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Datasets
Customer Success
M4 - Sr. Manager
Salary Range
Low
$130,000
12%
Mid
$147,500
12%
High
$165,000
Data Points
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Senior Manager Implementation
United States
·5-7 Years Experience
·Last Posted: Jul 2024
$112k - $125k
$112,000 - $125,000
Senior Manager, Member Services
New York City
·5+ Years Experience
·Last Posted: Mar 2024
$110k - $120k
$110,000 - $120,000
Manager, Customer Success (ENT)
Remote
·4-6 Years Experience
·Last Posted: Sep 2024
$105k - $120k
$105,000 - $120,000
Senior Customer Success Manager, CTV & Video
New York City
·3-6 Years Experience
$100k - $120k
$100,000 - $120,000
Senior Customer Success Manager
New York City
·3-6 Years Experience
·Last Posted: Feb 2024
$100k - $120k
$100,000 - $120,000
Senior Customer Success Manager
United States
·3-6 Years Experience
·Last Posted: Feb 2024
$100k - $120k
$100,000 - $120,000
Senior Customer Success Manager, CTV & Video
United States
·3-6 Years Experience
$100k - $120k
$100,000 - $120,000
Customer Success Operations Manager, APAC (Language Expert : Mandarin)
Republic of India
N/A
N/A
Customer Success Operations Manager,EMEA
Republic of India
N/A
N/A
Customer Success Operations Manager, APAC
Republic of India
N/A
N/A
Associate Director, Customer Experience
New York City
·5+ Years Experience
·Last Posted: Mar 2024
$95k - $120k
$95,000 - $120,000
Sr. Manager, Customer Experience
Remote
·10+ Years Experience
·Last Posted: Feb 2024
$93k - $117k
$93,000 - $117,000
Sr. Customer Success Operations Manager
United States
·5+ Years Experience
·Last Posted: Oct 2024
$115k
$115,000
Senior Manager, Client Services
Vista
·4+ Years Experience
·Last Posted: Oct 2024
$98k - $115k
$98,000 - $115,000
Sr. Manager, CX Data & Operations
Denver
·Last Posted: Dec 2023
$90k - $110k
$90,000 - $110,000
Senior Manager, Customer Experience
Phoenix
·5+ Years Experience
·Last Posted: Jul 2024
$80k - $109k
$80,000 - $109,000
Senior Manager, Customer Success
Norfolk
·5+ Years Experience
·Last Posted: Feb 2024
$100k - $105k
$100,000 - $105,000
Senior Manager, Customer Success
Norfolk
·5+ Years Experience
·Last Posted: Feb 2024
$100k - $105k
$100,000 - $105,000
Team Manager, Customer Success
Remote
·Last Posted: Nov 2023
$90k
$90,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 37 Data Points | $65,000 | $72,100 | $79,200 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 200 Data Points | $65,000 | $72,500 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 671 Data Points | $86,400 | $100,700 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 334 Data Points | $105,000 | $121,750 | $138,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 48 Data Points | $114,000 | $129,750 | $145,500 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Medium 29 Data Points | $130,000 | $150,498 | $170,995 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 60 Data Points | $102,000 | $120,000 | $138,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 84 Data Points | $130,000 | $147,500 | $165,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 163 Data Points | $154,000 | $175,000 | $196,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 19 Data Points | $165,000 | $207,500 | $250,000 |
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