Genesys provides omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Genesys

Customer Success Director

Exceed is a Conversational Marketing and Sales Platform.

Exceed.ai platform helps marketing and sales teams to drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensures every lead is followed up with, nurtured, and qualified using two-way email and chat conversations. When a lead is qualified and ready to talk to a human the assistant will go ahead and book a meeting directly on your repâ€™s calendar. It also automatically updates your CRM and marketing automation platform with the latest lead status when leads are qualified, change jobs, leave the company, not the right person, or ask to be contacted at a later time. Learn how companies such as Demandbase, SugarCRM, Hearst, Monday.con are exceeding the goals using Exceed.ai at www.exceed.ai

Exceed.ai

CommerceIQ is an omnichannel management platform that helps large brands use machine learning and automation to increase e-commerce sales.

CommerceIQ specializes in Ecommerce Channel Optimization (ECO), the practice of using machine learning, analytics, and automation to optimize the e-commerce channel across the supply chain, marketing, and sales operations to win at the moment of purchase and drive profitable market share growth. CommerceIQ has been adopted by leading consumer brands accounting for more than $6 billion in e-commerce sales and millions in marketing spend, including Avery Products, Georgia-Pacific, Spectrum Brands, and 3 of the top-5 Fast-Moving Consumer Goods Companies in the U.S. These brands rely on CommerceIQ‚Äôs machine-based commerce technology and business processes, which are purpose-built to tune e-commerce algorithms, collaborate and share data-driven insights in real-time in response to changing variables across hundreds of products on leading retail sites. Using CommerceIQ as a single source of truth, customers have driven a 40% increase in incremental sales, a 20% improvement in profitability, and a 32% reduction in out-of-stock rates on Amazon. For more information, please visit CommerceIQ.

CommerceIQ

Customer Success Director, Agency (DSP)

Innovid is the only independent omni-channel advertising and analytics platform built for television.

Innovid is the only independent omni-channel advertising and analytics platform built for television. Innovid empowers advertisers to personalize, deliver and measure the most innovative advertising experiences on any device and media outlet through a single platform.

Innovid

Customer Success Associate Director

HopSkipDrive is a vehicle for hire company focused on shuttling kids to school.

HopSkiDrive is an information technology company that offers safe and dependable transportation solutions for schools and families. The company specializes in the fields of ridesharing for kids, kid transportation, school transportation, and student transportation. HopSkipDrive presently has contracts with more than 400 school districts and operates in 21 significant markets across 12 states. HopSkipDrive CareDrivers have securely transported 2 million riders to more than 16,000 schools while driving more than 20 million miles. It was founded in 2014 and is headquartered in Los Angeles, California.

HopSkipDrive

Regional Director, Customer Success

Zeta offers technology and marketing services to help brands acquire, engage, and retain customers.

Zeta is a Data & Analytics company that uses a People-based Marketing Cloud to help leading brands acquire, grow and retain customers. Founded by David A. Steinberg and John Sculley (former CEO of Apple Computer and Pepsi-Cola) in 2007, Zeta uses big data, advanced analytics and machine learning to power marketing programs for hundreds of Fortune 1000 and Middle Market brands. Zeta was named one of the 50 most promising private companies by Forbes and one of 10 companies on the planet in two Gartner Magic Quadrant reports.  The Company's highly-rated technology platform competes with Oracle, IBM, Salesforce and Adobe. With over 1,000 employees worldwide, the company is headquartered in New York City, with Centers of Excellence in Silicon Valley, Boston, London, and Hyderabad, India, and 12 additional offices around the globe.

Zeta Global

We are an automated experimentation platform that makes A/B testing obsolete.

OfferFit‚Äôs Automated Experimentation Platform is the fastest, most scalable way to accelerate testing and learning. Automatically discover the right message, creative, incentive, channel, and timing for every customer to unlock the full value of your customer data.

OfferFit

Customer Success Director (Individual Contributor)

Health Gorilla is the largest clinical data repository in the US, providing permitted access to longitudinal health data.

Health Gorilla is a Health Information Network, providing permitted access to aggregated clinical, diagnostics, SDOH patient-centric data to digital health companies, healthcare providers, labs, payers, and government to improve clinical outcomes, increase operational efficiency and provide equity in access to care. Our commitment is to promote clinical interoperability while ensuring consumer privacy by adhering to the Cures Act and Trusted Exchange Framework Common Agreement (TEFCA).

Health Gorilla

Boomerang Commerce platform empowers profitable growth through data driven merchandising decisions.

Boomerang Commerce enables omni-channel retailers to maximize revenue and margin growth while remaining competitive. Our SaaS based software rapidly analyzes, tests and deploys smart pricing strategies at scale for millions of products including private label. Led by veterans from Amazon, Adobe and McKinsey, Boomerang uses advanced machine learning and real-time data analytics to drive strategic pricing decisions.    Top 100 omni-channel retailers such as Staples, OfficeDepot and web-only retailers such as Groupon Goods are using Boomerang today and realize $40M in incremental revenue and $9M in incremental margins for every $1B in revenue they run through our platform.  Boomerang is named a Gartner Cool Vendor for Digital Commerce 2015 and one of the Top 50 Big Data companies in the world.

Location

Company Stage

Age of Data

Experience

Industry

Company

Customer Success Director

Genesys

$120k - $224k

$120,400 - $223,600

Exceed.ai

$120k - $224k

$120,400 - $223,600

CommerceIQ

$155k - $214k

$155,000 - $214,000

Innovid

$130k - $165k

$130,000 - $165,000

HopSkipDrive

$150k

$150,000

Zeta Global

$65k

$65,000

OfferFit

N/A

N/A

Health Gorilla

N/A

N/A

Boomerang Commerce

N/A

N/A