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Customer Support
M3 - Manager
Salary Range
Low
$83,750
10%
Mid
$93,125
10%
High
$102,500
Data Points
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Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 55 Data Points | $47,250 | $50,875 | $54,500 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 152 Data Points | $60,000 | $64,750 | $69,500 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Medium 45 Data Points | $70,000 | $76,500 | $83,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Small 21 Data Points | $92,000 | $100,500 | $109,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Small 21 Data Points | $83,750 | $93,125 | $102,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 7 Data Points | $108,000 | $134,000 | $160,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 10 Data Points | $175,000 | $191,750 | $208,500 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Insufficient 3 Data Points | $210,000 | $240,000 | $270,000 |
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