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Datasets
Customer Support
M3 - Manager
Salary Range
Low
$81,500
17%
Mid
$97,750
17%
High
$114,000
Data Points
Sort By
Manager, Field Service Support
Remote
·2+ Years Experience
·Last Posted: Feb 2024
$92k - $123k
$92,183 - $122,910
Customer Support Manager
New York City
·2+ Years Experience
·Last Posted: Jul 2024
$90k - $120k
$90,000 - $120,000
Director - Contact Center & Support Operations
United States
·8+ Years Experience
·Last Posted: Feb 2024
$90k - $120k
$90,000 - $120,000
Manager, Claims Contact Center
Phoenix
·6+ Years Experience
·Last Posted: Dec 2023
$65k - $117k
$65,090 - $117,080
AppleCare Team Manager
Sacramento
·2+ Years Experience
·Last Posted: Jan 2024
$77k - $115k
$76,752 - $115,232
AppleCare Team Manager
United States
·2+ Years Experience
·Last Posted: Jan 2024
$77k - $115k
$76,752 - $115,232
Customer Service Operations Manager
Remote
·4+ Years Experience
·Last Posted: Oct 2024
$125k - $140k
$125,000 - $140,000
Customer Service Operations Supervisor
Remote
·3+ Years Experience
$80k - $90k
$80,000 - $90,000
Manager Application Support, Customer Experience
Remote
·Last Posted: Jul 2024
$100k - $115k
$100,000 - $115,000
Supervisor, Starlink Customer Support - Multiple Shifts
Redmond
·5+ Years Experience
·Last Posted: Dec 2023
$95k - $115k
$95,000 - $115,000
Manager, Rentals Client Support
Remote
·2+ Years Experience
·Last Posted: Apr 2024
$75k - $119k
$74,700 - $119,300
Supervisor, Customer Experience
Remote
·Last Posted: Aug 2024
$69k - $110k
$68,500 - $109,500
Manager, Rentals Client Support
Remote
·2+ Years Experience
·Last Posted: Apr 2024
$75k - $119k
$74,700 - $119,300
Supervisor, Customer Experience
Remote
·Last Posted: Aug 2024
$69k - $110k
$68,500 - $109,500
Manager, Support (Remote)
Canada
·2+ Years Experience
·Last Posted: May 2024
$91k - $114k
$91,200 - $114,000
Customer Support Operations Manager
New York City
·3-6 Years Experience
·Last Posted: Feb 2024
$90k - $110k
$90,000 - $110,000
Manager, Customer Service
Remote
·5-7 Years Experience
·Last Posted: Mar 2024
$76k - $105k
$76,000 - $105,000
Customer Support Operations Manager
Los Angeles
·3+ Years Experience
·Last Posted: Jun 2024
$86k - $105k
$85,500 - $104,500
Manager of Technical Support - Resware
Remote
·Last Posted: Feb 2024
$115k - $135k
$115,000 - $135,000
Customer Support Manager, Resware
Remote
·Last Posted: Oct 2024
$60k - $70k
$60,000 - $70,000
Mgr., Technical Support
Remote
·5+ Years Experience
·Last Posted: Aug 2024
$77k - $101k
$76,972 - $101,422
Manager, Call Center
Remote
·2+ Years Experience
·Last Posted: Jul 2024
$85k - $100k
$85,000 - $100,000
Manager, Customer Support
Washington
·2+ Years Experience
·Last Posted: May 2024
$82k - $100k
$81,500 - $100,000
Manager, Technical Customer Support
Remote
·5+ Years Experience
·Last Posted: Jul 2024
$72k - $98k
$72,250 - $97,750
Manager, Customer Care (REMOTE)
Remote
·5-7 Years Experience
·Last Posted: Nov 2024
$80k - $105k
$80,000 - $105,000
Dispute Resolution Manager
Remote
·3-5 Years Experience
·Last Posted: May 2024
$75k - $90k
$75,000 - $90,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 126 Data Points | $47,500 | $51,750 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 309 Data Points | $56,000 | $63,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 64 Data Points | $69,313 | $77,156 | $85,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 67 Data Points | $81,500 | $97,750 | $114,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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