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Datasets
Customer Support
M4 - Sr. Manager
Salary Range
Low
$108,000
12%
Mid
$122,750
12%
High
$137,500
Data Points
Sort By
Senior Manager, Customer Support
Remote
·8+ Years Experience
·Last Posted: Jul 2024
$151k - $227k
$151,200 - $226,800
Mgr, Technical Customer Support, US Government
United States
·10+ Years Experience
·Last Posted: Oct 2024
$137k - $221k
$136,500 - $220,750
Senior Manager, End User Services
United States
·15+ Years Experience
·Last Posted: Sep 2024
$158k - $193k
$158,000 - $193,000
Senior Manager, End User Services
Remote
·15+ Years Experience
·Last Posted: Sep 2024
$140k - $193k
$140,000 - $193,000
Sr. Manager, Premium Support
Austin
·7+ Years Experience
·Last Posted: Dec 2024
$160k - $190k
$160,000 - $190,000
Associate Director, Claims Issue Resolution
Remote
·7+ Years Experience
·Last Posted: Apr 2024
$144k - $189k
$144,000 - $189,000
Customer Support Strategy & Operations, Manager
United States
·5+ Years Experience
·Last Posted: Oct 2024
$114k - $172k
$114,000 - $172,000
Manager, CX Workforce Management
New York City
·6-8 Years Experience
·Last Posted: Oct 2024
$170k
$170,000
Senior Operations Manager - Customer Support
Remote
·10+ Years Experience
·Last Posted: Jun 2024
$125k - $166k
$124,650 - $166,200
Senior Manager, Customer Support
United States
·5+ Years Experience
·Last Posted: Feb 2025
$125k - $160k
$125,000 - $160,000
Manager, Starlink Customer Support
Hawthorne
·8+ Years Experience
·Last Posted: Jul 2024
$110k - $140k
$110,000 - $140,000
Senior Customer Support Manager
New York City
·Last Posted: Jul 2024
$110k - $135k
$110,000 - $135,000
Senior Manager of Customer Support
Remote
·Last Posted: Sep 2024
$90k - $135k
$90,000 - $135,000
Senior Manager, Global Support
Phoenix
·8-11 Years Experience
·Last Posted: Dec 2024
$100k - $130k
$100,000 - $130,000
Senior Manager, Owner & Guest Support
Remote
·8+ Years Experience
·Last Posted: Oct 2024
$108k - $125k
$108,000 - $125,000
Senior Manager, Owner & Guest Support
Remote
·8+ Years Experience
·Last Posted: Jan 2025
$108k - $125k
$108,000 - $125,000
Manager, Claims Contact Center - Auto Claims
San Antonio
·6+ Years Experience
·Last Posted: May 2024
$67k - $121k
$67,220 - $121,000
Manager, Customer Support
United States
·3+ Years Experience
·Last Posted: Oct 2024
$96k - $120k
$95,700 - $119,625
Manager II, Frontline Safety Contact Center
Georgia
·3-4 Years Experience
·Last Posted: Aug 2024
$84k - $108k
$83,931 - $108,167
Manager II, Frontline Safety Contact Center
Georgia
·3-4 Years Experience
·Last Posted: Aug 2024
$84k - $108k
$83,931 - $108,167
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 108 Data Points | $49,500 | $53,500 | $57,500 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 301 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 73 Data Points | $68,625 | $75,313 | $82,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 42 Data Points | $90,000 | $101,000 | $112,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $72,625 | $82,500 | $92,375 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 58 Data Points | $78,100 | $91,300 | $104,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 19 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |
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