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Datasets
Customer Success
IC3 - Proficient
Salary Range
Low
$90,000
12%
Mid
$102,500
12%
High
$115,000
Data Points
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Customer Success Manager
Remote
·Last Posted: May 2024
$68k - $196k
$68,000 - $195,500
Professional Services Manager
United States
·5+ Years Experience
·Last Posted: Jul 2024
$167k - $195k
$167,000 - $195,000
Customer Success Manager - Commercial Content
Boston
·Last Posted: Aug 2024
$75k - $195k
$75,000 - $195,000
Customer Success Manager
Shanghai
N/A
N/A
Implementation Specialist
San Francisco
·5+ Years Experience
·Last Posted: Jun 2024
$126k - $189k
$126,360 - $189,000
Customer Success Manager APAC (Remote, Singapore)
Remote
·2+ Years Experience
·Last Posted: Jul 2024
$186k
$186,000
Customer Success Manager PST (Remote, USA)
Remote
·5+ Years Experience
·Last Posted: Jun 2024
$150k - $180k
$150,000 - $180,000
Dedicated Advisor
San Diego
·4-6 Years Experience
·Last Posted: Nov 2023
$105k - $183k
$105,000 - $183,000
Dedicated Advisor
San Mateo
·4-6 Years Experience
·Last Posted: Nov 2023
$105k - $183k
$105,000 - $183,000
Dedicated Advisor
Remote
·4-6 Years Experience
·Last Posted: Nov 2023
$105k - $183k
$105,000 - $183,000
Dedicated Advisor
San Diego
·4-6 Years Experience
·Last Posted: Nov 2023
$105k - $183k
$105,000 - $183,000
Dedicated Advisor
San Mateo
·4-6 Years Experience
·Last Posted: Nov 2023
$105k - $183k
$105,000 - $183,000
Dedicated Advisor
Remote
·4-6 Years Experience
·Last Posted: Nov 2023
$105k - $183k
$105,000 - $183,000
Customer Success Manager
Remote
·Last Posted: Oct 2023
$150k - $180k
$150,000 - $180,000
Customer Success Manager
Richmond
·Last Posted: Jun 2024
$150k - $180k
$150,000 - $180,000
Customer Success Manager, Emerging Enterprise - East
New York City
·3+ Years Experience
·Last Posted: Jun 2024
$120k - $180k
$120,000 - $180,000
Customer Success Manager, Emerging Enterprise - East (Scale / 1:Many)
New York City
·3+ Years Experience
·Last Posted: Aug 2024
$120k - $180k
$120,000 - $180,000
Customer Success Manager, Emerging Enterprise - West
San Francisco
·3+ Years Experience
·Last Posted: Apr 2024
$120k - $180k
$120,000 - $180,000
Customer Success Manager
Paris
N/A
N/A
Customer Success Manager, Emerging Enterprise - East (Scale / 1:Many)
New York City
·3+ Years Experience
·Last Posted: Aug 2024
$120k - $180k
$120,000 - $180,000
Customer Success Manager, Emerging Enterprise - East
New York City
·3+ Years Experience
·Last Posted: Jun 2024
$120k - $180k
$120,000 - $180,000
Customer Success Manager, Emerging Enterprise - West
San Francisco
·3+ Years Experience
·Last Posted: Apr 2024
$120k - $180k
$120,000 - $180,000
Customer Success Manager
Paris
N/A
N/A
Customer Success Manager
San Francisco
·2+ Years Experience
·Last Posted: Aug 2024
$110k - $180k
$110,000 - $180,000
Customer Success Manager
Republic of Singapore
·2+ Years Experience
$110k - $180k
$110,000 - $180,000
Customer Success Manager, Named
Boston
·5+ Years Experience
·Last Posted: Dec 2023
$132k - $179k
$132,345 - $179,055
Customer Success Manager, Named (Northeast)
Remote
·5+ Years Experience
·Last Posted: Dec 2023
$132k - $179k
$132,345 - $179,055
Customer Success Manager, Named (Northeast)
United States
·5+ Years Experience
·Last Posted: Dec 2023
$132k - $179k
$132,345 - $179,055
Customer Success Manager - Named
San Francisco
·5+ Years Experience
·Last Posted: Oct 2023
$132k - $179k
