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Datasets
Customer Success
M5 - Director
Salary Range
Low
$151,200
14%
Mid
$175,600
14%
High
$200,000
Data Points
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Senior Director, Implementation (Aspire)
Remote
·4-7 Years Experience
·Last Posted: May 2024
$169k - $243k
$169,000 - $243,000
Senior Director, Implementation (Aspire)
Remote
·4-7 Years Experience
·Last Posted: May 2024
$169k - $243k
$169,000 - $243,000
Director of Customer Strategy and Operations
Remote
·10+ Years Experience
·Last Posted: Aug 2024
$220k - $240k
$220,000 - $240,000
Director of Account Management
Remote
·10+ Years Experience
·Last Posted: Oct 2024
$200k - $240k
$200,000 - $240,000
Director of Account Management
Remote
·10+ Years Experience
·Last Posted: Oct 2024
$200k - $240k
$200,000 - $240,000
Customer Success & Network Partners Senior Director
United States
·8+ Years Experience
·Last Posted: Sep 2024
$235k - $235k
$234,972 - $235,172
Director, Services
Remote
·Last Posted: Apr 2025
$187k - $235k
$187,000 - $235,000
Director of Customer Success Enablement
United States
·8+ Years Experience
·Last Posted: Feb 2025
$187k - $231k
$187,000 - $231,000
Customer Success Director
United States
·8+ Years Experience
·Last Posted: Aug 2024
$170k - $230k
$170,000 - $230,000
Director, Customer Advocacy
Sydney
·12+ Years Experience
N/A
N/A
Director, Client Success
Remote
·10+ Years Experience
·Last Posted: Jun 2024
$151k - $230k
$150,800 - $230,000
Director, Client Success
Remote
·10+ Years Experience
·Last Posted: Jun 2024
$151k - $230k
$150,800 - $230,000
Director, Client Success
Remote
·10+ Years Experience
·Last Posted: Jun 2024
$151k - $230k
$150,800 - $230,000
Head of Client Success
Remote
·10+ Years Experience
·Last Posted: Apr 2024
$200k - $225k
$200,000 - $225,000
Global Customer Success Leader
Boston
·7+ Years Experience
·Last Posted: Apr 2024
$164k - $222k
$164,135 - $222,065
Director, Strategic Operations (Customer Success)
Remote
·8+ Years Experience
·Last Posted: Aug 2024
$190k - $220k
$190,000 - $220,000
Director of Customer Success
Remote
·7+ Years Experience
·Last Posted: Jan 2025
$175k - $215k
$175,000 - $215,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 40 Data Points | $65,000 | $71,050 | $77,100 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 188 Data Points | $65,000 | $72,500 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 644 Data Points | $90,000 | $102,500 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 315 Data Points | $107,500 | $123,750 | $140,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Large 53 Data Points | $114,665 | $131,653 | $148,640 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Medium 36 Data Points | $130,000 | $146,563 | $163,125 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 62 Data Points | $109,000 | $119,500 | $130,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 75 Data Points | $138,100 | $156,550 | $175,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 137 Data Points | $151,200 | $175,600 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 19 Data Points | $160,000 | $205,000 | $250,000 |
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