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Family & Level

Job Title

Director, Customer Success

The median salary range for Director, Customer Success disclosed in public job postings is $154k - $210k as of Jul 2026, based on 145 job postings from 59 companies.

Salary Range

Low

$153,650

16%

Mid

$181,901

16%

High

$210,152

Medium Sample Size

39 Data Points

Data Points

Sort By

Whatnot

1 Job Post

$234k - $330k

$234,000 - $330,000

Director, Customer Success

San Francisco

·

10+ Years Experience

·

Last Posted: Jul 2026

Inactive

$234k - $330k

$234,000 - $330,000

Palo Alto Networks

2 Job Posts

$193k - $312k

$193,100 - $312,400

Director, Customer Success (Cortex)

Plano

8+ Years Experience

$193k - $312k

$193,100 - $312,400

Director, Customer Success (Cortex)

United States

8+ Years Experience

$193k - $312k

$193,100 - $312,400

Kong

2 Job Posts

$250k - $300k

$250,000 - $300,000

Director, Global Scaled CS

Remote

10+ Years Experience

$250k - $300k

$250,000 - $300,000

Director, Global Scaled CS

North Carolina

10+ Years Experience

$250k - $300k

$250,000 - $300,000

SessionM

5 Job Posts

$182k - $291k

$182,000 - $291,000

Director, Customer Success

New York

$182k - $291k

$182,000 - $291,000

Director, Customer Success

Mexico City

N/A

N/A

Director, Customer Success

Mexico

N/A

N/A

Director, Customer Success Africa and East Arabia

South Africa

N/A

N/A

Director, Customer Success Africa and East Arabia

Johannesburg

N/A

N/A

RiskRecon

6 Job Posts

$182k - $291k

$182,000 - $291,000

Director, Customer Success

New York

$182k - $291k

$182,000 - $291,000

Director, Customer Success, Payments

Commonwealth of Australia

N/A

N/A

Director, Customer Success

Mexico City

N/A

N/A

Director, Customer Success

Mexico

N/A

N/A

Director, Customer Success Africa and East Arabia

South Africa

N/A

N/A

Director, Customer Success Africa and East Arabia

Johannesburg

N/A

N/A

Salesforce

3 Job Posts

$171k - $273k

$171,200 - $273,000

Customer Success Manager - Director - Slack

Chicago

6-8 Years Experience

$171k - $273k

$171,200 - $273,000

Customer Success Area Lead Director

Tokyo

N/A

N/A

Customer Success Area Lead Director

Japan

N/A

N/A

Exceed.ai

2 Job Posts

$152k - $268k

$152,300 - $267,700

Director, Customer Success

United States

·

6+ Years Experience

·

Last Posted: Feb 2026

Inactive

$152k - $268k

$152,300 - $267,700

Director, Customer Success

Texas

·

6+ Years Experience

·

Last Posted: Feb 2026

Inactive

$152k - $268k

$152,300 - $267,700

gtmfund

3 Job Posts

$226k - $266k

$225,994 - $266,011

Director, Customer Success

San Francisco

$242k - $295k

$242,250 - $295,050

Director, Customer Success

New York City

$226k - $266k

$225,994 - $266,011

Director, Customer Success

New York City

$157k - $184k

$156,693 - $184,438

Pure Storage

1 Job Post

$168k - $252k

$168,000 - $252,000

Director, Customer Success - Data Management

Santa Clara

10+ Years Experience

$168k - $252k

$168,000 - $252,000

Microsoft

11 Job Posts

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Washington

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Georgia

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Washington, DC

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Atlanta

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Miami

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Columbia

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Columbia

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Charlotte

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

Columbia

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

New York City

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

Director, Customer Success Account Management

United States

·

12+ Years Experience

·

Last Posted: Apr 2026

Inactive

$131k - $252k

$130,900 - $251,900

StubHub

3 Job Posts

$225k - $250k

$225,000 - $250,000

Director, Global Customer Success

Georgia

10+ Years Experience

$225k - $250k

$225,000 - $250,000

Director, Global Customer Success

Atlanta

10+ Years Experience

$225k - $250k

$225,000 - $250,000

Director, Global Customer Success

United States

10+ Years Experience

$225k - $250k

$225,000 - $250,000

Genesys

4 Job Posts

$141k - $247k

$140,500 - $247,000

Director, Customer Success

United States

·

6+ Years Experience

·

Last Posted: Feb 2026

Inactive

$152k - $268k

$152,300 - $267,700

Director, Customer Success

Texas

·

6+ Years Experience

·

Last Posted: Feb 2026

Inactive

$152k - $268k

$152,300 - $267,700

Customer Success, Director

United States

·

10+ Years Experience

·

Last Posted: Mar 2026

Inactive

$129k - $226k

$128,700 - $226,300

Customer Success, Director

Texas

·

10+ Years Experience

·

Last Posted: Mar 2026

Inactive

$129k - $226k

$128,700 - $226,300

Sprinklr

3 Job Posts

$146k - $244k

$146,000 - $244,000

Director, Customer Success - West

Washington

·

Last Posted: Jun 2026

Inactive

$146k - $244k

$146,000 - $244,000

Director, Customer Success - West

United States

·

Last Posted: Jun 2026

Inactive

$146k - $244k

$146,000 - $244,000

Director, Customer Success - West

Remote

·

Last Posted: Jun 2026

Inactive

$146k - $244k

$146,000 - $244,000

Yext

1 Job Post

$130k - $238k

$129,600 - $237,500

Director, Customer Success - Healthcare

New York City

·

10+ Years Experience

·

Last Posted: May 2026

Inactive

$130k - $238k

$129,600 - $237,500

Kentik

2 Job Posts

$200k - $230k

$200,000 - $230,000

Director, Global Customer Success Service Provider

Remote

·

5+ Years Experience

·

Last Posted: May 2026

Inactive

$200k - $230k

$200,000 - $230,000

Director, Global Customer Success Service Provider

United States

·

5+ Years Experience

·

Last Posted: May 2026

Inactive

$200k - $230k

$200,000 - $230,000

Simpplr

2 Job Posts

$150k - $230k

$150,000 - $230,000

Director, Customer Advocacy

Remote

·

Last Posted: Feb 2026

Inactive

$150k - $230k

$150,000 - $230,000

Director, Customer Advocacy

Redwood City

·

Last Posted: Feb 2026

Inactive

$150k - $230k

$150,000 - $230,000

Udemy

1 Job Post

$182k - $227k

$182,000 - $227,000

Director, Customer Success Operations

San Francisco

·

8+ Years Experience

·

Last Posted: Feb 2026

Inactive

$182k - $227k

$182,000 - $227,000

6sense

1 Job Post

$140k - $214k

$139,763 - $214,303

Director, Customer Success Enablement

Remote

·

2-5 Years Experience

·

Last Posted: Feb 2026

Inactive

$140k - $214k

$139,763 - $214,303

Datadog

2 Job Posts

$155k - $206k

$155,000 - $206,000

Director, Customer Success - LATAM

United States

·

8+ Years Experience

·

Last Posted: Apr 2026

Inactive

$155k - $206k

$155,000 - $206,000

Director, Customer Success - LATAM

Boston

·

8+ Years Experience

·

Last Posted: Apr 2026

Inactive

$155k - $206k

$155,000 - $206,000

Alloy

1 Job Post

$145k - $205k

$145,000 - $205,000

Director, Customer Success

Austin

·

7+ Years Experience

·

Last Posted: Apr 2026

Inactive

$145k - $205k

$145,000 - $205,000

1 - 20 of 59