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Customer Support
IC2 - Developing
The median salary range for Customer Support (IC2) roles disclosed in public job postings is $62k - $80k as of Aug 2026, based on 7,321 job postings from 914 companies.
Salary Range
Low
$61,898
13%
Mid
$70,949
13%
High
$80,000
Data Points
Sort By
Terminations and Deconversions Analyst
United States
·Last Posted: Jun 2026
$62k - $73k
$62,100 - $73,000
Terminations and Deconversions Analyst
Remote
·Last Posted: Jun 2026
$62k - $73k
$62,100 - $73,000
Support Engineer
United States
·2+ Years Experience
·Last Posted: Apr 2026
$25k - $73k
$25,000 - $73,000
Support Engineer
Denver
·2+ Years Experience
·Last Posted: Apr 2026
$25k - $73k
$25,000 - $73,000
Customer Support Specialist (Overnight Shift)
Remote
·2+ Years Experience
·Last Posted: Jun 2026
$73k
$72,800
Associate Application Support Engineer
Remote
·3-5 Years Experience
$48k - $73k
$48,422 - $72,634
Technical Support Engineer, Tier 2 Resupply
United States
·2+ Years Experience
N/A
N/A
Technical Support Engineer, Tier 2
United States
·2+ Years Experience
N/A
N/A
Technical Support Engineer
Republic of India
·2+ Years Experience
N/A
N/A
H/F Conseiller(ère) Support Technique
Republic of France
N/A
N/A
Global Technical Service Partner Coordinator (m/f/d)
Bremen
·3-5 Years Experience
N/A
N/A
Global Technical Service Partner Coordinator (m/f/d)
Federal Republic of Germany
·3-5 Years Experience
N/A
N/A
Global Technical Service Partner Coordinator (12-Month Contract)
Kuala Lumpur
·3-5 Years Experience
N/A
N/A
Global Technical Service Partner Coordinator (12-Month Contract)
Malaysia
·3-5 Years Experience
N/A
N/A
Software Trainer (m/w/d) - Ostdeutschland
Leipzig
N/A
N/A
Consumer Care Sleep Coach - Sales and Customer Service
Sydney
N/A
N/A
Consumer Care Sleep Coach - Sales and Customer Service
Commonwealth of Australia
N/A
N/A
Sleep Coach (Customer Service) - Full time - Wellington, NZ
New Zealand
N/A
N/A
Sleep Coach (Customer Service) - Full time - Wellington, NZ
Wellington
N/A
N/A
Sleep Coach/Customer Service - Full time (Hamilton,NZ)
Hamilton
N/A
N/A
Sleep Coach/Customer Service - Full time (Hamilton,NZ)
New Zealand
N/A
N/A
Sleep Coach/Customer Service - Full time (Hamilton,NZ)
Hamilton
N/A
N/A
Sleep Coach (Customer Service) – Full time | New Plymouth
New Zealand
N/A
N/A
Sleep Coach (Customer Service) – Full time | New Plymouth
Plymouth
N/A
N/A
Technicien SAV H/F
Republic of France
N/A
N/A
Auftragssachbearbeiter Service (m/w/d)
Federal Republic of Germany
N/A
N/A
Sachbearbeiter Privatpatientenservice (m/w/d)
Munich
N/A
N/A
Sachbearbeiter Privatpatientenservice (m/w/d)
Federal Republic of Germany
N/A
N/A
H/F Technicien(ne) SAV
Republic of France
N/A
N/A
Customer Support Specialist - Quality
United States
N/A
N/A
Customer Support Spezialist / Kundenberater (m/w/d) - Hildesheim
Federal Republic of Germany
N/A
N/A
H/F Conseiller(ère) Support Client
Republic of France
N/A
N/A
Customer Support Engineer ( Night Shift )
Republic of India
N/A
N/A
Customer Support Associate II
Remote
N/A
N/A
H/F Conseiller Support Clients
Republic of France
N/A
N/A
Conseiller Support Clients
Republic of France
N/A
N/A
Customer Service Representative - Night Shift (Contract)
Kuala Lumpur
·2-4 Years Experience
N/A
N/A
Customer Service Representative - Night Shift (Contract)
Malaysia
·2-4 Years Experience
N/A
N/A
Sachbearbeiter Customer Service Narval (m/w/d)
Bremen
N/A
N/A
Sachbearbeiter Kundenberatungscenter (m/w/d)
Munich
N/A
N/A
Sachbearbeiter Kundenberatungscenter (m/w/d)
Federal Republic of Germany
N/A
N/A
Customer Service Representative (4-Month Fixed-Term Contract)
Kuala Lumpur
·2-4 Years Experience
N/A
N/A
Customer Service Representative (4-Month Fixed-Term Contract)
Malaysia
·2-4 Years Experience
