Genesys provides omnichannel customer experience (CX) and contact center solutions in the cloud and on-premises.

Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service SM our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

Genesys

Senior Director, Customer Success

Exceed is a Conversational Marketing and Sales Platform.

Exceed.ai platform helps marketing and sales teams to drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensures every lead is followed up with, nurtured, and qualified using two-way email and chat conversations. When a lead is qualified and ready to talk to a human the assistant will go ahead and book a meeting directly on your repâ€™s calendar. It also automatically updates your CRM and marketing automation platform with the latest lead status when leads are qualified, change jobs, leave the company, not the right person, or ask to be contacted at a later time. Learn how companies such as Demandbase, SugarCRM, Hearst, Monday.con are exceeding the goals using Exceed.ai at www.exceed.ai

Exceed.ai

DigitalOcean provides a cloud platform to deploy, manage, and scale applications of any size.

DigitalOcean is a cloud computing platform that deploys, manages, and scales applications of any size. Its infrastructure and platform-as-a-service solutions provide a no DevOps required experience, allowing developers to focus their energy on creating innovative software. By combining the power of simplicity, love for the developer community, an obsession for customer service, and the advantages of open source, DigitalOcean brings software development within the technical and economic reach of anyone around the world. DigitialOcean was formed in 2012 and is headquartered in New York, New York.

DigitalOcean

PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle.

PagerDuty is an operations performance platform delivering visibility and actionable intelligence across the entire incident lifecycle.  Their SaaS-based solution empowers over 10,000 small, mid-size, and enterprise global customers such as Comcast, eHarmony, Slack, and Lululemon with the insight to intelligently respond to critical disruptions for exceptional customer experience. PagerDuty was founded to deliver a new and innovative approach to increase business response and efficiency. When brand reputation depends on customer satisfaction, PagerDuty arms businesses with the insight to proactively manage incidents and events that may impact customers across their IT environment.

PagerDuty

Senior Director, Enterprise Customer Success

Vivian Health is empowering healthcare professionals find their perfect job, faster and easier than ever before.

Vivian Health helps nurses find relevant short-term travel jobs and research the best cities to work in. The company works with staffing agencies in the country to help them find qualified and talented travel nurse candidates.

Vivian Health

Senior Director of Customer Success

Chainguard enables developers to ship secure software by default.

Chainguard provides supporting open-source to make the software supply chains secure by default. The company was founded by Dan Lorenc and Kim Lewandowski in 2021 and is headquartered in Kirkland, Washington, United States,

Chainguard

Jasper is an AI content platform that allows individuals and teams to use AI to scale their content strategies.

Jasper is an AI content platform that allows individuals and teams to leverage AI to scale their content strategies. With Jasper, anyone from individual freelancers to creators at enterprise companies can break through writer's block, repackage what they've written, create original images, and adapt their content to different formats and languages. Jasper has been recognized as "one of America's fastest-growing private companies" by Inc. 5000.

Jasper

Director of Enterprise Customer Success

WP Engine is a managed WordPress hosting platform.

WP Engine, the WordPress technology company, provides the most relied upon and trusted brands and developer-centric WordPress products for companies and agencies of all sizes, including managed WordPress hosting, enterprise WordPress, headless WordPress, Flywheel, Local and Genesis. WP Engine's tech innovation and award-winning WordPress experts help to power more than 1.5 million sites across 150 countries.

WP Engine

Sr Director, Customer Success

Flywheel is a WordPress hosting and management platform.

Flywheel helps creatives do their best work through a series of well-designed products and resources, including its namesake product, a delightful WordPress hosting platform, and Local by Flywheel, a fuss-free local development application. The company is laser-focused on crafting sleek and simple tools that allow users to quickly build, launch, and manage any and all of their WordPress sites. From small agencies to giant clients, Flywheel products have helped over 100,000 people scale their business on the WordPress platform.

Flywheel

Aisera provides AI-driven service solution that automates operations and support for IT, human resources, sales, and customer service.

AISERA is an information technology company that offers solutions for IT, HR, customer service, facilities, and cloud operations of companies, businesses, and organizations. It specializes in artificial intelligence, NLP, and NLU. The company was founded in 2017 and headquartered in Palo Alto, California.

Aisera

Customer Success Leader

TransfrVR founded on the belief that learning is about enhancing the human experience.

TRANSFR VR‚Äôs core technology is a dialogue system between the trainee and our virtual coach. This unique VR apprenticeship model lets trainees move at their own pace and provides strategic, specific feedback to help them learn from their mistakes and master the skills they need to successfully perform their job.

Location

Company Stage

Age of Data

Experience

Industry

Company

Senior Director, Customer Success

Genesys

$155k - $305k

$155,150 - $304,550

Exceed.ai

$155k - $305k

$155,150 - $304,550

DigitalOcean

$213k - $300k

$213,000 - $300,000

PagerDuty

$275k

$275,000

Vivian Health

$170k - $260k

$170,000 - $260,000

Chainguard

$225k - $255k

$225,000 - $255,000

Jasper

$180k - $250k

$180,000 - $250,000

WP Engine

$160k - $240k

$160,000 - $240,000

Flywheel

$160k - $240k

$160,000 - $240,000

Aisera

$175k - $225k

$175,000 - $225,000

TransfrVR

$120k - $130k

$120,000 - $130,000