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Datasets
Customer Support
IC2 - Developing
Salary Range
Low
$56,000
11%
Mid
$63,000
11%
High
$70,000
Data Points
Sort By
Customer Support Technical Representative - Extended Services
Remote
$77k - $104k
$77,000 - $104,000
Customer Support Technical Representative - Core
Remote
·Last Posted: Nov 2024
$77k - $104k
$77,000 - $104,000
Technical Support Representative, APAC (Remote)
Commonwealth of Australia
·2+ Years Experience
$91k - $113k
$91,400 - $112,900
Technical Support Representative (Remote)
United States
·2+ Years Experience
·Last Posted: Sep 2024
$72k - $89k
$72,250 - $89,250
Technical Support Representative, Spain (Remote)
Kingdom of Spain
·2+ Years Experience
N/A
N/A
Collections Specialist
Atlanta
·3+ Years Experience
·Last Posted: Mar 2024
$67k - $101k
$67,350 - $101,025
Client Solutions - Associate
New York City
·2+ Years Experience
·Last Posted: Mar 2024
$80k - $100k
$80,000 - $100,000
Client Operations Support - Analyst/Associate
New York City
·1+ Years Experience
·Last Posted: Jun 2024
$70k - $100k
$70,000 - $100,000
Global Platform Support - Analyst
New York City
·2+ Years Experience
·Last Posted: Apr 2024
$60k - $100k
$60,000 - $100,000
Service Specialist
New York
·3+ Years Experience
·Last Posted: Feb 2024
$70k - $105k
$69,900 - $104,900
H2 Service Specialist
Memphis
·3+ Years Experience
·Last Posted: Dec 2023
$63k - $94k
$62,700 - $94,050
Customer Experience Representative
San Francisco
·3+ Years Experience
·Last Posted: Jul 2024
$81k - $99k
$81,000 - $99,000
Customer Service and Sales Support Representative
San Jose
·3+ Years Experience
·Last Posted: Jan 2024
$84k - $121k
$84,000 - $121,000
Customer Service Contact Center Representative
San Jose
·3+ Years Experience
·Last Posted: Nov 2024
$60k - $75k
$60,000 - $75,000
Client Software Support Analyst - Symmetry
Scottsdale
·2-4 Years Experience
·Last Posted: Nov 2024
$79k - $97k
$79,000 - $97,000
Technical Support Specialist
Remote
·Last Posted: Nov 2024
$62k - $96k
$62,000 - $95,500
Technical Support Specialist
Remote
·Last Posted: Jul 2024
$62k - $96k
$62,000 - $95,500
Technical Support Specialist, EMEA
London
N/A
N/A
Customer Support Specialist II (West Coast hours once live)
United States
·4+ Years Experience
·Last Posted: Aug 2024
$75k - $95k
$75,000 - $95,000
Support Specialist
New York
·2-3 Years Experience
·Last Posted: Feb 2024
$60k - $95k
$60,000 - $95,000
Descartes Application Support Specialist
Durham
·2+ Years Experience
·Last Posted: Nov 2024
$115k
$115,003
EDI Support Specialist
Spokane
·Last Posted: Dec 2023
$50k - $95k
$49,920 - $95,000
EDI Support Specialist
Remote
·Last Posted: Dec 2023
$50k - $95k
$49,920 - $95,000
EDI Support Specialist
United States
·Last Posted: Dec 2023
$50k - $95k
$49,920 - $95,000
Collections Specialist
New York City
·2+ Years Experience
·Last Posted: Sep 2024
$56k - $95k
$56,480 - $94,710
Frontline Support Engineer (US East)
Boston
·1-2 Years Experience
·Last Posted: Nov 2024
$70k - $92k
$70,000 - $92,000
Customer Support Specialist
United States
·3-4 Years Experience
·Last Posted: Nov 2024
$64k - $92k
$63,854 - $92,400
Customer Support Specialist
United States
·3-4 Years Experience
·Last Posted: Nov 2023
$63k - $92k
$63,000 - $92,000
Customer Support Specialist
Carlsbad
·3-4 Years Experience
·Last Posted: Nov 2023
$63k - $92k
$63,000 - $92,000
Customer Support Specialist
South San Francisco
·3-4 Years Experience
·Last Posted: Nov 2023
$63k - $92k
$63,000 - $92,000
Customer Support Specialist
United States
·3-4 Years Experience
·Last Posted: Nov 2023
$63k - $92k
$63,000 - $92,000
Customer Support Specialist
San Francisco
·3-4 Years Experience
·Last Posted: Nov 2023
$63k - $92k
$63,000 - $92,000
Microsoft Development Team Technical Support Specialist
Remote
·Last Posted: Jul 2024
$90k
$90,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 130 Data Points | $47,000 | $51,500 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 316 Data Points | $56,000 | $63,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 68 Data Points | $65,000 | $73,810 | $82,620 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 69 Data Points | $78,285 | $94,143 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 33 Data Points | $110,000 | $122,818 | $135,635 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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