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Datasets
Customer Success
M5 - Director
Salary Range
Low
$154,000
13%
Mid
$177,000
13%
High
$200,000
Data Points
Sort By
Head of Client Success
Remote
·10+ Years Experience
·Last Posted: Apr 2024
$200k - $225k
$200,000 - $225,000
Global Customer Success Leader
Boston
·7+ Years Experience
·Last Posted: Apr 2024
$164k - $222k
$164,135 - $222,065
Director, Strategic Operations (Customer Success)
Remote
·8+ Years Experience
·Last Posted: Aug 2024
$190k - $220k
$190,000 - $220,000
Director, Client Success
United States
·6+ Years Experience
·Last Posted: Mar 2024
$133k - $220k
$132,500 - $219,700
Director of Customer Success
Remote
·7+ Years Experience
·Last Posted: Jan 2025
$175k - $215k
$175,000 - $215,000
Head of Customer Success
New York
·6+ Years Experience
·Last Posted: Oct 2024
$170k - $215k
$170,000 - $215,000
Head of Customer Engagement
Remote
·10+ Years Experience
·Last Posted: May 2024
$135k - $215k
$135,000 - $215,000
Customer Success Director - FS
Remote
·7+ Years Experience
·Last Posted: Mar 2024
$130k - $220k
$130,000 - $220,000
Customer Advocacy Director - EMEA
Remote
·7+ Years Experience
·Last Posted: May 2024
$200k
$200,000
Head of Customer Success
United States
·Last Posted: Apr 2024
$160k - $210k
$160,000 - $210,000
Director, Customer Success
New York
·8+ Years Experience
·Last Posted: Oct 2024
$155k - $210k
$155,000 - $210,000
Head of Client Service
New York City
·8+ Years Experience
·Last Posted: Nov 2024
$190k - $250k
$190,000 - $250,000
Director of Client Services
New York City
·7+ Years Experience
$120k - $170k
$120,000 - $170,000
Director of Payor Success
New York City
·Last Posted: Feb 2025
$151k - $210k
$151,200 - $210,000
Director, Customer Success Operations
United States
·8-10 Years Experience
·Last Posted: May 2024
$154k - $209k
$154,000 - $209,000
Director, Customer Success Operations
Raleigh
·8-10 Years Experience
·Last Posted: May 2024
$154k - $209k
$154,000 - $209,000
Director, Customer Experience
United States
·5+ Years Experience
·Last Posted: Jun 2024
$135k - $207k
$135,000 - $206,500
Director Customer Success Operations
United States
·7+ Years Experience
·Last Posted: May 2024
$155k - $205k
$155,000 - $205,000
Senior Director of Customer Success
Remote
·5+ Years Experience
·Last Posted: Aug 2024
$170k - $260k
$170,000 - $260,000
Director, Customer Success- Agency
Remote
·5+ Years Experience
·Last Posted: Aug 2024
$130k - $150k
$130,000 - $150,000
Director, Customer Success - Remote, USA (East Coast Preferred)
Remote
·7-8 Years Experience
·Last Posted: Nov 2024
$175k - $200k
$175,000 - $200,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Medium 34 Data Points | $67,500 | $73,550 | $79,600 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 200 Data Points | $65,000 | $72,500 | $80,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Very Large 655 Data Points | $86,000 | $100,500 | $115,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Very Large 312 Data Points | $109,000 | $124,500 | $140,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Medium 48 Data Points | $114,330 | $131,485 | $148,640 | |
IC6 Advisory An authority in their field who defines and drives initiatives with long-term strategic impact. | Medium 36 Data Points | $125,000 | $143,906 | $162,813 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 60 Data Points | $107,000 | $121,625 | $136,250 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Large 74 Data Points | $131,250 | $150,625 | $170,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Very Large 151 Data Points | $154,000 | $177,000 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 17 Data Points | $155,150 | $202,575 | $250,000 |
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