$132,345 - $179,055
Customer Success Manager - Named
Boston
·5+ Years Experience
·Last Posted: Oct 2023
$132k - $179k
$132,345 - $179,055
Customer Success Manager
Boston
·5+ Years Experience
·Last Posted: Mar 2024
$132k - $179k
$132,345 - $179,055
Customer Success Manager - Mid Market
Boston
·3+ Years Experience
·Last Posted: Oct 2023
$110k - $149k
$110,330 - $149,270
Customer Success Manager - Mid Market
San Francisco
·3+ Years Experience
·Last Posted: Oct 2023
$110k - $149k
$110,330 - $149,270
Customer Success Manager - Digital
San Francisco
·2+ Years Experience
·Last Posted: Oct 2023
$110k - $149k
$110,330 - $149,270
Customer Success Manager - Digital
Boston
·2+ Years Experience
·Last Posted: Oct 2023
$110k - $149k
$110,330 - $149,270
Customer Success Manager, Named
San Francisco
·5+ Years Experience
·Last Posted: Jul 2024
$110k - $149k
$110,330 - $149,000
Customer Success Manager
Remote
·5+ Years Experience
·Last Posted: Feb 2024
$120k - $175k
$120,000 - $175,000
Customer Success Manager
New York City
·5+ Years Experience
·Last Posted: Feb 2024
$120k - $175k
$120,000 - $175,000
CSM, Global Accounts
New York City
·Last Posted: Nov 2023
$128k - $192k
$128,000 - $192,000
CSM, Global Accounts
Remote
·Last Posted: Nov 2023
$115k - $192k
$115,000 - $192,000
Enterprise CSM - Central or East
New York City
·Last Posted: Nov 2023
$125k - $177k
$125,350 - $177,100
Enterprise CSM - Central or East
Remote
·Last Posted: Nov 2023
$91k - $177k
$90,950 - $177,100
CSM, Global Accounts
Albany
·Last Posted: Nov 2023
$115k - $173k
$115,000 - $173,000
CSM, Global Accounts
Buffalo
·Last Posted: Nov 2023
$115k - $173k
$115,000 - $173,000
CSM, Global Accounts
Rochester
·Last Posted: Nov 2023
$115k - $173k
$115,000 - $173,000
CSM, Global Accounts
Syracuse
·Last Posted: Nov 2023
$115k - $173k
$115,000 - $173,000
Customer Success Manager - Enterprise Accounts
Remote
·Last Posted: Mar 2024
$91k - $152k
$91,000 - $152,000
Enterprise CSM - Central or East
New York
·Last Posted: Nov 2023
$91k - $136k
$90,950 - $136,450
Enterprise CSM - Central or East
Buffalo
·Last Posted: Nov 2023
$91k - $136k
$90,950 - $136,450
Enterprise CSM - Central or East
Rochester
·Last Posted: Nov 2023
$91k - $136k
$90,950 - $136,450
Enterprise CSM - Central or East
Syracuse
·Last Posted: Nov 2023
$91k - $136k
$90,950 - $136,450
Enterprise CSM - Central or East
Albany
·Last Posted: Nov 2023
$91k - $136k
$90,950 - $136,450
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 37 Data Points | $60,000 | $67,000 | $74,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 215 Data Points | $63,662 | $71,831 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 757 Data Points | $90,000 | $102,500 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 386 Data Points | $101,225 | $119,488 | $137,750 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Large 51 Data Points | $116,100 | $133,050 | $150,000 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 23 Data Points | $133,835 | $148,792 | $163,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 57 Data Points | $100,000 | $119,000 | $138,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Very Large 107 Data Points | $123,700 | $143,931 | $164,163 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 181 Data Points | $150,000 | $175,000 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 18 Data Points | $175,000 | $215,000 | $255,000 |
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