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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$47,500
7%
Mid
$51,250
7%
High
$55,000
Data Points
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Customer Engagement Coordinator
Chicago
·1-3 Years Experience
·Last Posted: Aug 2024
$55k - $65k
$55,000 - $65,000
Customer Engagement Coordinator
Chicago
·1-3 Years Experience
·Last Posted: Jul 2024
$55k - $65k
$55,000 - $65,000
Collections Representative, Small Business (Hybrid)
Denver
$52k - $70k
$52,000 - $70,000
Help Desk Associate
Denver
·1+ Years Experience
$50k - $60k
$50,000 - $60,000
Help Desk Associate (Hybrid)
Chicago
·1+ Years Experience
N/A
N/A
Customer Service Representative, Small Business (Remote)
Chicago
N/A
N/A
CashNetUSA Customer Service Representative (Remote)
Hashemite Kingdom of Jordan
N/A
N/A
Customer Support Representative
Remote
·Last Posted: Nov 2024
$50k - $65k
$50,000 - $65,000
Member Services Associate
New York City
·1-2 Years Experience
·Last Posted: Nov 2024
$60k - $75k
$60,000 - $75,000
Member Services Associate
Remote
·1-2 Years Experience
·Last Posted: Nov 2024
$48k - $65k
$48,000 - $65,000
Member Services Associate
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$48k - $65k
$48,000 - $65,000
Member Services Associate (Fertility Focus)
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$48k - $65k
$48,000 - $65,000
Technical Support Specialist - Tier I
Remote
·Last Posted: Aug 2024
$45k - $65k
$45,000 - $65,000
User Support Advocate
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$40k - $65k
$40,000 - $65,000
Customer Support Specialist (Tier 1)
Remote
·Last Posted: Feb 2024
$70k
$70,000
Customer Support Specialist (Tier 1)
Remote
·1-2 Years Experience
·Last Posted: Sep 2024
$55k
$55,000
Help Desk Technician - Tier I
Republic of India
·Last Posted: Jan 2024
$55k - $61k
$55,400 - $61,283
Customer Service Coordinator
New York City
·1-2 Years Experience
·Last Posted: Aug 2024
$60k
$60,000
Customer Support Representative
New York City
·Last Posted: Aug 2024
$50k - $60k
$50,000 - $60,000
Customer Support Associate
Greenville
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Customer Support Associate
San Mateo
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Customer Support Associate
Greenville
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Client Services Representative I
Remote
·Last Posted: Jun 2024
$55k - $58k
$55,000 - $58,000
Customer Support Specialist I
Boulder
·Last Posted: Sep 2024
$45k - $58k
$45,000 - $58,000
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$47k - $58k
$46,749 - $57,715
Customer Experience Representative
Remote
·Last Posted: Apr 2024
$60k
$60,000
Customer Experience Representative
Denver
·Last Posted: Apr 2024
$55k
$55,000
Client Service Specialist- CRMG- AHT
Seattle
·1+ Years Experience
·Last Posted: Feb 2024
$50k - $55k
$50,000 - $55,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 120 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 298 Data Points | $60,000 | $66,000 | $72,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $81,450 | $96,225 | $111,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 62 Data Points | $85,500 | $97,750 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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