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Customer Support
M3 - Manager
The median salary range for Customer Support (M3) roles disclosed in public job postings is $95k - $126k as of Aug 2026, based on 1,539 job postings from 318 companies.
Salary Range
Low
$95,000
14%
Mid
$110,555
14%
High
$126,110
Data Points
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Manager – Support Operations & Process Improvements
Republic of India
N/A
N/A
Manager, Contact Center
Republic of the Philippines
N/A
N/A
Manager, Contact Center
San Francisco
N/A
N/A
Manager, Consumer Support Services
Dubai
N/A
N/A
Manager, Consumer Support Services
United Arab Emirates
N/A
N/A
Supervisor, Contact Center - Cross Border Services
Mexico City
·5+ Years Experience
N/A
N/A
Supervisor, Contact Center - Cross Border Services
Mexico
·5+ Years Experience
N/A
N/A
Supervisor, Contact Center
Islamic Republic of Pakistan
N/A
N/A
Supervisor, Contact Center
Karachi
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 438 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 780 Data Points | $61,200 | $70,600 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 230 Data Points | $80,000 | $91,000 | $102,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 259 Data Points | $95,000 | $108,683 | $122,366 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 23 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 268 Data Points | $95,000 | $110,555 | $126,110 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 33 Data Points | $152,800 | $183,400 | $214,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |