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Datasets
Customer Success
IC2 - Developing
Salary Range
Low
$67,846
8%
Mid
$73,923
8%
High
$80,000
Data Points
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Implementation Coordinator
Remote
·Last Posted: Oct 2024
$55k
$55,000
Customer Onboarding Specialist
Broomfield
·2-3 Years Experience
·Last Posted: Jan 2025
$50k - $55k
$50,000 - $55,000
Customer Onboarding Specialist
Broomfield
·2-3 Years Experience
·Last Posted: Jun 2025
$50k - $55k
$50,000 - $55,000
Client Solutions Associate - Summer 2024 Start
Austin
$50k - $55k
$50,000 - $55,000
Client Solutions Associate - Summer 2024 Start
Philadelphia
$50k - $55k
$50,000 - $55,000
Client Solutions Associate (Healthcare) - Summer 2024 Start
Philadelphia
$50k - $55k
$50,000 - $55,000
Client Solutions Associate (Healthcare) - Summer 2024 Start
Austin
$50k - $55k
$50,000 - $55,000
Customer Success Associate
Provo
·Last Posted: Nov 2024
$40k - $50k
$40,000 - $50,000
Customer Success Associate
Provo
·Last Posted: Nov 2024
$40k - $50k
$40,000 - $50,000
Customer Operations Specialist
Orlando
·2-4 Years Experience
·Last Posted: Jan 2025
$40k - $48k
$40,000 - $48,000
Customer Support Associate
Orlando
·2-4 Years Experience
·Last Posted: Jan 2025
$40k - $48k
$40,000 - $48,000
Customer Retention Specialist (U.S.)
Remote
·3+ Years Experience
·Last Posted: Jan 2025
$42k
$41,600
Customer Retention Specialist (U.S.)
Remote
·3+ Years Experience
·Last Posted: Feb 2025
$42k
$41,600
Customer Retention Specialist (U.S.)
Remote
·3+ Years Experience
·Last Posted: Feb 2025
$42k
$41,600
Member Experience Specialist
Remote
·Last Posted: Mar 2025
$35k
$35,360
Associate Customer Success Manager
Remote
·2+ Years Experience
·Last Posted: Apr 2025
$30k - $35k
$30,000 - $35,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 28 Data Points | $65,000 | $69,000 | $73,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 127 Data Points | $67,846 | $73,923 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 467 Data Points | $90,000 | $102,563 | $115,125 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 225 Data Points | $110,000 | $125,000 | $140,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 47 Data Points | $118,500 | $133,570 | $148,640 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 25 Data Points | $123,150 | $143,606 | $164,063 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 43 Data Points | $115,000 | $122,500 | $130,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 56 Data Points | $138,100 | $156,550 | $175,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Large 85 Data Points | $155,750 | $177,875 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 15 Data Points | $160,000 | $205,000 | $250,000 |
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