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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$48,000
7%
Mid
$51,500
7%
High
$55,000
Data Points
Sort By
Technical Support Specialist - Tier I
Remote
·Last Posted: Aug 2024
$45k - $65k
$45,000 - $65,000
User Support Advocate
Remote
·1-2 Years Experience
·Last Posted: Apr 2024
$40k - $65k
$40,000 - $65,000
Associate, Inbound Operations
Remote
·1-2 Years Experience
·Last Posted: May 2024
$60k - $75k
$60,000 - $75,000
Coordinator, Customer Happiness
New York City
·Last Posted: Mar 2025
$45k - $54k
$45,000 - $54,000
Collections Agent
New Orleans
·1-2 Years Experience
·Last Posted: Aug 2024
$55k - $62k
$55,000 - $62,000
Collections Agent
New Orleans
·1-2 Years Experience
·Last Posted: Sep 2024
$52k - $62k
$52,000 - $62,000
Customer Care Agent
New Orleans
·Last Posted: Apr 2024
$35k - $52k
$35,000 - $52,000
Technical Support Representative, Tier 1 (USA Remote)
United States
·Last Posted: Jul 2024
$38k - $62k
$38,000 - $62,000
Technical Support Representative, Tier 1 (Philippines, Remote)
Manila
N/A
N/A
Technical Support Representative, Tier 1 (South Korea, Remote)
Seoul
N/A
N/A
Technical Support Representative, Tier 1 (UK Remote)
United Kingdom of Great Britain and Northern Ireland
N/A
N/A
Customer Service Coordinator
New York City
·1-2 Years Experience
·Last Posted: Aug 2024
$60k
$60,000
Customer Support Representative
New York City
·Last Posted: Aug 2024
$50k - $60k
$50,000 - $60,000
Customer Support Associate
Greenville
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Customer Support Associate
San Mateo
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Customer Support Associate
Greenville
·Last Posted: Apr 2024
$40k - $60k
$40,000 - $60,000
Client Services Representative I
Remote
·Last Posted: Jun 2024
$55k - $58k
$55,000 - $58,000
Customer Support Specialist I
Boulder
·Last Posted: Sep 2024
$45k - $58k
$45,000 - $58,000
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Sep 2024
$47k - $58k
$46,749 - $57,715
Associate Support Representative
San Francisco
·Last Posted: Feb 2025
$50k - $58k
$49,500 - $57,600
Customer Experience Representative
Remote
·Last Posted: Mar 2025
$55k - $60k
$55,000 - $60,000
Customer Experience Representative
Denver
·Last Posted: Mar 2025
$55k
$55,000
Customer Support Specialist (Tier 1)
Remote
·1-2 Years Experience
·Last Posted: Sep 2024
$55k
$55,000
Customer Support Team Member
Arizona
·Last Posted: Jan 2025
$55k
$55,000
Customer Support Team Member
Arizona
·Last Posted: Jan 2025
$55k
$55,000
REMOTE | Support Engineer - Tier 1
United States
·Last Posted: Feb 2025
$55k
$55,000
Client Service Representative (Chicago)
United States
·1+ Years Experience
·Last Posted: Jul 2024
$50k - $55k
$50,000 - $55,000
Customer Support Representative
Boston
·1-3 Years Experience
·Last Posted: Oct 2024
$50k - $55k
$50,000 - $55,000
Customer Experience Associate - Future Openings
United States
·1-3 Years Experience
·Last Posted: Dec 2024
$50k - $55k
$50,000 - $55,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 110 Data Points | $48,000 | $51,500 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 301 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $69,313 | $75,781 | $82,250 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 43 Data Points | $90,000 | $101,155 | $112,310 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 3 Data Points | $90,000 | $100,000 | $110,000 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 59 Data Points | $77,800 | $90,381 | $102,961 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 21 Data Points | $152,617 | $176,309 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |
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