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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$48,000
9%
Mid
$52,500
9%
High
$57,000
Data Points
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L1 technical support
Hong Kong
N/A
N/A
Client Services Representative
Mumbai
N/A
N/A
Client Services Representative
Republic of India
N/A
N/A
Client Services Representative
Republic of Singapore
N/A
N/A
Client Services Representative
Singapore
N/A
N/A
Client Services Representative - International Process - BPO
Mumbai
N/A
N/A
Client Services Representative - International Process - BPO
Republic of India
N/A
N/A
Client Services Representative (Freshers)
Mumbai
N/A
N/A
Client Service Representative
Tokyo
N/A
N/A
Client Service Representative
Japan
N/A
N/A
Customer Service Representative - Veterinary Emergency and Referral Group
New York City
N/A
N/A
Customer Service Representative - Veterinary Emergency and Referral Group
Brooklyn
N/A
N/A
Customer Service Representative - Waggin' Tails Doggie Dude Ranch & Pet Lodge - WI
Madison
N/A
N/A
Customer Service Representative - Hoboken Vets Animal Clinic - NJ
Hoboken
N/A
N/A
Customer Service Representative- West Chelsea Veterinary
New York City
N/A
N/A
Customer Service Representative
Washington
N/A
N/A
Customer Service Representative
Washington, DC
N/A
N/A
Veterinary Customer Service Representative
Coral Springs
N/A
N/A
Customer Service Representative - Veterinary Emergency and Referral Group
New York City
N/A
N/A
Customer Service Representative - Veterinary Emergency and Referral Group
Brooklyn
N/A
N/A
Customer Service Representative - Village Veterinary Clinic
Cleveland
N/A
N/A
Customer Service Representative
Gilbert
N/A
N/A
Customer Service Representative - Petcare Animal Hospital
Madison
N/A
N/A
Client Service Representative
Cary
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 107 Data Points | $48,000 | $52,500 | $57,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 304 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 71 Data Points | $67,000 | $73,500 | $80,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 41 Data Points | $88,500 | $100,328 | $112,155 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $72,625 | $82,500 | $92,375 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 58 Data Points | $78,100 | $91,300 | $104,500 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 24 Data Points | $108,000 | $124,000 | $140,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 18 Data Points | $147,050 | $173,525 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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