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Customer Support
IC1 - Entry
Salary Range
Low
$48,500
6%
Mid
$51,750
6%
High
$55,000
Data Points
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Seasonal Live Services Agent
Remote
·Last Posted: May 2025
$40k - $50k
$40,248 - $49,700
Seasonal Live Services Agent
Remote
·Last Posted: May 2025
$40k - $50k
$40,248 - $49,700
Seasonal Live Services Agent
Remote
·Last Posted: Mar 2025
$39k - $50k
$39,300 - $49,700
Customer Service Insurance- Sales (Signing Bonus)
Phoenix
·1+ Years Experience
·Last Posted: Jan 2025
$46k - $47k
$46,135 - $47,135
Customer Service Insurance
Tampa
·1+ Years Experience
·Last Posted: Jan 2025
$45k - $46k
$45,010 - $46,010
Auto Claims Contact Center Representative
San Antonio
·Last Posted: May 2025
$44k - $46k
$43,750 - $45,750
Customer Service - Bank
Tampa
·1+ Years Experience
·Last Posted: Jan 2025
$44k - $45k
$43,680 - $44,680
Customer Service - Bank
San Antonio
·1+ Years Experience
·Last Posted: Mar 2025
$44k - $45k
$43,680 - $44,680
Technical Support L1
Austin
·Last Posted: Dec 2024
$43k
$43,000
Technical Support L1
Austin
·1-2 Years Experience
·Last Posted: Apr 2025
$43k
$43,000
Customer Service Representative (Hybrid)
United States
·Last Posted: Feb 2025
$40k
$40,000
Customer Support Representative
Remote
·Last Posted: May 2025
$30k
$30,000
Merchant Service Representative I
Burbank
·1+ Years Experience
·Last Posted: Apr 2025
$20k
$20,000
Technical Support Specialist - Thai Speaker
Bangkok
·1-2 Years Experience
$16k
$16,000
Technical Support Specialist - Malaysia
Kuala Lumpur
·1-2 Years Experience
·Last Posted: Oct 2025
$16k
$16,000
Technical Support Specialist - Indonesia
Jakarta
·1-2 Years Experience
·Last Posted: Sep 2025
$16k
$16,000
Technical Support Specialist - Istanbul
Istanbul
·1+ Years Experience
·Last Posted: Jul 2025
$16k
$16,000
Bilingual Customer Service Representatives
Argentine Republic
·Last Posted: Sep 2025
$15k
$15,000
Bilingual Customer Service Representatives
Remote
·Last Posted: Sep 2025
$15k
$15,000
Customer Support Advocate
Remote
·1+ Years Experience
·Last Posted: Apr 2025
$15k
$15,000
Bilingual Customer Service Representative
Remote
·Last Posted: Feb 2025
$14k
$14,000
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 57 Data Points | $48,500 | $51,750 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 154 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Medium 46 Data Points | $69,500 | $76,258 | $83,015 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Small 21 Data Points | $92,000 | $100,500 | $109,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Small 24 Data Points | $80,000 | $90,000 | $100,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 7 Data Points | $108,000 | $134,000 | $160,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 10 Data Points | $175,000 | $191,750 | $208,500 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Insufficient 3 Data Points | $210,000 | $240,000 | $270,000 |

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