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Datasets
Customer Support
M3 - Manager
Salary Range
Low
$86,500
13%
Mid
$99,250
13%
High
$112,000
Data Points
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Manager, Product Support (Weekend Shift) (United States)
New York City
·Last Posted: Oct 2024
$136k - $238k
$136,000 - $238,000
Manager, XSOAR Technical Support
Plano
·10+ Years Experience
$121k - $196k
$121,100 - $195,900
Mgr, Technical Customer Support
United States
·10+ Years Experience
$121k - $196k
$121,100 - $195,900
Mgr, Technical Customer Support
Plano
·10+ Years Experience
$121k - $196k
$121,100 - $195,900
Manager, XSOAR Technical Support
United States
·10+ Years Experience
$121k - $196k
$121,100 - $195,900
Customer Support and Services Operations Manager
Remote
·5+ Years Experience
·Last Posted: Dec 2024
$140k - $165k
$140,000 - $165,000
Customer Service Team Manager
Remote
·Last Posted: Feb 2024
$126k - $163k
$126,400 - $162,850
Call Center Leader - Benefits Customer Care
Las Vegas
·3+ Years Experience
·Last Posted: Feb 2024
$125k - $147k
$125,000 - $147,000
Manager, Technical Support
New York City
·2+ Years Experience
·Last Posted: May 2024
$116k - $145k
$116,000 - $145,000
Mgr, Global Support
Seattle
·5+ Years Experience
·Last Posted: Mar 2024
$96k - $145k
$96,350 - $144,526
Mgr, Global Support
Seattle
·5+ Years Experience
·Last Posted: Mar 2024
$96k - $145k
$96,350 - $144,526
Billing Support Manager
Remote
·Last Posted: Apr 2024
$108k - $141k
$107,681 - $140,760
Customer Support Manager
Alameda
·3-4 Years Experience
·Last Posted: Jun 2024
$122k - $141k
$122,000 - $140,500
Manager of Technical Support - East Coast
Remote
·2+ Years Experience
·Last Posted: Jan 2024
$130k - $140k
$130,000 - $140,000
Manager, Technical Support
Remote
·5+ Years Experience
·Last Posted: May 2024
$120k - $140k
$120,000 - $140,000
Customer Support Manager
United States
·8+ Years Experience
·Last Posted: Apr 2024
$110k - $140k
$110,000 - $140,000
Customer Experience Operations Manager
Remote
·5+ Years Experience
·Last Posted: May 2024
$130k
$130,000
Customer Support Manager
Remote
·3-5 Years Experience
·Last Posted: Jun 2024
$100k - $130k
$100,000 - $130,000
Manager, Customer/Technical Support
Remote
·3-5 Years Experience
·Last Posted: Feb 2024
$100k - $130k
$100,000 - $130,000
Manager, Customer Care
Remote
·3+ Years Experience
·Last Posted: Sep 2024
$90k - $125k
$90,000 - $125,000
Manager, Customer Support
Remote
·5-8 Years Experience
·Last Posted: Jun 2024
$75k - $126k
$74,970 - $126,000
Supervisor, Technical Support
Remote
·1+ Years Experience
·Last Posted: Jan 2024
$82k - $120k
$81,600 - $120,000
Manager, Field Service Support
Remote
·2+ Years Experience
·Last Posted: Feb 2024
$92k - $123k
$92,183 - $122,910
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 121 Data Points | $47,500 | $51,875 | $56,250 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 297 Data Points | $60,000 | $65,875 | $71,750 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 46 Data Points | $82,000 | $96,000 | $110,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 63 Data Points | $86,500 | $99,250 | $112,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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