N/A
N/A
Customer Service Representitive
Sydney
·2+ Years Experience
N/A
N/A
Customer Service Representitive
Commonwealth of Australia
·2+ Years Experience
N/A
N/A
Sachbearbeiter (m/w/d) im Kundenservice
Munich
N/A
N/A
Sachbearbeiter (m/w/d) im Kundenservice
Federal Republic of Germany
N/A
N/A
Sachbearbeiter Customer Service Narval (m/w/d)
Federal Republic of Germany
N/A
N/A
Customer Service Representative
Kuala Lumpur
·2+ Years Experience
N/A
N/A
Customer Service Representative
Malaysia
·2+ Years Experience
N/A
N/A
Sachbearbeiter:in (m/w/d) für unseren Kundenservice
Munich
N/A
N/A
Sachbearbeiter:in (m/w/d) für unseren Kundenservice
Federal Republic of Germany
N/A
N/A
Customer Service Representative - Night Shift (12-Month Contract)
Kuala Lumpur
·2-4 Years Experience
N/A
N/A
Customer Service Representative - Night Shift (12-Month Contract)
Malaysia
·2-4 Years Experience
N/A
N/A
Kundenberater:in (m/w/d) - befristet auf 1 Jahr
Munich
N/A
N/A
Kundenberater:in (m/w/d) - befristet auf 1 Jahr
Federal Republic of Germany
N/A
N/A
Kundenberater:in (m/w/d) - befristet auf 1 Jahr
Munich
N/A
N/A
Kundenberater:in (m/w/d) - befristet auf 1 Jahr
Federal Republic of Germany
N/A
N/A
Kundenberater:in (m/w/d) - befristet auf 1 Jahr
Munich
N/A
N/A
Kundenberater:in (m/w/d) - befristet auf 1 Jahr
Federal Republic of Germany
N/A
N/A
Consumer Care Sleep Coach
Sydney
·3+ Years Experience
N/A
N/A
Consumer Care Sleep Coach
Commonwealth of Australia
·3+ Years Experience
N/A
N/A
Technical Customer Support (US Remote)
Illinois
$110k - $120k
$110,000 - $120,000
Technical Training Specialist - US Remote
Illinois
·3+ Years Experience
$90k - $105k
$90,000 - $105,000
Escalations Engineer
Canada
·2+ Years Experience
$100k
$100,000
Escalations Engineer
Vancouver
·2+ Years Experience
$100k
$100,000
Escalations Engineer
Vancouver
·2+ Years Experience
$100k
$100,000
ECH Application Specialist - US Remote
Remote
·3+ Years Experience
$85k - $95k
$85,000 - $95,000
ECH Application Specialist - US Remote
California
·3+ Years Experience
$85k - $95k
$85,000 - $95,000
Application Specialist
Remote
$85k - $95k
$85,000 - $95,000
Application Specialist
Texas
$85k - $95k
$85,000 - $95,000
Application Specialist
Remote
$85k - $95k
$85,000 - $95,000
Application Specialist
Texas
$85k - $95k
$85,000 - $95,000
ECH Application Specialist - US Remote
Remote
·3+ Years Experience
$85k - $95k
$85,000 - $95,000
ECH Application Specialist - US Remote
California
·3+ Years Experience
$85k - $95k
$85,000 - $95,000
Location Services Support Technician
Remote
·2+ Years Experience
$75k - $95k
$75,000 - $95,000
Location Services Support Technician
Illinois
·2+ Years Experience
$75k - $95k
$75,000 - $95,000
Technical Support Specialist - Tier II, Eclipse Analytics
Remote
·4+ Years Experience
$75k - $85k
$75,000 - $85,000
Technical Support Specialist - Tier II, Eclipse Analytics
Texas
·4+ Years Experience
$75k - $85k
$75,000 - $85,000
Technical Support Specialist - Tier II, Radius Mapping
Remote
·4+ Years Experience
$75k - $85k
$75,000 - $85,000
Technical Support Specialist - Tier II, Radius Mapping
Texas
·4+ Years Experience
$75k - $85k
$75,000 - $85,000
Field Engineer - Emergency Call Handling
Remote
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Field Engineer - Emergency Call Handling
Colorado
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Field Engineer - Emergency Call Handling
Remote
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Field Engineer - Emergency Call Handling
Ohio
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Field Engineer - Emergency Call Handling - Federal Team
Remote
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Field Engineer - Emergency Call Handling - Federal Team
Illinois
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
