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Datasets
Customer Support
IC3 - Proficient
Salary Range
Low
$67,813
9%
Mid
$74,406
9%
High
$81,000
Data Points
Sort By
Customer Support & Operations System Engineer
United States
·5+ Years Experience
·Last Posted: Apr 2025
$128k - $150k
$128,000 - $150,000
Customer Support Representative III
United States
·3+ Years Experience
·Last Posted: Dec 2024
$45k - $57k
$45,320 - $56,650
Senior Support Representative (EST)
Remote
·5-8 Years Experience
·Last Posted: Dec 2024
$70k - $93k
$70,000 - $93,000
Senior Support Representative
Remote
·5-7 Years Experience
·Last Posted: May 2024
$70k - $93k
$70,000 - $93,000
Premier Support Analyst
New York City
·3+ Years Experience
·Last Posted: Apr 2025
$73k - $91k
$73,100 - $91,300
Technical Services Care Manager
Connecticut
·3+ Years Experience
·Last Posted: Jan 2025
$70k - $90k
$70,000 - $90,000
Senior Technical Support Specialist (Remote - US)
United States
·4+ Years Experience
·Last Posted: May 2024
$72k - $95k
$72,250 - $95,000
Senior Technical Support Specialist
United States
·4+ Years Experience
·Last Posted: Aug 2024
$65k - $85k
$65,000 - $85,000
Customer Care Manager
Remote
·5+ Years Experience
·Last Posted: Feb 2025
$75k - $85k
$75,000 - $85,000
Customer Care Manager
Remote
·5+ Years Experience
·Last Posted: Feb 2025
$75k - $85k
$75,000 - $85,000
Tier 3 Customer Support Analyst
Minneapolis
·3+ Years Experience
·Last Posted: Feb 2025
$80k - $85k
$80,000 - $85,000
Tier 3 Customer Support Analyst
Remote
·3+ Years Experience
·Last Posted: Feb 2025
$75k - $85k
$75,000 - $85,000
Tier 2 Customer Support Analyst
Minneapolis
·Last Posted: Aug 2024
$65k - $73k
$65,000 - $72,500
Claims Advocate
Nashville
·Last Posted: Apr 2025
$66k - $83k
$66,420 - $83,030
Junior Level 3 Support Analyst
United States
·Last Posted: Apr 2025
$60k - $83k
$60,000 - $83,000
Channel Partners Support (REMOTE)
Remote
·5+ Years Experience
·Last Posted: Jun 2024
$100k - $125k
$100,000 - $125,000
Customer Experience Manager - Solar
Houston
·5+ Years Experience
·Last Posted: Sep 2024
$85k - $95k
$85,000 - $95,000
Customer Care Supervisor
New Orleans
·5+ Years Experience
·Last Posted: May 2024
$65k - $70k
$65,000 - $70,000
Customer Care Supervisor
New Orleans
·5+ Years Experience
·Last Posted: Apr 2025
$60k - $70k
$60,000 - $70,000
Product Support Specialist
San Francisco
·5+ Years Experience
·Last Posted: Apr 2025
$72k - $82k
$72,000 - $82,000
Customer Experience Specialist
Remote
·Last Posted: Jul 2024
$80k
$80,000
Client Support Manager
Remote
·Last Posted: Mar 2025
$65k - $80k
$65,000 - $80,000
Customer Service Supervisor
Remote
·4+ Years Experience
·Last Posted: Nov 2024
$65k - $80k
$65,000 - $80,000
Support Experience Manager
Remote
·Last Posted: Nov 2024
$60k - $80k
$60,000 - $80,000
Support Specialist, Tier 3
San Francisco
·3+ Years Experience
·Last Posted: Jun 2024
$60k - $80k
$60,000 - $80,000
Support Specialist, Tier 3
San Francisco
·3+ Years Experience
·Last Posted: Jan 2025
$60k - $80k
$60,000 - $80,000
Support Specialist, Tier 3
San Francisco
·3+ Years Experience
·Last Posted: Apr 2025
$60k - $80k
$60,000 - $80,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 105 Data Points | $49,750 | $53,000 | $56,250 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 300 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 78 Data Points | $67,813 | $74,406 | $81,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 41 Data Points | $90,000 | $101,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 55 Data Points | $77,536 | $89,124 | $100,711 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 26 Data Points | $108,000 | $124,000 | $140,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 19 Data Points | $158,942 | $179,471 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 6 Data Points | $215,000 | $243,750 | $272,500 |
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