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Datasets
Customer Success
M5 - Director
Salary Range
Low
$154,000
12%
Mid
$175,000
12%
High
$196,000
Data Points
Sort By
Director of Customer Success, Life Sciences
Remote
·10+ Years Experience
·Last Posted: Apr 2024
$153k - $170k
$153,000 - $170,000
Senior Director, Services
Boston
·6+ Years Experience
·Last Posted: Dec 2023
$150k - $170k
$150,000 - $170,000
Director, Client Success
United States
·7-10 Years Experience
·Last Posted: Sep 2024
$145k - $170k
$145,000 - $170,000
Director, Client Success
Remote
·5+ Years Experience
·Last Posted: Jun 2024
$123k - $167k
$123,000 - $167,000
Director, Service Delivery
Remote
·Last Posted: Nov 2024
$143k - $164k
$142,900 - $164,300
Director of Implementation
Redmond
·7+ Years Experience
·Last Posted: Oct 2024
$144k - $166k
$144,000 - $166,400
Director of Customer Success Management
Redmond
·6+ Years Experience
·Last Posted: Sep 2024
$140k - $160k
$140,000 - $160,000
Director of Customer Experience
Remote
·5+ Years Experience
·Last Posted: Dec 2023
$150k - $165k
$150,000 - $165,000
Director of Customer Experience
Remote
·Last Posted: Aug 2024
$140k - $160k
$140,000 - $160,000
Director of Customer Experience & Automation
Remote
·Last Posted: Apr 2024
$160k
$160,000
Director, Member Care
New York City
·7+ Years Experience
·Last Posted: Oct 2024
$150k - $170k
$150,000 - $170,000
Director, Member Care
New York City
·7+ Years Experience
·Last Posted: Apr 2024
$140k - $160k
$140,000 - $160,000
Director, Member Care
United States
·7+ Years Experience
·Last Posted: Jun 2024
$140k - $160k
$140,000 - $160,000
Director, Member Care
New York City
·7+ Years Experience
·Last Posted: Oct 2024
$150k - $170k
$150,000 - $170,000
Director, Member Care
New York City
·7+ Years Experience
·Last Posted: Apr 2024
$140k - $160k
$140,000 - $160,000
Director, Member Care
United States
·7+ Years Experience
·Last Posted: Jun 2024
$140k - $160k
$140,000 - $160,000
Director of Customer Success, West and Central NA
San Mateo
·10+ Years Experience
·Last Posted: Apr 2024
$130k - $160k
$130,000 - $160,000
Director, Customer Success EMEA
London
·10+ Years Experience
N/A
N/A
Director, Client Success
Remote
·8+ Years Experience
·Last Posted: Dec 2023
$127k - $158k
$126,700 - $158,400
Director, Client Success
Denver
·8+ Years Experience
·Last Posted: Dec 2023
$127k - $158k
$126,700 - $158,400
Director, Customer Solutions
Los Angeles
·7+ Years Experience
·Last Posted: Jan 2024
$105k - $155k
$105,000 - $155,000
Director, Customer Strategy
United States
·5-7 Years Experience
·Last Posted: Aug 2024
$150k
$150,000
Head of Customer Experience
Remote
·Last Posted: Jun 2024
$130k - $150k
$130,000 - $150,000
Director, Scale Customer Success
Remote
·7+ Years Experience
·Last Posted: Sep 2024
$125k - $150k
$125,000 - $150,000
Client Success Director
Remote
·6-8 Years Experience
·Last Posted: Aug 2024
$104k - $150k
$103,800 - $150,000
Director of Client Operations
Remote
·Last Posted: May 2024
$125k - $145k
$125,000 - $145,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 36 Data Points | $65,000 | $72,300 | $79,600 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 197 Data Points | $64,081 | $72,040 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 669 Data Points | $86,400 | $100,700 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 333 Data Points | $105,000 | $121,750 | $138,500 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 48 Data Points | $114,000 | $129,750 | $145,500 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Medium 29 Data Points | $130,000 | $150,498 | $170,995 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 60 Data Points | $102,000 | $120,000 | $138,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 83 Data Points | $130,000 | $147,500 | $165,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 163 Data Points | $154,000 | $175,000 | $196,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 19 Data Points | $165,000 | $207,500 | $250,000 |
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