ECH Applications Specialist - Eastern Region - US Remote
Remote
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
ECH Applications Specialist - Eastern Region - US Remote
Maryland
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Applications Specialist
Remote
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Applications Specialist
Illinois
·3+ Years Experience
$75k - $85k
$75,000 - $85,000
Technical Trainer
Pennsylvania
·3+ Years Experience
$60k - $80k
$60,000 - $80,000
Technical Support / Installation Representative
Manchester
$60k - $80k
$60,000 - $80,000
PremierOne Records Application Specialist - US Remote
Remote
·2+ Years Experience
$65k - $75k
$65,000 - $75,000
PremierOne Records Application Specialist - US Remote
Illinois
·2+ Years Experience
$65k - $75k
$65,000 - $75,000
Ecosystem Support Specialist (Hybrid)
Westminster
·2+ Years Experience
$65k - $70k
$65,000 - $70,000
Ecosystem Support Specialist (Hybrid)
Westminster
·2+ Years Experience
$65k - $70k
$65,000 - $70,000
Ecosystem Technical Support Specialist (Hybrid)
Westminster
·2+ Years Experience
$60k - $70k
$60,000 - $70,000
Ecosystem Technical Support Specialist (Hybrid)
Westminster
·2+ Years Experience
$60k - $70k
$60,000 - $70,000
Customer Support Engineer
Lexington
·2+ Years Experience
$60k - $70k
$60,000 - $70,000
Customer Support Technician II
Schaumburg
·2+ Years Experience
$60k - $65k
$60,000 - $65,000
Customer Support Technician II (Hybrid)
Schaumburg
$60k - $65k
$60,000 - $65,000
Customer Support Technician II (Hybrid)
Schaumburg
$60k - $65k
$60,000 - $65,000
Field Service Representative - Idstein, Germany
Illinois
·3+ Years Experience
·Last Posted: Feb 2026
$55k - $65k
$55,000 - $65,000
Field Service Representative - Idstein, Germany
Remote
·3+ Years Experience
·Last Posted: Feb 2026
$55k - $65k
$55,000 - $65,000
Technical Flex Support Specialist
West Valley City
·2+ Years Experience
·Last Posted: Feb 2026
$55k - $60k
$55,000 - $60,000
Field Service Phone Technician - Remote Forth Worth
Fort Worth
$55k - $60k
$55,000 - $60,000
Field Service Phone Technician - Remote - Fort Worth
Fort Worth
$50k - $60k
$50,000 - $60,000
Technical Support Specialist (Hybrid)
Canada
·2+ Years Experience
$50k - $58k
$50,000 - $58,000
Technical Support Specialist (Hybrid)
Vancouver
·2+ Years Experience
$50k - $58k
$50,000 - $58,000
Technical Support Specialist (Hybrid)
Vancouver
·2+ Years Experience
$50k - $58k
$50,000 - $58,000
Technical Support Analyst (Hybrid)
Canada
$45k - $54k
$45,300 - $54,300
Technical Support Analyst (Hybrid)
Vancouver
$45k - $54k
$45,300 - $54,300
Technical Support Analyst (Hybrid)
Vancouver
$45k - $54k
$45,300 - $54,300
Technical Support Analyst (Hybrid)
Canada
$45k - $54k
$45,300 - $54,300
Technical Support Analyst (Hybrid)
Vancouver
$45k - $54k
$45,300 - $54,300
Technical Support Analyst (Hybrid)
Vancouver
$45k - $54k
$45,300 - $54,300
Technical Support Analyst
Canada
$45k - $54k
$45,300 - $54,300
Technical Support Analyst
Vancouver
$45k - $54k
$45,300 - $54,300
Technical Support Analyst
Vancouver
$45k - $54k
$45,300 - $54,300
Implementation Technician II
Colorado
·2+ Years Experience
$48k - $50k
$48,000 - $50,000
Customer Care Back Office (Hybrid)
Schaumburg
·2+ Years Experience
$45k - $50k
$45,000 - $50,000
Customer Service Representative Administrator - US Remote
Remote
·2+ Years Experience
$46k
$45,760
Customer Service Representative Administrator - US Remote
California
·2+ Years Experience
$46k
$45,760
Customer Service Representative Administrator - US Remote
South Carolina
·2+ Years Experience
$40k - $46k
$40,000 - $45,760
Customer Care Consultant Portal Support (Hybrid)
Schaumburg
·2+ Years Experience
$40k - $43k
$40,000 - $43,000
ASG Support Technician Tier 1
Fort Worth
