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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$47,500
7%
Mid
$51,250
7%
High
$55,000
Data Points
Sort By
Customer Support Representative
United States
·1-2 Years Experience
·Last Posted: Aug 2024
$52k - $67k
$51,692 - $67,469
Customer Support Representative - Japan
Republic of Singapore
·1-2 Years Experience
N/A
N/A
Technical Support Representative - Tier 1 (Portuguese Speaking) - USA Remote
United States
·Last Posted: Mar 2024
$42k - $70k
$42,164 - $70,274
Technical Support Representative, Tier 1 (USA Remote)
United States
·Last Posted: Jul 2024
$38k - $62k
$38,000 - $62,000
Technical Support Representative, Tier 1 (Japan, Remote)
Tokyo
N/A
N/A
Technical Support Representative, Tier 1 (Philippines, Remote)
Manila
N/A
N/A
Technical Support Representative, Tier 1 (South Korea, Remote)
Seoul
N/A
N/A
Associate Technical Support Engineer, New Grad (2024)
Santa Fe
·Last Posted: May 2024
$66k
$65,700
Customer Support Representative
California
·1-3 Years Experience
·Last Posted: Apr 2024
$55k - $65k
$55,000 - $65,000
Customer Engagement Coordinator
Chicago
·1-3 Years Experience
·Last Posted: Aug 2024
$55k - $65k
$55,000 - $65,000
Customer Engagement Coordinator
Chicago
·1-3 Years Experience
·Last Posted: Jul 2024
$55k - $65k
$55,000 - $65,000
Collections Representative, Small Business (Hybrid)
Denver
$52k - $70k
$52,000 - $70,000
Help Desk Associate
Denver
·1+ Years Experience
·Last Posted: Feb 2025
$50k - $60k
$50,000 - $60,000
CashNetUSA Application Support Representative (Remote)
Chicago
N/A
N/A
Customer Support Representative
Remote
·Last Posted: Nov 2024
$50k - $65k
$50,000 - $65,000
Member Services Associate
New York City
·1-2 Years Experience
·Last Posted: Nov 2024
$60k - $75k
$60,000 - $75,000
Member Services Associate
Remote
·1-2 Years Experience
·Last Posted: Nov 2024
$48k - $65k
$48,000 - $65,000
Member Services Associate
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$48k - $65k
$48,000 - $65,000
Member Services Associate (Fertility Focus)
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$48k - $65k
$48,000 - $65,000
Technical Support Specialist - Tier I
Remote
·Last Posted: Aug 2024
$45k - $65k
$45,000 - $65,000
User Support Advocate
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$40k - $65k
$40,000 - $65,000
Associate, Inbound Operations
Remote
·1-2 Years Experience
·Last Posted: May 2024
$60k - $75k
$60,000 - $75,000
Coordinator, Customer Happiness
New York City
$45k - $54k
$45,000 - $54,000
Customer Service Coordinator
New York City
·1-2 Years Experience
·Last Posted: Aug 2024
$60k
$60,000
Customer Support Representative
New York City
·Last Posted: Aug 2024
$50k - $60k
$50,000 - $60,000
Customer Support Associate
Greenville
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Customer Support Associate
San Mateo
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Customer Support Associate
Greenville
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Client Services Representative I
Remote
·Last Posted: Jun 2024
$55k - $58k
$55,000 - $58,000
Customer Support Specialist I
Boulder
·Last Posted: Sep 2024
$45k - $58k
$45,000 - $58,000
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$47k - $58k
$46,749 - $57,715
Associate Support Representative
San Francisco
·Last Posted: Feb 2025
$50k - $58k
$49,500 - $57,600
Customer Experience Representative
Remote
·Last Posted: Apr 2024
$60k
$60,000
Customer Experience Representative
Denver
·Last Posted: Apr 2024
$55k
$55,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 113 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 299 Data Points | $59,000 | $64,500 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 68 Data Points | $69,313 | $76,039 | $82,765 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 42 Data Points | $90,000 | $101,155 | $112,310 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $72,625 | $82,500 | $92,375 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 58 Data Points | $76,972 | $89,197 | $101,422 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 27 Data Points | $110,000 | $124,068 | $138,135 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 19 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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