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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$47,500
7%
Mid
$51,250
7%
High
$55,000
Data Points
Sort By
Client Service Representative (Chicago)
United States
·1+ Years Experience
·Last Posted: Jul 2024
$50k - $55k
$50,000 - $55,000
Customer Support Representative
Boston
·1-3 Years Experience
·Last Posted: Oct 2024
$50k - $55k
$50,000 - $55,000
Customer Delight Specialist: Saturday - Wednesday PT Hours
Remote
·Last Posted: Mar 2024
$50k - $55k
$50,000 - $55,000
Customer Experience Associate - Future Openings
United States
·1-3 Years Experience
·Last Posted: Dec 2024
$50k - $55k
$50,000 - $55,000
Customer Experience Associate (West Coast - Pacific Time)
Portland
·1-3 Years Experience
·Last Posted: Feb 2024
$45k - $55k
$45,000 - $55,000
Customer Care Associate
Madison
·2+ Years Experience
·Last Posted: Jul 2024
$35k - $56k
$35,000 - $56,000
Technical Support Analyst Intern
Madison
·Last Posted: Jan 2025
$34k - $54k
$34,000 - $54,000
Help Desk Associate
Remote
·Last Posted: Sep 2024
$47k - $54k
$47,000 - $54,000
Customer Service Agent
Boston
·1+ Years Experience
·Last Posted: Apr 2024
$45k - $52k
$45,000 - $52,000
Collections Agent
New Orleans
·1-2 Years Experience
·Last Posted: Aug 2024
$55k - $62k
$55,000 - $62,000
Collections Agent
New Orleans
·1-2 Years Experience
·Last Posted: Sep 2024
$52k - $62k
$52,000 - $62,000
Customer Care Agent
New Orleans
·Last Posted: Apr 2024
$35k - $52k
$35,000 - $52,000
Bilingual Customer Care Agent
New Orleans
·Last Posted: Mar 2024
$35k - $50k
$35,000 - $50,000
Customer Care Agent
New Orleans
·Last Posted: Jan 2024
$37k - $45k
$37,000 - $45,000
Technical Support Representative
Redmond
·1+ Years Experience
·Last Posted: Jan 2024
$44k - $53k
$43,650 - $52,800
Technical Support Representative
Redmond
·1+ Years Experience
·Last Posted: Dec 2024
$44k - $50k
$43,650 - $50,440
Customer Support Associate - Canada
Remote
·1+ Years Experience
$48k - $51k
$47,500 - $51,000
Customer Support Associate - Canada
Canada
·1+ Years Experience
$48k - $51k
$47,500 - $51,000
Customer Support Associate - New Zealand
Remote
·1+ Years Experience
N/A
N/A
Customer Support Associate - New Zealand
New Zealand
·1+ Years Experience
N/A
N/A
Customer Support Representative
Remote
·1+ Years Experience
$50k
$50,440
Customer Support Representative
Remote
·1+ Years Experience
·Last Posted: Aug 2024
$50k
$50,440
Digital Support Agent
Santo Domingo
·1+ Years Experience
·Last Posted: Sep 2024
$50k
$50,000
Client Services Representative
Santo Domingo
·1+ Years Experience
·Last Posted: Sep 2024
$50k
$50,000
Client Services Representative
Santo Domingo
·1+ Years Experience
·Last Posted: Oct 2024
$50k
$50,000
Client Services Representative
Santo Domingo
·1+ Years Experience
$50k
$50,000
Customer Experience Representative
Remote
·Last Posted: Aug 2024
$50k - $50k
$49,500 - $50,000
Support Analyst
Remote
·Last Posted: Apr 2024
$40k - $50k
$40,000 - $50,000
Associate Credit Resolution Operations Specialist
Remote
·1-3 Years Experience
·Last Posted: Jul 2024
$40k - $50k
$40,000 - $50,000
Associate Credit Resolution Operations Specialist
Remote
·1-3 Years Experience
·Last Posted: Jul 2024
$40k - $50k
$40,000 - $50,000
Insurance Verification Specialist
Remote
·1+ Years Experience
·Last Posted: Apr 2024
$45k - $49k
$45,000 - $49,000
Customer Service Representative - Billing
United States
N/A
N/A
Level Comparison
| Level | Sample Size | Low | Mid | High | |
|---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 120 Data Points | $47,500 | $51,250 | $55,000 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 298 Data Points | $60,000 | $66,000 | $72,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 65 Data Points | $70,000 | $80,000 | $90,000 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 45 Data Points | $81,450 | $96,225 | $111,000 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 1 Data Point | $55,250 | $65,000 | $74,750 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 62 Data Points | $85,500 | $97,750 | $110,000 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Medium 28 Data Points | $110,000 | $122,500 | $135,000 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 22 Data Points | $145,000 | $172,500 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 7 Data Points | $221,000 | $251,000 | $281,000 |
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