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Customer Success
M5 - Director
Salary Range
Low
$151,200
14%
Mid
$175,600
14%
High
$200,000
Data Points
Sort By
Director of Customer Success
Ottawa
·10+ Years Experience
·Last Posted: Dec 2024
$140k - $175k
$140,000 - $175,000
Director of Implementation
New York City
·8+ Years Experience
·Last Posted: Jan 2025
$140k - $170k
$140,000 - $170,000
Director of Client Services
New York City
·7+ Years Experience
·Last Posted: Mar 2025
$120k - $170k
$120,000 - $170,000
Director of Customer Success
Chicago
·10+ Years Experience
·Last Posted: May 2025
$135k - $165k
$135,000 - $165,000
Senior Director, Customer Success - Health Plans
United States
·8+ Years Experience
·Last Posted: Apr 2025
$150k - $160k
$150,000 - $160,000
Regional Director, Customer Success
Remote
·10+ Years Experience
·Last Posted: May 2025
$150k
$150,000
Director of Customer Experience
New Orleans
·7+ Years Experience
·Last Posted: May 2025
$10k - $150k
$10,000 - $150,000
Senior Enterprise Customer Success Director
Remote
·Last Posted: Feb 2025
$99k - $145k
$99,000 - $145,000
Director of Customer Implementation (Vendor Success & Customer Onboarding)
Remote
·5+ Years Experience
·Last Posted: Jan 2025
$110k - $140k
$110,000 - $140,000
Director of Customer Implementation (Vendor Success & Customer Onboarding)
Remote
·5+ Years Experience
·Last Posted: May 2025
$110k - $140k
$110,000 - $140,000
Director of Customer Experience - Strategy and Operations
Remote
·Last Posted: Apr 2025
$110k - $130k
$110,000 - $130,000
Customer Success Director
London
·7+ Years Experience
·Last Posted: Jun 2025
$65k
$65,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Small 22 Data Points | $66,250 | $70,625 | $75,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Large 92 Data Points | $70,000 | $77,500 | $85,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 320 Data Points | $90,040 | $101,785 | $113,530 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 160 Data Points | $110,000 | $125,000 | $140,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 26 Data Points | $120,660 | $140,330 | $160,000 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Small 16 Data Points | $122,500 | $142,500 | $162,500 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 31 Data Points | $117,000 | $124,750 | $132,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 40 Data Points | $135,000 | $154,500 | $174,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Large 56 Data Points | $151,200 | $175,600 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 11 Data Points | $164,000 | $189,500 | $215,000 |
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