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Datasets
Customer Success
IC4 - Advanced
Salary Range
Low
$107,500
13%
Mid
$123,750
13%
High
$140,000
Data Points
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Senior Customer Success Manager, Mid-Market
Remote
·Last Posted: Apr 2025
$85k - $105k
$85,000 - $105,000
Enterprise Customer Success Manager
Remote
·2-3 Years Experience
·Last Posted: Apr 2025
$85k - $95k
$85,000 - $95,000
Implementation Specialist (Remote)
Boston
·3+ Years Experience
·Last Posted: Feb 2025
$76k - $100k
$76,000 - $100,000
Sr. Workforce Management Analyst, CX
New York City
·2+ Years Experience
·Last Posted: Aug 2024
$85k - $95k
$85,000 - $95,000
Senior Customer Success Manager (Higher Ed)
Salt Lake City
·4+ Years Experience
·Last Posted: May 2024
$80k - $95k
$80,000 - $95,000
Senior Client Experience Manager - West
San Francisco
·3+ Years Experience
$85k - $100k
$85,000 - $100,000
Client Experience Manager
San Francisco
·2+ Years Experience
·Last Posted: Apr 2025
$70k - $85k
$70,000 - $85,000
Customer Success Manager II
Canada
·3+ Years Experience
·Last Posted: Oct 2024
$90k
$90,000
Implementation Manager
Remote
·4-6 Years Experience
·Last Posted: Aug 2024
$80k - $90k
$80,000 - $90,000
Customer Success Operations Lead
Remote
·3+ Years Experience
·Last Posted: May 2024
$75k - $90k
$75,000 - $90,000
Senior Client Success Manager
Denver
·4+ Years Experience
·Last Posted: Nov 2024
$75k - $90k
$75,000 - $90,000
Customer Success Lead
New York City
·4+ Years Experience
·Last Posted: Jul 2024
$75k - $90k
$75,000 - $90,000
CX Operations Insights Lead
New York City
·4+ Years Experience
·Last Posted: Apr 2025
$92k - $108k
$92,430 - $108,000
Customer Success Manager II, Emerging Enterprise
New York City
·2-5 Years Experience
$84k - $100k
$83,700 - $100,000
Customer Success Manager II, Enterprise
San Francisco
·2-5 Years Experience
·Last Posted: Mar 2025
$77k - $98k
$76,500 - $97,750
Customer Success Manager II, Scale
Chicago
·2-5 Years Experience
·Last Posted: Feb 2025
$72k - $90k
$72,000 - $90,000
Customer Success Manager II, Global Strategic Accounts
San Francisco
·3-6 Years Experience
$68k - $84k
$68,000 - $84,000
Customer Success Manager II, Global Strategic Accounts
Austin
·3-6 Years Experience
$68k - $84k
$68,000 - $84,000
Customer Success Manager II, Scale
San Francisco
·2-5 Years Experience
$70k - $83k
$70,400 - $83,000
Team Lead, Client Services
Bucharest
·5+ Years Experience
N/A
N/A
Senior Customer Success Manager
Ann Arbor
·5+ Years Experience
·Last Posted: Jun 2024
$70k - $90k
$70,000 - $90,000
Scaled Customer Success Manager (AMER)
San Francisco
·3+ Years Experience
·Last Posted: Jun 2024
$120k - $150k
$120,000 - $150,000
Scaled Customer Success Manager
San Francisco
·3+ Years Experience
·Last Posted: Apr 2025
$21k - $26k
$21,200 - $26,400
Senior Implementation Services Associate (Eastern Time Zone))
Remote
·3-5 Years Experience
·Last Posted: Jun 2024
$71k - $87k
$71,000 - $87,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 40 Data Points | $65,000 | $71,050 | $77,100 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 188 Data Points | $65,000 | $72,500 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 644 Data Points | $90,000 | $102,500 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 315 Data Points | $107,500 | $123,750 | $140,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Large 53 Data Points | $114,665 | $131,653 | $148,640 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Medium 36 Data Points | $130,000 | $146,563 | $163,125 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 62 Data Points | $109,000 | $119,500 | $130,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 75 Data Points | $138,100 | $156,550 | $175,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 137 Data Points | $151,200 | $175,600 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 19 Data Points | $160,000 | $205,000 | $250,000 |
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