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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$56,000
11%
Mid
$63,000
11%
High
$70,000
Data Points
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Technical Service Coordinator - 14 month contract
Mississauga
·Last Posted: Nov 2023
$800k
$800,000
Technical Support Representative (Mexico)
Mexico
·2+ Years Experience
·Last Posted: Nov 2024
$700k
$700,000
Associate Technical Support Engineer (Ireland)
Remote
·2+ Years Experience
$625k
$624,513
Associate Technical Support Engineer
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$625k
$624,513
Associate Technical Support Engineer
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$625k
$624,513
Associate Technical Support Engineer (Australia)
Remote
·2+ Years Experience
·Last Posted: May 2024
$625k
$624,513
Associate Technical Support Engineer
Remote
·2+ Years Experience
·Last Posted: Mar 2024
$625k
$624,513
Associate Technical Support Engineer
Remote
·2+ Years Experience
·Last Posted: Oct 2024
$625k
$624,513
Technical Support Associate - Ireland
Remote
·2+ Years Experience
·Last Posted: Nov 2023
$625k
$624,513
Player Support Specialist (Associate/Middle)
Hanoi
·2+ Years Experience
$500k
$500,000
CRM Operator
Hanoi
·3+ Years Experience
·Last Posted: Jul 2024
$500k
$500,000
CRM Operator (Remote/Hybrid)
Hanoi
·3+ Years Experience
·Last Posted: Dec 2023
$500k
$500,000
Customer Support Specialist - Phone Colombia
Remote
·Last Posted: Mar 2024
$200k
$200,000
SupportOps Engineer
San Francisco
·2+ Years Experience
·Last Posted: Dec 2023
$139k - $208k
$138,900 - $208,300
SupportOps Engineer
Remote
·2+ Years Experience
·Last Posted: Dec 2023
$139k - $208k
$138,900 - $208,300
SupportOps Engineer
Colorado
·2+ Years Experience
·Last Posted: Dec 2023
$111k - $167k
$111,100 - $166,700
Customer Support Specialist
Louisville
·5+ Years Experience
·Last Posted: Oct 2024
$66k - $87k
$65,600 - $86,920
Field Support Representative (NYC)
United States
·3+ Years Experience
·Last Posted: Aug 2024
$130k - $150k
$130,000 - $150,000
Field Support Representative (Remote - EMEA)
Frankfurt am Main
·3+ Years Experience
N/A
N/A
Field Support Representative (Remote - EMEA)
Republic of Poland
·3+ Years Experience
N/A
N/A
Customer Support Analyst (Financial Application)
Pleasanton
$96k - $144k
$96,100 - $144,200
Customer Support Analyst- Compensation
Pune
N/A
N/A
Customer Support Analyst (Financial Application)
Pune
N/A
N/A
Customer Support Analyst (Financial Application)
United States
N/A
N/A
Customer Support Analyst - German Speaking
Ireland
N/A
N/A
Customer Support Analyst- Benefits
Pune
N/A
N/A
Customer Care Analyst
Pune
·3+ Years Experience
N/A
N/A
Application Support Analyst - Spend
Pune
N/A
N/A
End User Support Specialist
New York City
·1-2 Years Experience
·Last Posted: Jun 2024
$80k - $135k
$80,000 - $135,000
Analyst II, Customer Servicing
Remote
·2-4 Years Experience
·Last Posted: Jul 2024
$105k - $132k
$105,300 - $131,600
Analyst II, Customer Servicing
Remote
·2-4 Years Experience
·Last Posted: Jul 2024
$105k - $132k
$105,300 - $131,600
End-User Support Specialist
San Francisco
·Last Posted: Jul 2024
$70k - $130k
$70,000 - $130,000
Customer Experience Specialist
New York City
·2+ Years Experience
·Last Posted: Nov 2024
$100k - $125k
$100,000 - $125,000
Client Solutions Manager, Mid-Market
New York City
·2+ Years Experience
·Last Posted: Jan 2024
$60k - $124k
$59,850 - $123,500
Customer Experience Associate (SF/NYC/Remote)
San Francisco
·2+ Years Experience
·Last Posted: Jan 2024
$80k - $120k
$80,000 - $120,000
Customer Support Associate
Remote
·2+ Years Experience
·Last Posted: Aug 2024
$134k - $142k
$134,000 - $142,000
Customer Support Specialist
Remote
·2+ Years Experience
·Last Posted: Apr 2024
$67k - $93k
$67,000 - $93,000
Technical Support
New York
·Last Posted: Aug 2024
$80k - $115k
$80,000 - $115,000
Technical Support
San Francisco
$80k - $115k
$80,000 - $115,000
Technical Support Specialist
Remote
·3+ Years Experience
·Last Posted: Aug 2024
$73k - $107k
$72,500 - $107,000
Product Support Specialist
Miami
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Austin
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Seattle
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Canada
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
United States
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Product Support Specialist
Remote
·3-5 Years Experience
·Last Posted: Jul 2024
$95k - $105k
$95,000 - $105,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 130 Data Points | $47,000 | $51,500 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 316 Data Points | $56,000 | $63,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 68 Data Points | $65,000 | $73,810 | $82,620 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 69 Data Points | $78,285 | $94,143 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 33 Data Points | $110,000 | $122,818 | $135,635 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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