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Family & Level

Job Title

Principal Customer Success Manager

The median salary range for Principal Customer Success Manager disclosed in public job postings is $131k - $210k as of Jul 2026, based on 75 job postings from 28 companies.

Salary Range

Low

$130,900

23%

Mid

$170,352

23%

High

$209,804

Small Sample Size

13 Data Points

Data Points

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Thrive Global

4 Job Posts

$136k - $500k

$136,000 - $500,000

Zendesk

6 Job Posts

$185k - $277k

$185,000 - $277,000

Microsoft

12 Job Posts

$131k - $252k

$130,900 - $251,900

PixelFactory.ai

2 Job Posts

$150k - $230k

$150,000 - $230,000

Salesforce

2 Job Posts

$150k - $227k

$150,100 - $227,000

SecZetta

1 Job Post

$125k - $210k

$124,500 - $209,804

SailPoint

1 Job Post

$125k - $210k

$124,500 - $209,804

Expel

1 Job Post

$135k - $195k

$134,700 - $195,300

Couchbase

2 Job Posts

$145k - $163k

$145,286 - $162,771

OneTrust

1 Job Post

$128k - $140k

$127,500 - $140,000

OwnBackup

1 Job Post

$106k - $133k

$106,400 - $133,000

Conductor

1 Job Post

$100k - $130k

$100,000 - $130,000

Tipalti

8 Job Posts

$96k - $106k

$95,797 - $106,442

Veracode

1 Job Post

N/A

The Wild

1 Job Post

N/A

Kount

1 Job Post

N/A

Forter

2 Job Posts

N/A

1 - 17 of 28

Location

Company Stage

Age of Data

Experience

Industry

Company

Principal Customer Success Manager

Thrive Global

$136k - $500k

$136,000 - $500,000

Zendesk

$185k - $277k

$185,000 - $277,000

Microsoft

$131k - $252k

$130,900 - $251,900

PixelFactory.ai

$150k - $230k

$150,000 - $230,000

Salesforce

$150k - $227k

$150,100 - $227,000

SecZetta

$125k - $210k

$124,500 - $209,804

SailPoint

$125k - $210k

$124,500 - $209,804

Expel

$135k - $195k

$134,700 - $195,300

Couchbase

$145k - $163k

$145,286 - $162,771

OneTrust

$128k - $140k

$127,500 - $140,000

OwnBackup

$106k - $133k

$106,400 - $133,000

Conductor

$100k - $130k

$100,000 - $130,000

Tipalti

$96k - $106k

$95,797 - $106,442