·2+ Years Experience
$35k - $40k
$35,000 - $40,000
ASG Support Technician Tier 1
Fort Worth
·2+ Years Experience
$35k - $40k
$35,000 - $40,000
Técnico de soporte y reparaciones (Calama)
Republic of Chile
N/A
N/A
Tecnico de Soporte Spence
Republic of Chile
N/A
N/A
Tecnico de Soporte - Mininco ( Los Angeles)
Republic of Chile
N/A
N/A
Tecnico de Soporte - Mininco ( Los Angeles)
Los Angeles
N/A
N/A
Technical Support Specialist
Lisbon
·2+ Years Experience
N/A
N/A
Technical Support Specialist
Portuguese Republic
·2+ Years Experience
N/A
N/A
Technical Support Specialist
Los Angeles
·2+ Years Experience
N/A
N/A
Technical Support Specialist
Melbourne
N/A
N/A
Technical Support Specialist
Commonwealth of Australia
N/A
N/A
Technical Support Specialist
Melbourne
N/A
N/A
Technical Support Specialist
Lisbon
N/A
N/A
Technical Support Specialist
Portuguese Republic
N/A
N/A
Technical Support Specialist
Malaysia
·2+ Years Experience
N/A
N/A
Technical Support Engineer( Linux/Unix Administration, networking)
Republic of India
N/A
N/A
Technical Support Engineer II - Network & Data
Republic of Poland
·3+ Years Experience
N/A
N/A
Technical Support Engineer - Maternity Cover
Republic of Poland
N/A
N/A
Technical Support Engineer
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Technical Support Engineer (2nd shift)
Republic of Poland
N/A
N/A
Technical Support Engineer(Unix/Linux Administration, networking)
Republic of India
N/A
N/A
Tecnico de Soporte - Codelco Norte
Republic of Chile
N/A
N/A
Support Services Analyst (Level 2)
Republic of Poland
·2+ Years Experience
N/A
N/A
Support Services Analyst (Level 2)
Republic of Poland
·2+ Years Experience
N/A
N/A
Analista de Soporte de Servicios (Support Delivery Administrator)
Republic of Chile
N/A
N/A
Field Support Engineer
Kingdom of Denmark
·3+ Years Experience
N/A
N/A
International Field Service Representative - Europe
Kingdom of Denmark
N/A
N/A
Field Service Representative
Federal Republic of Germany
N/A
N/A
International Field Service Representative Silvus - Europe
Republic of France
N/A
N/A
International Field Service Representative Silvus - Europe
Republic of Poland
N/A
N/A
International Field Service Representative Silvus - Europe
Portuguese Republic
N/A
N/A
Field Services Engineer
Adelaide
·3+ Years Experience
N/A
N/A
Field Services Engineer
Commonwealth of Australia
·3+ Years Experience
N/A
N/A
Field Engineer (Arabic speaker)
Riyadh
·4+ Years Experience
N/A
N/A
Field Engineer (Arabic speaker)
Kingdom of Saudi Arabia
·4+ Years Experience
N/A
N/A
Customer Support Engineer
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Customer Support & Field Engineer
Buenos Aires
·4+ Years Experience
N/A
N/A
Customer Support Engineer (Μηχανικός Υποστήριξης Πελατών)
Athens
N/A
N/A
Customer Support Engineer (Μηχανικός Υποστήριξης Πελατών)
Athens
N/A
N/A
Customer Support Engineer (Μηχανικός Υποστήριξης Πελατών)
Hellenic Republic
N/A
N/A
Customer Support Engineer
Kingdom of Spain
N/A
N/A
Customer Support Engineer
Madrid
N/A
N/A
Customer Support Engineer
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Customer Support Engineer
Cambridge
N/A
N/A
Customer Support Analyst (2 open roles)
Reynosa
N/A
N/A
Customer Support Analyst (2 open roles)
Mexico
N/A
N/A
Customer Service Representative
Republic of Poland
·2+ Years Experience
N/A
N/A
Customer Service Network Analyst
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Shift Customer Service Network Analyst
United Kingdom of Great Britain and Northern Ireland
·2+ Years Experience
N/A
N/A
Shift Customer Service Network Analyst
Hempstead
·2+ Years Experience
N/A
N/A
Technical Support Engineer
Sydney
·2-3 Years Experience
$60k - $75k
$60,000 - $75,000
Customer Support Engineer
Austin
·2-3 Years Experience
·Last Posted: Apr 2026
$50k - $70k
