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Customer Support
IC1 - Entry
Salary Range
Low
$48,500
6%
Mid
$51,750
6%
High
$55,000
Data Points
Sort By
Support Analyst
Remote
·Last Posted: Dec 2024
$65k - $75k
$65,000 - $75,000
Customer Success Representative (Smart Answering)
United States
·1-3 Years Experience
·Last Posted: May 2025
$47k - $75k
$47,000 - $75,000
Client Experience Associate - Central
Remote
·Last Posted: May 2025
$60k - $65k
$60,000 - $65,000
Client Experience Associate - East
Remote
·Last Posted: May 2025
$60k - $65k
$60,000 - $65,000
Customer Support Representative - AMER
Remote
·1-2 Years Experience
·Last Posted: Apr 2025
$53k - $65k
$53,000 - $65,000
Technical Support Specialist Level 1 (Long term Contract) East Coast
Remote
·Last Posted: May 2025
$60k
$60,000
Help Desk Associate
Denver
·1+ Years Experience
·Last Posted: Feb 2025
$50k - $60k
$50,000 - $60,000
Customer Support Representative
Remote
·1-2 Years Experience
·Last Posted: Jun 2025
$50k - $60k
$50,000 - $60,000
Associate Support Representative
San Francisco
·Last Posted: Feb 2025
$50k - $58k
$49,500 - $57,600
Customer Experience Representative
Remote
·Last Posted: Mar 2025
$55k - $60k
$55,000 - $60,000
Customer Experience Representative
Denver
·Last Posted: Mar 2025
$55k
$55,000
Customer Support Team Member
Arizona
·Last Posted: Jan 2025
$55k
$55,000
Customer Support Team Member
Arizona
·Last Posted: Jan 2025
$55k
$55,000
REMOTE | Support Engineer - Tier 1
United States
·Last Posted: Feb 2025
$55k
$55,000
Customer Experience Associate - Future Openings
United States
·1-3 Years Experience
·Last Posted: Dec 2024
$50k - $55k
$50,000 - $55,000
Coordinator, Customer Happiness
New York City
·Last Posted: Mar 2025
$45k - $54k
$45,000 - $54,000
Technical Support Analyst Intern
Madison
·Last Posted: Jan 2025
$34k - $54k
$34,000 - $54,000
Customer Support Associate - Canada
Remote
·1+ Years Experience
$48k - $51k
$47,500 - $51,000
Customer Support Associate - Canada
Canada
·1+ Years Experience
$48k - $51k
$47,500 - $51,000
Customer Support Associate - New Zealand
Remote
·1+ Years Experience
N/A
N/A
Customer Support Associate - New Zealand
New Zealand
·1+ Years Experience
N/A
N/A
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Feb 2025
$50k
$50,440
Client Services Representative
Santo Domingo
·1+ Years Experience
·Last Posted: Apr 2025
$50k
$50,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 57 Data Points | $48,500 | $51,750 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 154 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Medium 46 Data Points | $69,500 | $76,258 | $83,015 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Small 21 Data Points | $92,000 | $100,500 | $109,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Small 24 Data Points | $80,000 | $90,000 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 7 Data Points | $108,000 | $134,000 | $160,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 10 Data Points | $175,000 | $191,750 | $208,500 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Insufficient 3 Data Points | $210,000 | $240,000 | $270,000 |
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