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Tools
Customer Support
M4 - Sr. Manager
The median salary range for Customer Support (M4) roles disclosed in public job postings is $131k - $163k as of Jul 2026, based on 212 job postings from 85 companies.
Salary Range
Low
$130,500
11%
Mid
$146,625
11%
High
$162,750
Data Points
Sort By
Global Support Manager
Toronto
·8+ Years Experience
·Last Posted: Apr 2026
$111k - $130k
$110,500 - $130,000
Global Support Manager
Canada
·8+ Years Experience
·Last Posted: Apr 2026
$111k - $130k
$110,500 - $130,000
EverHealth - Senior Manager of Support (L1) (Remote, Canada)
Remote
·5+ Years Experience
·Last Posted: Jun 2026
$110k - $124k
$110,000 - $124,000
EverHealth - Senior Manager of Support (L1) (Remote, Canada)
Canada
·5+ Years Experience
·Last Posted: Jun 2026
$110k - $124k
$110,000 - $124,000
EverHealth - Senior Manager of Support (L1) (Remote, US)
Remote
·5+ Years Experience
·Last Posted: Jun 2026
$80k - $90k
$80,000 - $90,000
EverHealth - Senior Manager of Support (L1) (Remote, Canada)
Canada
·5+ Years Experience
·Last Posted: Jun 2026
$110k - $124k
$110,000 - $124,000
EverHealth - Senior Manager of Support (L1) (Remote, Canada)
Remote
·5+ Years Experience
·Last Posted: Jun 2026
$110k - $124k
$110,000 - $124,000
EverHealth - Senior Manager of Support (L1) (Remote, US)
Remote
·5+ Years Experience
·Last Posted: Jun 2026
$80k - $90k
$80,000 - $90,000
Sr. Manager, Customer Service
Wisconsin
·7-10 Years Experience
·Last Posted: Apr 2026
$100k - $120k
$100,000 - $120,000
Sr. Manager, Customer Service
United States
·7-10 Years Experience
·Last Posted: Apr 2026
$100k - $120k
$100,000 - $120,000
Senior Manager, CX & BPO Partner Management
Santa Monica
·5+ Years Experience
·Last Posted: Apr 2026
$95k - $115k
$95,000 - $115,000
Senior Technical Support Manager - Alta
Michigan
·5+ Years Experience
$155k - $165k
$155,000 - $165,000
Senior Customer Support Manager - Idstein, Germany
Illinois
·3+ Years Experience
·Last Posted: Feb 2026
$100k - $124k
$100,000 - $124,000
Senior Customer Support Manager - Idstein, Germany
Remote
·3+ Years Experience
·Last Posted: Feb 2026
$100k - $124k
$100,000 - $124,000
Senior Customer Support Manager - Illinois
Remote
·5+ Years Experience
$80k - $120k
$80,000 - $120,000
Senior Customer Support Manager - Illinois
Illinois
·5+ Years Experience
$80k - $120k
$80,000 - $120,000
Senior Customer Support Manager – Illinois, Texas, Georgia, East Coast
Remote
·4+ Years Experience
$90k - $115k
$90,000 - $115,000
Senior Customer Support Manager – Illinois, Texas, Georgia, East Coast
Illinois
·4+ Years Experience
$90k - $115k
$90,000 - $115,000
Sr Customer Support Manager
Remote
·4+ Years Experience
$90k - $115k
$90,000 - $115,000
Sr Customer Support Manager
Texas
·4+ Years Experience
$90k - $115k
$90,000 - $115,000
Sr Customer Support Manager/System Manager - Quebec
Remote
·3+ Years Experience
$100k - $105k
$100,000 - $105,000
Sr Customer Support Manager - ALBERTA or B.C.
Remote
·3+ Years Experience
$100k - $105k
$100,000 - $105,000
Senior Customer Support Manager (Germany based)
Federal Republic of Germany
N/A
N/A
Manager, Level 2 Technical Support
Taiwan
$45k - $115k
$45,000 - $115,000
Manager, Level 2 Technical Support
Republic of the Philippines
$45k - $115k
$45,000 - $115,000
Manager, Level 2 Technical Support
Malaysia
$45k - $115k
$45,000 - $115,000
Manager, Level 2 Technical Support
New Zealand
$45k - $115k
$45,000 - $115,000
Manager, Level 2 Technical Support
Commonwealth of Australia
$45k - $115k
$45,000 - $115,000
Sr. Manager of Customer Support
New York City
·3+ Years Experience
·Last Posted: May 2026
$95k - $110k
$95,000 - $110,000
Senior Manager, Vestwell Service Center
Scottsdale
·4-7 Years Experience
·Last Posted: Jul 2026
$95k - $105k
$95,000 - $105,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 431 Data Points | $50,000 | $55,000 | $60,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 767 Data Points | $61,549 | $70,774 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 228 Data Points | $79,000 | $90,400 | $101,800 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 254 Data Points | $95,100 | $108,429 | $121,758 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Small 22 Data Points | $106,600 | $135,200 | $163,800 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $139,900 | $172,950 | $206,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Very Large 259 Data Points | $96,420 | $111,265 | $126,110 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 68 Data Points | $130,500 | $146,625 | $162,750 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 31 Data Points | $143,000 | $174,000 | $205,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 20 Data Points | $191,100 | $225,550 | $260,000 |