & AI Specialist, Product Support
United States
·3+ Years Experience
$169k - $245k
$169,000 - $245,000
Enterprise Support Specialist, Korean Speaking (Singapore)
Republic of Singapore
·3+ Years Experience
N/A
N/A
Enterprise Support Specialist, Korean Speaking (Singapore)
Singapore
·3+ Years Experience
N/A
N/A
Enterprise Support Specialist, Korean Speaking (London, United Kingdom)
London
·3+ Years Experience
N/A
N/A
Enterprise Support Specialist (London, United Kingdom)
London
·3+ Years Experience
N/A
N/A
Customer Support Specialist
United States
·Last Posted: Jul 2026
$401k
$401,000
Customer Support Specialist
Remote
·Last Posted: Jul 2026
$401k
$401,000
Customer Support Operations Analyst
United States
·Last Posted: Jul 2026
$60k - $80k
$60,000 - $80,000
Customer Support Operations Analyst
Remote
·Last Posted: Jul 2026
$60k - $80k
$60,000 - $80,000
Support Engineer
Dallas
·Last Posted: Feb 2026
$128k - $210k
$127,500 - $210,000
Support Engineer
Salt Lake City
·Last Posted: Feb 2026
$128k - $210k
$127,500 - $210,000
Support Engineer
Atlanta
·Last Posted: Feb 2026
$128k - $210k
$127,500 - $210,000
Support Engineer
San Francisco
$128k - $210k
$127,500 - $210,000
Support Engineer
Phoenix
$128k - $210k
$127,500 - $210,000
Technical Support Engineer
New York City
·2+ Years Experience
·Last Posted: Jul 2026
$137k - $206k
$137,000 - $205,600
Technical Support Engineer
San Francisco
·2+ Years Experience
·Last Posted: Jul 2026
$137k - $206k
$137,000 - $205,600
German speaking Support Specialist
Republic of Armenia
·Last Posted: Apr 2026
$195k
$195,000
German speaking Support Specialist
Yerevan
·Last Posted: Apr 2026
$195k
$195,000
Support Specialist - Retention (m/w/d)
Federal Republic of Germany
N/A
N/A
German speaking Support Specialist
Ireland
N/A
N/A
German speaking Support Specialist
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Customer Systems Administrator
Remote
·4+ Years Experience
·Last Posted: May 2026
$137k - $185k
$136,900 - $185,300
Engineering Application Support Engineer - NX/Teamcenter
Los Angeles
·2+ Years Experience
·Last Posted: Jun 2026
$117k - $184k
$117,300 - $184,000
Developer Support Engineer
Washington
·2+ Years Experience
·Last Posted: Jun 2026
$118k - $183k
$118,000 - $183,050
Developer Support Engineer
United States
·2+ Years Experience
·Last Posted: Jun 2026
$118k - $183k
$118,000 - $183,050
Technical Support Engineer II - eSign
Federative Republic of Brazil
·3+ Years Experience
N/A
N/A
Technical Support Engineer II - eSign
Federative Republic of Brazil
·3+ Years Experience
N/A
N/A
Technical Support Engineer II - eSign
Federative Republic of Brazil
·3+ Years Experience
N/A
N/A
Customer Trust Analyst
Santa Clara
·2-5 Years Experience
$126k - $189k
$126,000 - $189,000
Technical Services Engineer - Portworx
Raleigh
·2-4 Years Experience
·Last Posted: Jun 2026
$122k - $183k
$122,000 - $183,000
Designated Services Engineer, Portworx
California
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
Texas
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
Arizona
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
Colorado
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
Utah
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
New Mexico
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
Mexico
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Designated Services Engineer, Portworx
Remote
·2-4 Years Experience
·Last Posted: Jul 2026
$107k - $183k
$107,000 - $183,000
Technical Services Engineer, FlashArray (Shift: 8:00 AM - 05:00 PM Eastern)
Raleigh
·3+ Years Experience
·Last Posted: Jul 2026
$93k - $140k
$93,000 - $140,000
Technical Services Engineer
Raleigh
·3+ Years Experience
·Last Posted: Jun 2026
$82k - $140k
$82,000 - $140,000
Technical Services Engineer
Lehi
·3+ Years Experience
·Last Posted: Jun 2026
$82k - $140k
$82,000 - $140,000
Designated Services Engineer, FlashArray (Shift: Monday - Friday 7:00 AM to 4:00 PM Mountain Time)
Raleigh
·3+ Years Experience
·Last Posted: Jun 2026
$82k - $140k
$82,000 - $140,000
Designated Services Engineer, FlashArray (Shift: Monday - Friday 7:00 AM to 4:00 PM Mountain Time)
Lehi
·3+ Years Experience
·Last Posted: Jun 2026
$82k - $140k
$82,000 - $140,000
Subscription Services Representative
Santa Clara
·2+ Years Experience
·Last Posted: May 2026
$89k - $132k
$88,816 - $132,396
Technical Servics Engineer (Shift: Monday - Friday, 9:00 AM - 5:00 PM EST)
Lehi
·3+ Years Experience
·Last Posted: Jun 2026
$82k - $123k
$82,000 - $123,000
Technical Services Engineer Representative
Republic of India
N/A
N/A
Product Support Engineer
Boston
·4+ Years Experience
·Last Posted: Jul 2026
$180k
$180,000
Product Support Engineer
Remote
·4+ Years Experience
·Last Posted: Jul 2026
$180k
$180,000
Customer Support Technology Specialist
Remote
·2+ Years Experience
·Last Posted: May 2026
$119k - $179k
$119,000 - $179,000
Customer Support Technology Specialist
United States
·2+ Years Experience
·Last Posted: May 2026
$119k - $179k
$119,000 - $179,000
Customer Care Engineer
Georgia
·3+ Years Experience
·Last Posted: Mar 2026
$145k - $175k
$145,000 - $175,000
Customer Care Engineer
Georgia
·3+ Years Experience
·Last Posted: Mar 2026
$145k - $175k
$145,000 - $175,000
Customer Care Engineer
Remote
·3+ Years Experience
·Last Posted: Mar 2026
$145k - $175k
$145,000 - $175,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 425 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 763 Data Points | $61,949 | $70,974 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 226 Data Points | $77,750 | $89,275 | $100,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 252 Data Points | $95,200 | $108,175 | $121,150 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 22 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 254 Data Points | $98,900 | $112,641 | $126,382 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 19 Data Points | $192,091 | $225,598 | $259,106 |