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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$49,500
5%
Mid
$52,250
5%
High
$55,000
Data Points
Sort By
Customer Support Associate
Melbourne
N/A
N/A
Customer Support Associate
Victoria
N/A
N/A
Customer Support Associate
Commonwealth of Australia
N/A
N/A
Customer Support Associate
Melbourne
N/A
N/A
Customer Support Associate
Victoria
N/A
N/A
Customer Support Associate
Melbourne
N/A
N/A
Customer Support Associate
Victoria
N/A
N/A
Customer Support Associate
Commonwealth of Australia
N/A
N/A
Customer Support Associate
Melbourne
N/A
N/A
Customer Support Associate
Victoria
N/A
N/A
Customer Service Representative
United States
N/A
N/A
Customer Service Representative
Louisville
N/A
N/A
Customer Service Representative
United States
N/A
N/A
Customer Service Representative
Pennsylvania
N/A
N/A
Customer Service Representative
United States
N/A
N/A
Customer Service Representative
Fort Lauderdale
N/A
N/A
Customer Service Representative
United States
N/A
N/A
Customer Service Representative
Las Vegas
N/A
N/A
Customer Service Representative
United States
N/A
N/A
Customer Service Representative
Dayton
N/A
N/A
Customer Service Representative
New Jersey
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 94 Data Points | $49,500 | $52,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 278 Data Points | $59,500 | $64,750 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 72 Data Points | $65,650 | $72,825 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 36 Data Points | $90,000 | $100,578 | $111,155 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 48 Data Points | $75,000 | $87,500 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $109,000 | $129,500 | $150,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 17 Data Points | $153,375 | $176,688 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 6 Data Points | $215,000 | $243,750 | $272,500 |
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