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Datasets
Customer Support
M4 - Sr. Manager
Salary Range
Low
$110,000
10%
Mid
$122,818
10%
High
$135,635
Data Points
Sort By
Self-Serve Support Manager
Remote
·Last Posted: Feb 2024
$195k - $292k
$195,000 - $292,000
Senior Manager, Customer Support
Remote
·8+ Years Experience
·Last Posted: Jul 2024
$151k - $227k
$151,200 - $226,800
Mgr, Technical Customer Support, US Government
United States
·10+ Years Experience
·Last Posted: Oct 2024
$137k - $221k
$136,500 - $220,750
Escalations Manager
Republic of India
·7+ Years Experience
·Last Posted: Nov 2023
$120k - $202k
$120,300 - $201,500
Escalations Manager
Indianapolis
·7+ Years Experience
·Last Posted: Nov 2023
$120k - $202k
$120,300 - $201,500
Escalations Manager
Bellevue
·7+ Years Experience
·Last Posted: Nov 2023
$120k - $202k
$120,300 - $201,500
Escalations Manager
Bellevue
·7+ Years Experience
·Last Posted: Nov 2023
$120k - $202k
$120,300 - $201,500
Support Escalation Manager
Redmond
·7+ Years Experience
·Last Posted: Nov 2023
$101k - $195k
$101,200 - $194,800
Support Escalation Manager
United States
·7+ Years Experience
·Last Posted: Nov 2023
$101k - $195k
$101,200 - $194,800
Senior Manager, End User Services
United States
·15+ Years Experience
·Last Posted: Sep 2024
$158k - $193k
$158,000 - $193,000
Senior Manager, End User Services
Remote
·15+ Years Experience
·Last Posted: Sep 2024
$140k - $193k
$140,000 - $193,000
Associate Director, Claims Issue Resolution
Remote
·7+ Years Experience
·Last Posted: Apr 2024
$144k - $189k
$144,000 - $189,000
Customer Support Strategy & Operations, Senior Manager
United States
·5+ Years Experience
·Last Posted: Jan 2024
$140k - $189k
$140,000 - $189,000
Customer Support Strategy & Operations, Manager
United States
·5+ Years Experience
·Last Posted: Oct 2024
$114k - $172k
$114,000 - $172,000
Manager, CX Workforce Management
New York City
·6-8 Years Experience
·Last Posted: Oct 2024
$170k
$170,000
Senior Operations Manager - Customer Support
Remote
·10+ Years Experience
·Last Posted: Jun 2024
$125k - $166k
$124,650 - $166,200
Sr Manager, Social Media Customer Support
Santa Monica
·5+ Years Experience
·Last Posted: Nov 2023
$123k - $165k
$123,000 - $165,000
Sr Manager, Social Media Customer Support
United States
·5+ Years Experience
·Last Posted: Nov 2023
$123k - $165k
$123,000 - $165,000
Technical Escalation Manager
Chicago
·10+ Years Experience
·Last Posted: Mar 2024
$138k - $149k
$138,000 - $149,000
Manager, Starlink Customer Support
Hawthorne
·8+ Years Experience
·Last Posted: Jul 2024
$110k - $140k
$110,000 - $140,000
Manager, Customer Support (Starlink)
Redmond
·8+ Years Experience
·Last Posted: Feb 2024
$110k - $140k
$110,000 - $140,000
Senior Manager, Technical Support
Richardson
·Last Posted: Mar 2024
$120k - $136k
$120,328 - $136,270
Senior Customer Support Manager
New York City
·Last Posted: Jul 2024
$110k - $135k
$110,000 - $135,000
Senior Manager of Customer Support
Remote
·Last Posted: Sep 2024
$90k - $135k
$90,000 - $135,000
Senior Manager, Owner & Guest Support
Remote
·8+ Years Experience
·Last Posted: Oct 2024
$108k - $125k
$108,000 - $125,000
Manager, Claims Contact Center - Auto Claims
San Antonio
·6+ Years Experience
·Last Posted: May 2024
$67k - $121k
$67,220 - $121,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 130 Data Points | $47,000 | $51,500 | $56,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 316 Data Points | $56,000 | $63,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 68 Data Points | $65,000 | $73,810 | $82,620 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 49 Data Points | $75,000 | $92,250 | $109,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Insufficient 1 Data Point | $65,000 | $67,500 | $70,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 69 Data Points | $78,285 | $94,143 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 33 Data Points | $110,000 | $122,818 | $135,635 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Medium 26 Data Points | $145,000 | $172,238 | $199,475 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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