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Datasets
Customer Success
M5 - Director
Salary Range
Low
$154,500
12%
Mid
$176,250
12%
High
$198,000
Data Points
Sort By
Director, Scaled Customer Success
San Francisco
·5-10 Years Experience
·Last Posted: Feb 2024
$260k - $390k
$260,000 - $390,000
Director, Global Customer First Enablement
United States
·Last Posted: Jun 2024
$174k - $262k
$174,000 - $262,000
Director of Customer Success ANZ
Sydney
N/A
N/A
Customer Success Director
Remote
·10+ Years Experience
·Last Posted: Apr 2024
$182k - $321k
$182,385 - $320,782
Senior Director, Customer Success
United States
·10+ Years Experience
·Last Posted: Aug 2024
$155k - $305k
$155,150 - $304,550
Senior Director, Customer Success
United States
·10+ Years Experience
·Last Posted: Aug 2024
$155k - $305k
$155,150 - $304,550
Senior Director, Customer Success
United States
·Last Posted: Dec 2023
$213k - $300k
$213,000 - $300,000
Director of Implementation Management
Remote
·Last Posted: Jun 2024
$132k - $297k
$132,000 - $297,000
Director, Customer Success - Enterprise
Remote
·10+ Years Experience
·Last Posted: Mar 2024
$187k - $293k
$187,328 - $292,700
Director, Customer Success
United States
·15+ Years Experience
·Last Posted: May 2024
$200k - $320k
$200,000 - $320,000
Director, Customer Success Operations
United States
·10+ Years Experience
$230k - $288k
$229,500 - $288,000
Director, Customer Onboarding & Implementation
United States
·10+ Years Experience
$200k - $250k
$200,000 - $250,000
Director, Customer Success - Enterprise (Remote)
United States
·10+ Years Experience
$231k - $285k
$230,900 - $285,200
Director, Customer Success Digital
Remote
·10+ Years Experience
·Last Posted: Nov 2024
$231k - $285k
$230,900 - $285,180
Director of Customer Success
Remote
·Last Posted: Aug 2024
$194k - $283k
$194,000 - $282,500
Director of Customer Success Strategy & Operations - New York
New York City
·5+ Years Experience
·Last Posted: Mar 2024
$215k - $323k
$215,000 - $323,000
Director, Customer Success
New York City
·6+ Years Experience
·Last Posted: Feb 2024
$187k - $280k
$187,000 - $280,000
Director, Customer Advocacy
Remote
·5-7 Years Experience
·Last Posted: Mar 2024
$185k - $278k
$185,000 - $278,000
Director of Customer Success Strategy & Operations - New York
New York City
·5+ Years Experience
·Last Posted: Mar 2024
$215k - $323k
$215,000 - $323,000
Director, Customer Success
New York City
·6+ Years Experience
·Last Posted: Feb 2024
$187k - $280k
$187,000 - $280,000
Director, Customer Advocacy
Remote
·5-7 Years Experience
·Last Posted: Mar 2024
$185k - $278k
$185,000 - $278,000
Director, Customer Success Management
Republic of India
·5+ Years Experience
·Last Posted: Sep 2024
$184k - $266k
$183,600 - $266,300
Director Customer Success Management, Americas East
Remote
·Last Posted: Nov 2024
$220k - $300k
$220,000 - $300,000
Director, Customer Success, US
United States
·Last Posted: Mar 2024
$176k - $264k
$176,000 - $264,000
Director, Customer Success, US
Remote
·Last Posted: Mar 2024
$176k - $264k
$176,000 - $264,000
Director, Customer Success, US
San Francisco
·Last Posted: Mar 2024
$176k - $264k
$176,000 - $264,000
Director, Service Delivery
Remote
·Last Posted: Nov 2024
$223k - $256k
$222,500 - $255,900
Head of Services
Remote
·10+ Years Experience
·Last Posted: Mar 2024
$240k - $250k
$240,000 - $250,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 36 Data Points | $65,000 | $72,300 | $79,600 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 195 Data Points | $63,662 | $71,831 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 666 Data Points | $86,800 | $100,900 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 337 Data Points | $105,000 | $121,750 | $138,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 50 Data Points | $114,165 | $130,583 | $147,000 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Medium 29 Data Points | $130,000 | $150,498 | $170,995 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 61 Data Points | $102,400 | $120,700 | $139,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 83 Data Points | $130,000 | $147,500 | $165,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 162 Data Points | $154,500 | $176,250 | $198,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 19 Data Points | $165,000 | $207,500 | $250,000 |
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