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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$50,000
7%
Mid
$53,775
7%
High
$57,550
Data Points
Sort By
Customer Support Specialist (Tier 1)
Remote
·1-2 Years Experience
·Last Posted: Sep 2024
$55k
$55,000
Customer Support Team Member
Arizona
·Last Posted: Jan 2025
$55k
$55,000
Customer Support Team Member
Arizona
·Last Posted: Jan 2025
$55k
$55,000
REMOTE | Support Engineer - Tier 1
United States
·Last Posted: Feb 2025
$55k
$55,000
Customer Support Representative
Boston
·1-3 Years Experience
·Last Posted: Oct 2024
$50k - $55k
$50,000 - $55,000
Customer Experience Associate - Future Openings
United States
·1-3 Years Experience
·Last Posted: Dec 2024
$50k - $55k
$50,000 - $55,000
Tier 1 Help Desk
Phoenix
·1+ Years Experience
·Last Posted: Jul 2025
$45k - $55k
$45,000 - $55,000
Help Desk Associate
Remote
·Last Posted: Sep 2024
$47k - $54k
$47,000 - $54,000
Coordinator, Customer Happiness
New York City
·Last Posted: Mar 2025
$45k - $54k
$45,000 - $54,000
Technical Support Analyst Intern
Madison
·Last Posted: Jan 2025
$34k - $54k
$34,000 - $54,000
Client Response Representative
Brentwood
·Last Posted: Sep 2024
$55k - $65k
$55,000 - $65,000
Customer Service Representative (Hybrid)
United States
·Last Posted: Feb 2025
$40k
$40,000
Customer Support Associate - Canada
Remote
·1+ Years Experience
$48k - $51k
$47,500 - $51,000
Customer Support Associate - Canada
Canada
·1+ Years Experience
$48k - $51k
$47,500 - $51,000
Customer Support Associate - New Zealand
Remote
·1+ Years Experience
N/A
N/A
Customer Support Associate - New Zealand
New Zealand
·1+ Years Experience
N/A
N/A
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Aug 2024
$50k
$50,440
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Feb 2025
$50k
$50,440
Technical Support Representative
Redmond
·1+ Years Experience
·Last Posted: Dec 2024
$44k - $50k
$43,650 - $50,440
Digital Support Agent
Santo Domingo
·1+ Years Experience
·Last Posted: Sep 2024
$50k
$50,000
Client Services Representative
Santo Domingo
·1+ Years Experience
·Last Posted: Sep 2024
$50k
$50,000
Client Services Representative
Santo Domingo
·1+ Years Experience
·Last Posted: Oct 2024
$50k
$50,000
Client Services Representative
Santo Domingo
·1+ Years Experience
·Last Posted: Apr 2025
$50k
$50,000
Seasonal Live Services Agent
Remote
·Last Posted: May 2025
$40k - $50k
$40,248 - $49,700
Seasonal Live Services Agent
Remote
·Last Posted: May 2025
$40k - $50k
$40,248 - $49,700
Seasonal Live Services Agent
Remote
·Last Posted: Mar 2025
$39k - $50k
$39,300 - $49,700
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Large 82 Data Points | $50,000 | $53,775 | $57,550 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 250 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $65,710 | $73,355 | $81,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 30 Data Points | $94,110 | $103,883 | $113,655 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $103,700 | $115,225 | $126,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Medium 39 Data Points | $75,986 | $88,349 | $100,711 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 21 Data Points | $108,000 | $127,750 | $147,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 15 Data Points | $164,850 | $182,425 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 6 Data Points | $215,000 | $243,750 | $272,500 |
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