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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$47,000
9%
Mid
$51,500
9%
High
$56,000
Data Points
Sort By
Technical Support Representative (Mexico)
Mexico
$700k
$700,000
Technical Support Representative
United States
·5+ Years Experience
·Last Posted: May 2024
$50k - $60k
$50,000 - $60,000
Customer Service Associate – Pune, India
Pune
·Last Posted: Jan 2024
$420k
$420,000
Virtual Customer Support Associate - Maharashtra, India
Remote
·Last Posted: Jan 2024
$331k
$330,800
Tier 1 Customer Support
Colorado
·Last Posted: Jul 2024
$57k - $95k
$56,800 - $94,700
Associate, Trust & Safety
Remote
·Last Posted: Oct 2024
$75k - $93k
$75,000 - $93,000
Associate, Trust & Safety
Remote
·Last Posted: Nov 2024
$75k - $93k
$75,000 - $93,000
VIP Services Representative
Remote
·1+ Years Experience
·Last Posted: Apr 2024
$61k - $91k
$60,800 - $91,200
VIP Services Representative
Remote
·1+ Years Experience
·Last Posted: Mar 2024
$61k - $91k
$60,800 - $91,200
CX Administrative Assistant
Denver
·1-3 Years Experience
·Last Posted: Aug 2024
$70k - $84k
$70,000 - $84,000
Customer Support Representative - Resware
United States
·Last Posted: Oct 2024
$60k - $80k
$60,000 - $80,000
Customer Support Representative
United States
·Last Posted: Sep 2024
$61k - $77k
$60,700 - $77,000
Associate, Customer Experience & Support
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$67k - $80k
$67,000 - $80,000
Associate, Customer & Product Support
Remote
·1-2 Years Experience
·Last Posted: Oct 2024
$65k - $70k
$65,000 - $70,000
Support Associate
New Jersey
·1+ Years Experience
·Last Posted: Aug 2024
$65k - $75k
$65,000 - $75,000
Associate, Inbound Operations
Remote
·1-2 Years Experience
·Last Posted: May 2024
$60k - $75k
$60,000 - $75,000
CSA (MA-FY25-Q1)
United States
·Last Posted: Sep 2024
$70k - $74k
$70,000 - $74,000
Client Solutions Associate (Melbourne - Feb 2025)
Melbourne
N/A
N/A
Technical Support Representative (Remote)
United States
·1-2 Years Experience
·Last Posted: Jun 2024
$60k - $74k
$59,500 - $73,500
Client Services Representative
Remote
·1+ Years Experience
·Last Posted: Apr 2024
$66k - $73k
$66,000 - $73,000
Technical Support Specialist - Tier I
Remote
·1+ Years Experience
·Last Posted: Jan 2024
$60k - $72k
$60,000 - $72,000
Client Support Associate
Remote
·Last Posted: Aug 2024
$70k
$70,000
Customer Support Associate
Seattle
·1-2 Years Experience
·Last Posted: Jan 2024
$50k - $70k
$50,000 - $70,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 130 Data Points | $47,000 | $51,500 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 316 Data Points | $56,000 | $63,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 68 Data Points | $65,000 | $73,810 | $82,620 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 69 Data Points | $78,285 | $94,143 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 33 Data Points | $110,000 | $122,818 | $135,635 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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