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Customer Success
IC3 - Proficient
Salary Range
Low
$90,000
11%
Mid
$100,875
11%
High
$111,750
Data Points
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Junior Customer Success Manager
Paris
·2-3 Years Experience
N/A
N/A
Customer Success Manager (Italian and Spanish Speaking)
Milan
N/A
N/A
Customer Success Manager - 12 month maternity leave contract
Sydney
·4+ Years Experience
N/A
N/A
Customer Success Manager
Sydney
·3+ Years Experience
N/A
N/A
Customer Success Manager
Republic of India
·4-6 Years Experience
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Small 25 Data Points | $65,000 | $70,000 | $75,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Large 98 Data Points | $70,000 | $77,131 | $84,263 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 358 Data Points | $90,000 | $100,875 | $111,750 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 179 Data Points | $110,000 | $125,000 | $140,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 34 Data Points | $120,000 | $135,000 | $150,000 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 19 Data Points | $121,250 | $138,750 | $156,250 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 32 Data Points | $117,000 | $124,750 | $132,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 44 Data Points | $138,100 | $156,550 | $175,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Large 65 Data Points | $157,500 | $178,750 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 13 Data Points | $160,000 | $205,000 | $250,000 |

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