Location
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Customer Support
IC5 - Expert
Salary Range
Low
$97,125
20%
Mid
$121,063
20%
High
$145,000
Data Points
Sort By
Product Support Lead, Payments
San Mateo
·7+ Years Experience
·Last Posted: Sep 2023
$119k - $153k
$119,020 - $152,720
Product Support Lead, Payments
United States
·7+ Years Experience
·Last Posted: Sep 2023
$119k - $153k
$119,020 - $152,720
Senior Product Support (Commercial)
Raleigh
·10+ Years Experience
·Last Posted: Oct 2023
$100k - $145k
$100,000 - $145,000
Senior Product Support (Commercial)
United States
·10+ Years Experience
·Last Posted: Oct 2023
$100k - $145k
$100,000 - $145,000
Senior Product Support
Raleigh
·10+ Years Experience
·Last Posted: Oct 2023
$94k - $145k
$94,250 - $145,000
Senior Product Support
United States
·10+ Years Experience
·Last Posted: Oct 2023
$94k - $145k
$94,250 - $145,000
Technical Support Lead
Remote
·2+ Years Experience
·Last Posted: Apr 2024
$55k - $75k
$55,250 - $74,750
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 142 Data Points | $45,008 | $50,904 | $56,800 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 332 Data Points | $55,000 | $61,850 | $68,700 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 88 Data Points | $69,313 | $78,406 | $87,500 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Large 61 Data Points | $80,000 | $92,500 | $105,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 4 Data Points | $97,125 | $121,063 | $145,000 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 2 Data Points | $77,500 | $85,000 | $92,500 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 79 Data Points | $86,400 | $101,200 | $116,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 37 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 36 Data Points | $150,000 | $170,500 | $191,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Insufficient 5 Data Points | $221,000 | $252,150 | $283,300 |
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