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Customer Support
IC2 - Developing
The median salary range for Customer Support (IC2) roles disclosed in public job postings is $62k - $80k as of Aug 2026, based on 7,333 job postings from 914 companies.
Salary Range
Low
$62,000
13%
Mid
$71,000
13%
High
$80,000
Data Points
Sort By
Technical Support Specialist
New York City
·3+ Years Experience
·Last Posted: Feb 2026
$19k - $68k
$18,619 - $68,170
Technical Support Specialist
New York City
·2+ Years Experience
·Last Posted: Jun 2026
$20k - $68k
$20,139 - $68,169
Client Service Specialist
New York City
·3+ Years Experience
·Last Posted: Jul 2026
$75k - $90k
$75,000 - $90,000
Client Service Specialist
New York City
·3+ Years Experience
·Last Posted: May 2026
$70k - $80k
$70,000 - $80,000
Client Service Specialist
Chicago
·3+ Years Experience
·Last Posted: May 2026
$60k - $80k
$60,000 - $80,000
Client Service Specialist
Denver
·3+ Years Experience
·Last Posted: Mar 2026
$61k - $76k
$61,000 - $76,000
Client Service Specialist
Santa Rosa
·3+ Years Experience
·Last Posted: Jul 2026
$70k - $75k
$70,000 - $75,000
Client Service Specialist
Scottsdale
·3+ Years Experience
·Last Posted: May 2026
$70k - $72k
$70,000 - $72,000
Client Service Specialist
Denver
·3+ Years Experience
·Last Posted: Jul 2026
$62k - $72k
$62,000 - $72,000
Client Service Specialist
Pittsburgh
·3+ Years Experience
·Last Posted: May 2026
$60k - $70k
$60,000 - $70,000
Client Service Specialist
Colorado Springs
·3+ Years Experience
·Last Posted: Jul 2026
$62k - $68k
$62,000 - $68,000
Client Service Specialist
Dallas
·3+ Years Experience
·Last Posted: Apr 2026
$58k - $68k
$58,000 - $68,000
Client Service Specialist
Atlanta
·3+ Years Experience
·Last Posted: Jul 2026
$56k - $66k
$56,000 - $66,000
Client Service Specialist
St. Louis
·3+ Years Experience
·Last Posted: Apr 2026
$60k - $65k
$60,000 - $65,000
Client Service Specialist
Scottsdale
·3+ Years Experience
·Last Posted: Mar 2026
$55k - $65k
$55,000 - $65,000
Service Specialist
St. Louis
·2+ Years Experience
·Last Posted: Mar 2026
$55k - $60k
$55,000 - $60,000
Client Service Specialist
Pittsburgh
·3+ Years Experience
·Last Posted: Apr 2026
$55k - $60k
$55,000 - $60,000
Client Service Specialist
Colorado Springs
·3+ Years Experience
·Last Posted: Jul 2026
$55k - $60k
$55,000 - $60,000
Client Service Specialist
Charleston
·3+ Years Experience
·Last Posted: Apr 2026
$47k - $55k
$47,000 - $55,000
Customer Retention Representative, Contract
Canada
·2+ Years Experience
·Last Posted: Apr 2026
$65k - $75k
$65,000 - $75,000
Customer Retention Representative, Contract
Remote
·2+ Years Experience
·Last Posted: Apr 2026
$65k - $75k
$65,000 - $75,000
Customer Support Specialist
Canada
·Last Posted: May 2026
$60k
$60,000
Customer Support Specialist
Remote
·Last Posted: May 2026
$60k
$60,000
EverCommerce - Technical Support Analyst II (In-Office: Denver, Colorado)
Denver
·4-6 Years Experience
·Last Posted: May 2026
$75k - $85k
$75,000 - $85,000
EverPro - Technical Support Analyst II (Remote, US)
Remote
·5+ Years Experience
·Last Posted: Apr 2026
$60k - $80k
$60,000 - $80,000
EverCommerce Payments - Payment Activation Specialist (Remote, US)
Remote
·Last Posted: May 2026
$60k - $70k
$60,000 - $70,000
EverPro - Technical Customer Support Specialist (Remote)
Remote
·2+ Years Experience
·Last Posted: Jun 2026
$50k - $65k
$50,000 - $65,000
EverPro - Salesforce Technical Support Specialist (Remote, US)
Remote
·3+ Years Experience
·Last Posted: Jul 2026
$50k - $60k
$50,000 - $60,000
EverPro - Salesforce Technical Support Specialist (Remote, US)
Remote
·3+ Years Experience
·Last Posted: Mar 2026
$45k - $60k
$45,000 - $60,000
EverWell - Customer Support Specialist (Remote, NZ)
Remote
N/A
N/A
EverWell - Customer Support Specialist (Remote, NZ)
New Zealand
N/A
N/A
EverWell - Customer Support Specialist (Remote, Australia)
Remote
N/A
N/A
EverWell - Customer Support Specialist (Remote, Australia)
Commonwealth of Australia
N/A
N/A
EverCommerce - Technical Support Analyst II (In-Office: Denver, Colorado)
Denver
·4-6 Years Experience
·Last Posted: May 2026
$75k - $85k
$75,000 - $85,000
EverPro - Technical Support Analyst II (Remote, US)
Remote
·5+ Years Experience
·Last Posted: Apr 2026
$60k - $80k
$60,000 - $80,000
EverCommerce Payments - Payment Activation Specialist (Remote, US)
Remote
·Last Posted: May 2026
$60k - $70k
$60,000 - $70,000
EverPro - Technical Customer Support Specialist (Remote)
Remote
·2+ Years Experience
·Last Posted: Jun 2026
$50k - $65k
$50,000 - $65,000
EverPro - Salesforce Technical Support Specialist (Remote, US)
Remote
·3+ Years Experience
·Last Posted: Jul 2026
$50k - $60k
$50,000 - $60,000
EverPro - Salesforce Technical Support Specialist (Remote, US)
Remote
·3+ Years Experience
·Last Posted: Mar 2026
$45k - $60k
$45,000 - $60,000
EverWell - Customer Support Specialist (Remote, NZ)
Remote
N/A
N/A
EverWell - Customer Support Specialist (Remote, NZ)
New Zealand
N/A
N/A
EverWell - Customer Support Specialist (Remote, Australia)
Remote
N/A
N/A
EverWell - Customer Support Specialist (Remote, Australia)
Commonwealth of Australia
N/A
N/A
Customer Support Specialist
San Francisco
·3+ Years Experience
·Last Posted: Jun 2026
$60k - $67k
$60,000 - $67,000
Customer Advocate - Technical Support
New York City
·3+ Years Experience
·Last Posted: Jun 2026
$60k - $67k
$60,000 - $67,000
Residential Support Representative 1
Remote
·3+ Years Experience
$33k - $67k
$32,900 - $66,900
Residential Support Representative 1
United States
·3+ Years Experience
$33k - $67k
$32,900 - $66,900
Technical Operations Support Specialist
Remote
N/A
N/A
Technical Operations Support Specialist
Georgia
N/A
N/A
Technical Operations Support Specialist
Georgia
N/A
N/A
Solutions Support Engineer
Houston
N/A
N/A
Service Technician
Calgary
N/A
N/A
Service Technician
Canada
N/A
N/A
Service Technician
Gary
N/A
N/A
Residential Pro Technical Support Representative
Remote
·3+ Years Experience
N/A
N/A
Residential Pro Technical Support Representative
Georgia
·3+ Years Experience
N/A
N/A
Residential Pro Technical Support Representative
Georgia
·3+ Years Experience
N/A
N/A
Residential Support Representative 1-Bilingual (French/English)
Remote
·2-3 Years Experience
N/A
N/A
Fachinformatiker im technischen Kundensupport - digitale Schließtechnik (m/w/d)
Federal Republic of Germany
N/A
N/A
Electronic Technical Support Technician
Italian Republic
·2+ Years Experience
N/A
N/A
Applications Support Engineer
Republic of India
·2+ Years Experience
N/A
N/A
Support Engineer
Remote
·3+ Years Experience
$90k - $125k
$90,000 - $125,000
RCM Support Associate
Remote
·2+ Years Experience
·Last Posted: Aug 2026
$60k - $70k
$60,000 - $70,000
Clinical Tech Support (B2B SaaS) Rehab Therapists, Therapist Assistants, Rehab Technicians welcomed! Bonus Potential!
Remote
·3+ Years Experience
$58k - $69k
$58,240 - $68,640
Financial Customer Support Analyst
Remote
·2+ Years Experience
·Last Posted: May 2026
$55k - $65k
$54,995 - $65,000
Billing Tech Support Specialist (B2B SaaS)
Remote
·3+ Years Experience
$50k - $60k
$50,000 - $60,000
Billing Tech Support Specialist (B2B SaaS)
Remote
·3+ Years Experience
·Last Posted: Apr 2026
$50k - $58k
$49,920 - $58,240
Warranty Coordinator, Houston
Houston
·2-4 Years Experience
·Last Posted: Apr 2026
$56k - $67k
$56,160 - $66,560
AI Trainer - Support Operations (Hybrid)
Houston
·Last Posted: Apr 2026
$57k - $67k
$56,525 - $66,500
Customer Experience Specialist (Spanish Bilingual)
United States
·2+ Years Experience
·Last Posted: May 2026
$65k
$65,000
Enrollment Specialist
Remote
·3+ Years Experience
·Last Posted: Mar 2026
$65k
$65,000
Enrollment Specialist
Remote
·3+ Years Experience
·Last Posted: Apr 2026
$65k
$65,000
Intake and Engagement Coordinator
Texas
·2+ Years Experience
·Last Posted: Jun 2026
$50k
$50,000
Member Care Workforce Analyst
Buffalo
·2+ Years Experience
·Last Posted: Apr 2026
$60k - $65k
$60,000 - $65,000
Welcome Specialist
Denver
·Last Posted: Jun 2026
$57k - $65k
$57,000 - $65,000
Product Support Analyst II
United States
·4+ Years Experience
·Last Posted: Mar 2026
$72k - $90k
$72,000 - $90,000
Product Support Analyst II
Remote
·4+ Years Experience
·Last Posted: Mar 2026
$72k - $90k
$72,000 - $90,000
Insurance Verification Specialist
United States
·3+ Years Experience
·Last Posted: Apr 2026
$56k - $65k
$56,000 - $65,000
Insurance Verification Specialist
Remote
·3+ Years Experience
·Last Posted: Apr 2026
$56k - $65k
$56,000 - $65,000
Admissions Inquiry Representative
United States
·2+ Years Experience
·Last Posted: Apr 2026
$44k - $50k
$43,680 - $49,920
Admissions Inquiry Representative
Remote
·2+ Years Experience
·Last Posted: Apr 2026
$44k - $50k
$43,680 - $49,920
Billing Support Specialist
Boston
·Last Posted: Mar 2026
$55k - $65k
$55,000 - $65,000
Client Service Associate
Austin
·Last Posted: Feb 2026
$55k - $65k
$55,000 - $65,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 438 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 773 Data Points | $62,000 | $71,000 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 229 Data Points | $79,000 | $90,400 | $101,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 257 Data Points | $95,100 | $108,429 | $121,758 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 23 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 264 Data Points | $95,247 | $110,746 | $126,246 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |