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Customer Support
IC6 - Advisory
The median salary range for Customer Support (IC6) roles disclosed in public job postings is $148k - $207k as of Aug 2026, based on 114 job postings from 25 companies.
Salary Range
Low
$147,660
17%
Mid
$177,280
17%
High
$206,900
Data Points
Sort By
Integrations Support Engineer 5 - Ads Engineering
New York
·Last Posted: Jul 2026
$270k - $410k
$270,000 - $410,000
Integrations Support Engineer 5 - Ads Engineering
United States
·Last Posted: Jul 2026
$270k - $410k
$270,000 - $410,000
Integrations Support Engineer 5 - Ads Engineering
California
·Last Posted: Jul 2026
$270k - $410k
$270,000 - $410,000
Integration Support Engineer 5 - Ads Aggregation
New York
$270k - $410k
$270,000 - $410,000
Integration Support Engineer 5 - Ads Aggregation
United States
$270k - $410k
$270,000 - $410,000
Support Delivery Lead, Government
Washington
·15+ Years Experience
$284k - $315k
$284,000 - $315,000
Support Delivery Lead, Government
Washington, DC
·15+ Years Experience
$284k - $315k
$284,000 - $315,000
Support Delivery Lead
San Francisco
·15+ Years Experience
$234k - $260k
$234,000 - $260,000
Technical Support Engineer - Tooling Lead
United States
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - Tooling Lead
Fargo
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - Tooling Lead
Redmond
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - Tooling Lead
Charlotte
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - Tooling Lead
Texas
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - AI Lead
United States
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - AI Lead
Fargo
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - AI Lead
Redmond
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - AI Lead
Charlotte
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Technical Support Engineer - AI Lead
Texas
·15+ Years Experience
$131k - $277k
$130,900 - $277,200
Principal Service Engineer
Redmond
·6+ Years Experience
·Last Posted: Mar 2026
$140k - $275k
$139,900 - $274,800
Principal Service Engineer
United States
·6+ Years Experience
·Last Posted: Mar 2026
$140k - $275k
$139,900 - $274,800
Principal Technical Support Engineer
United States
·7+ Years Experience
·Last Posted: Mar 2026
$175k - $247k
$174,637 - $247,200
Principal Technical Support Engineer
Foster City
·7+ Years Experience
·Last Posted: Mar 2026
$175k - $247k
$174,637 - $247,200
Principal Support Engineer
United States
·8+ Years Experience
·Last Posted: May 2026
$147k - $210k
$147,000 - $210,000
Principal Support Engineer
San Jose
·8+ Years Experience
·Last Posted: May 2026
$147k - $210k
$147,000 - $210,000
Support Domain Architect (SDA), AWS Enterprise Support, Strategic Industries
Atlanta
$154k - $208k
$153,600 - $207,800
Support Domain Architect (SDA), AWS Enterprise Support, Strategic Industries
Atlanta
$154k - $208k
$153,600 - $207,800
Support Engineer V - AMZ9898385
Seattle
·4+ Years Experience
$121k - $164k
$121,000 - $163,700
Principal Cloud Support Engineer
United States
·10+ Years Experience
·Last Posted: Mar 2026
$101k - $152k
$101,440 - $152,160
Principal Cloud Support Engineer
United States
·10+ Years Experience
$101k - $152k
$101,440 - $152,160
Principal Support Engineer
Remote
·10+ Years Experience
·Last Posted: Jul 2026
$125k - $145k
$125,000 - $145,000
Principal Support Engineer
San Francisco
·10+ Years Experience
·Last Posted: Jul 2026
$125k - $145k
$125,000 - $145,000
Field Support Specialist 5
United States
·Last Posted: Jun 2026
$102k - $209k
$102,294 - $209,498
Principal Technical Support Engineer
United States
·Last Posted: Mar 2026
$83k - $178k
$83,491 - $178,110
Principal Technical Support Engineer
Abilene
·Last Posted: Mar 2026
$83k - $178k
$83,491 - $178,110
Principal Technical Support Engineer
United States
·Last Posted: Mar 2026
$83k - $178k
$83,491 - $178,110
Principal Technical Support Engineer
Abilene
·Last Posted: Mar 2026
$83k - $178k
$83,491 - $178,110
Sr Principal Consultant – Consumer Services – NetSuite Advanced Customer Support (ACS) - Managed Services
Canada
·6+ Years Experience
·Last Posted: Aug 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant – Consumer Services – NetSuite Advanced Customer Support (ACS) - Managed Services
United States
·6+ Years Experience
·Last Posted: Aug 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant – Healthcare – NetSuite Advanced Customer Support (ACS) - Managed Services
Canada
·6+ Years Experience
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant – Healthcare – NetSuite Advanced Customer Support (ACS) - Managed Services
United States
·6+ Years Experience
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
Canada
·8+ Years Experience
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant-Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
United States
·8+ Years Experience
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant—Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
Canada
·8+ Years Experience
·Last Posted: Jun 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant—Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
United States
·8+ Years Experience
·Last Posted: Jun 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant—Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
Canada
·8+ Years Experience
·Last Posted: Jul 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant—Advanced Customer Support / Managed Services, Oracle | NetSuite – Products
United States
·8+ Years Experience
·Last Posted: Jul 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant – Financial Services – NetSuite Advanced Customer Support (ACS) - Managed Services
Canada
·6+ Years Experience
·Last Posted: Aug 2026
$94k - $144k
$93,900 - $143,900
Sr Principal Consultant – Financial Services – NetSuite Advanced Customer Support (ACS) - Managed Services
United States
·6+ Years Experience
·Last Posted: Aug 2026
$94k - $144k
$93,900 - $143,900
Principal Technical Support Engineer
United States
·Last Posted: May 2026
$69k - $141k
$69,410 - $141,190
Customer Support Representative (Hybrid)
Mexico City
·25+ Years Experience
N/A
N/A
Customer Support Representative (Hybrid)
Mexico
·25+ Years Experience
N/A
N/A
Billing Support Specialist (Hybrid)
Mexico City
·25+ Years Experience
N/A
N/A
Billing Support Specialist (Hybrid)
Mexico
·25+ Years Experience
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 457 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 797 Data Points | $61,000 | $69,875 | $78,750 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 237 Data Points | $78,000 | $90,000 | $102,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 277 Data Points | $95,600 | $108,517 | $121,433 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 27 Data Points | $106,400 | $133,500 | $160,600 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 20 Data Points | $147,660 | $177,280 | $206,900 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 283 Data Points | $94,070 | $110,063 | $126,055 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 70 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 35 Data Points | $143,000 | $178,500 | $214,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |