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Datasets
Customer Support
M3 - Manager
Salary Range
Low
$76,972
14%
Mid
$89,197
14%
High
$101,422
Data Points
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CX Quality Assurance Manager
New York City
·3+ Years Experience
·Last Posted: Mar 2025
$95k - $105k
$95,000 - $105,000
Manager, Customer Care (REMOTE)
Remote
·5-7 Years Experience
·Last Posted: Nov 2024
$80k - $105k
$80,000 - $105,000
Customer Support Operations Manager
Los Angeles
·3+ Years Experience
·Last Posted: Jun 2024
$86k - $105k
$85,500 - $104,500
Mgr., Technical Support
Remote
·5+ Years Experience
·Last Posted: Aug 2024
$77k - $101k
$76,972 - $101,422
Manager, Customer Success (East Coast)
United States
·5+ Years Experience
·Last Posted: May 2025
$88k - $100k
$87,500 - $100,000
Manager, Call Center
Remote
·2+ Years Experience
·Last Posted: Jul 2024
$85k - $100k
$85,000 - $100,000
Global Support Supervisor
Columbus
·5+ Years Experience
·Last Posted: Feb 2025
$55k - $100k
$55,200 - $100,000
Manager, Technical Customer Support
Remote
·5+ Years Experience
·Last Posted: Jul 2024
$72k - $98k
$72,250 - $97,750
Manager, Customer Support
San Francisco
·5+ Years Experience
·Last Posted: Feb 2025
$90k - $95k
$90,000 - $95,000
Customer Experience Support Manager
New York City
·3+ Years Experience
·Last Posted: May 2025
$75k - $90k
$75,000 - $90,000
Customer Experience Operations Manager
Remote
·3+ Years Experience
·Last Posted: Nov 2024
$70k - $90k
$70,000 - $90,000
Manager, Member Support
Remote
·3-5 Years Experience
·Last Posted: Jul 2024
$70k - $85k
$70,000 - $85,000
Contact Center Operations Manager
Charlotte
·3-5 Years Experience
·Last Posted: May 2025
$65k - $85k
$65,000 - $85,000
Contact Center Manager
Oregon
·5-10 Years Experience
·Last Posted: Sep 2024
$65k - $80k
$65,000 - $80,000
Service Center Manager
United States
·6+ Years Experience
·Last Posted: Nov 2024
$63k - $83k
$62,940 - $82,617
Supervisor - Contact Center
United States
·6+ Years Experience
·Last Posted: Dec 2024
$63k - $79k
$62,940 - $78,769
Supervisor - Contact Center
United States
·6+ Years Experience
·Last Posted: Dec 2024
$63k - $79k
$62,940 - $78,769
Customer Support and Reporting Manager
Remote
·3+ Years Experience
·Last Posted: Aug 2024
$71k - $78k
$71,000 - $78,000
Customer Support Manager
Georgia
·7+ Years Experience
·Last Posted: Aug 2024
$70k - $75k
$70,000 - $75,000
Customer Care Team Supervisor
Connecticut
·3-5 Years Experience
·Last Posted: Sep 2024
$68k - $75k
$68,000 - $75,000
Customer Support Manager, Resware
Remote
·Last Posted: Oct 2024
$60k - $70k
$60,000 - $70,000
Customer Service Manager
United States
·5+ Years Experience
·Last Posted: Apr 2025
$60k - $70k
$60,000 - $70,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 96 Data Points | $49,750 | $52,375 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 285 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 73 Data Points | $65,650 | $72,825 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 41 Data Points | $90,000 | $101,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 50 Data Points | $76,972 | $89,197 | $101,422 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $109,000 | $129,500 | $150,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 19 Data Points | $158,942 | $179,471 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 6 Data Points | $215,000 | $243,750 | $272,500 |
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