$50,000 - $70,000
Client Service Specialist
St. Louis
·2-3 Years Experience
$59k - $75k
$59,000 - $75,050
Client Support Specialist
St. Petersburg
·2-3 Years Experience
·Last Posted: May 2026
$54k - $68k
$54,000 - $68,400
Hybrid Payee Services Representative - St Petersburg, FL
St. Petersburg
N/A
N/A
Customer Support Representative
Toronto
·2+ Years Experience
·Last Posted: Jun 2026
$59k - $72k
$58,576 - $71,680
Customer Support Representative
Canada
·2+ Years Experience
·Last Posted: Jun 2026
$59k - $72k
$58,576 - $71,680
Technical Support Specialist
Republic of El Salvador
·2+ Years Experience
N/A
N/A
Technical Support Specialist
Salvador
·2+ Years Experience
N/A
N/A
Technical Support Specialist II - Governance
Remote
·Last Posted: Jul 2026
$53k - $71k
$52,500 - $71,250
Technical Support Specialist II - Governance
United States
·Last Posted: Jul 2026
$53k - $71k
$52,500 - $71,250
Technical Support Specialist II - Core Apps (Remote Eligible - Costa Rica)
San Jose
N/A
N/A
Technical Support Specialist II - Premium Apps
San Jose
N/A
N/A
Technical Support Specialist II - Governance
United States
·Last Posted: Jul 2026
$53k - $71k
$52,500 - $71,250
Technical Support Specialist II - Governance
Remote
·Last Posted: Jul 2026
$53k - $71k
$52,500 - $71,250
Technical Support Specialist - Core Apps
Remote
·Last Posted: Jul 2026
$52k - $71k
$52,000 - $70,720
Technical Support Specialist - Core Apps
United States
·Last Posted: Jul 2026
$52k - $71k
$52,000 - $70,720
Technical Support Specialist II - Core Apps (Remote Eligible - Costa Rica)
San Jose
N/A
N/A
Technical Support Specialist II - Premium Apps
San Jose
N/A
N/A
Member Services Specialist - Benefits Navigation
Remote
·3-5 Years Experience
·Last Posted: Mar 2026
$70k
$70,000
Customer Service - Licensed Insurance Account Manager (Local)
United States
·1-3 Years Experience
·Last Posted: Mar 2026
$70k
$70,000
Technical Support Engineer
Remote
·Last Posted: Mar 2026
$70k
$70,000
Customer Support Associate
Remote
·2+ Years Experience
·Last Posted: Jun 2026
$65k - $70k
$65,000 - $70,000
Technical Support Liaison
Remote
·Last Posted: Jun 2026
$65k - $70k
$65,000 - $70,000
Bilingual Client Technical Support: Russian/English
Chicago
·1+ Years Experience
·Last Posted: Jun 2026
$65k - $70k
$65,000 - $70,000
Trade Support Specialist - Client Services
Hong Kong
·2+ Years Experience
N/A
N/A
Trade and Clients Support Specialist
Hong Kong
·2+ Years Experience
N/A
N/A
Technical Assistance Associate - French Speaking
London
·2+ Years Experience
N/A
N/A
Technical Assistance Associate - French Speaking
United Kingdom of Great Britain and Northern Ireland
·2+ Years Experience
N/A
N/A
Technical Assistance Associate - German Speaking
London
·2+ Years Experience
N/A
N/A
Technical Assistance Associate - German Speaking
United Kingdom of Great Britain and Northern Ireland
·2+ Years Experience
N/A
N/A
客户服务专员 (Client Services Representative)
Shanghai
N/A
N/A
客户服务专员 (Client Services Representative)
People's Republic of China
N/A
N/A
Client and Operations Support Specialist
Austin
·Last Posted: Jun 2026
$60k - $70k
$60,000 - $70,000
Client and Operations Support Specialist
Remote
·Last Posted: Jun 2026
$60k - $70k
$60,000 - $70,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 437 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 772 Data Points | $61,898 | $70,949 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 228 Data Points | $79,000 | $90,400 | $101,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 255 Data Points | $95,100 | $108,429 | $121,758 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 23 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 264 Data Points | $95,247 | $110,746 | $126,246 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |