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Datasets
Customer Support
IC1 - Entry
Salary Range
Low
$48,750
7%
Mid
$52,500
7%
High
$56,250
Data Points
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Associate Credit Resolution Operations Specialist
Remote
·1-3 Years Experience
·Last Posted: Jul 2024
$40k - $50k
$40,000 - $50,000
Associate Credit Resolution Operations Specialist
Remote
·1-3 Years Experience
·Last Posted: Jul 2024
$40k - $50k
$40,000 - $50,000
Seasonal Live Services Agent
Remote
·Last Posted: Mar 2025
$39k - $50k
$39,300 - $49,700
Insurance Verification Specialist
Remote
·1+ Years Experience
·Last Posted: Apr 2024
$45k - $49k
$45,000 - $49,000
Customer Service Representative - Billing
United States
N/A
N/A
Customer Service Insurance- Sales (Signing Bonus)
Phoenix
·1+ Years Experience
·Last Posted: Jan 2025
$46k - $47k
$46,135 - $47,135
Customer Service Insurance
Tampa
·1+ Years Experience
·Last Posted: Jan 2025
$45k - $46k
$45,010 - $46,010
Auto Claims Contact Center Representative
San Antonio
·Last Posted: Mar 2025
$44k - $46k
$43,750 - $45,750
Customer Service - Auto Claims (Unlicensed)
Tampa
·Last Posted: Aug 2024
$44k - $45k
$43,750 - $44,750
Customer Service - Bank
San Antonio
·1+ Years Experience
·Last Posted: May 2024
$44k - $45k
$43,680 - $44,680
Customer Service - Bank
Tampa
·1+ Years Experience
·Last Posted: Jan 2025
$44k - $45k
$43,680 - $44,680
Customer Service - Bank
San Antonio
·1+ Years Experience
·Last Posted: Mar 2025
$44k - $45k
$43,680 - $44,680
Technical Support L1
Austin
·Last Posted: Dec 2024
$43k
$43,000
Technical Support L1
Austin
·1-2 Years Experience
·Last Posted: Oct 2024
$43k
$43,000
Technical Support L1
Austin
·1-2 Years Experience
·Last Posted: Jun 2024
$42k
$42,000
EverHealth - Customer Service and Support Associate, Remote (US)
Orlando
·1+ Years Experience
·Last Posted: May 2024
$42k
$41,600
Customer Service Representative
United States
·Last Posted: Apr 2024
$35k - $42k
$35,000 - $42,000
Customer Service Representative
United States
·Last Posted: Jun 2024
$34k - $41k
$33,900 - $41,420
Customer Service Representative
South Dakota
·2+ Years Experience
·Last Posted: May 2024
$33k
$33,000
Customer Support Representative
Remote
$30k
$30,000
Customer Support Representative - Mexico City, Mexico
Remote
·Last Posted: Oct 2024
$18k - $25k
$18,000 - $25,000
Customer Care Associate - APAC
Remote
·1-3 Years Experience
·Last Posted: Jun 2024
$13k - $30k
$13,300 - $29,900
Customer Care Associate - AMER
Remote
·Last Posted: May 2024
$13k - $19k
$13,300 - $18,700
Customer Care Associate - APAC
Remote
·1-3 Years Experience
·Last Posted: Jun 2024
$13k - $30k
$13,300 - $29,900
Customer Care Associate - AMER
Remote
·Last Posted: May 2024
$13k - $19k
$13,300 - $18,700
Technical Support Specialist - Malaysia
Kuala Lumpur
·1-2 Years Experience
·Last Posted: Oct 2024
$16k
$16,000
Technical Support Specialist - Thai Speaker
Bangkok
·1-2 Years Experience
$16k
$16,000
Technical Support Specialist - Istanbul
Istanbul
·1+ Years Experience
$16k
$16,000
Technical Support Specialist - Malaysia
Kuala Lumpur
·1-2 Years Experience
$16k
$16,000
Technical Support Specialist - Indonesia
Jakarta
·1-2 Years Experience
$16k
$16,000
Level Comparison
Level | Sample Size | Low | Mid | High | |
---|---|---|---|---|---|
IC1 Entry 0-1 YOE Contributes to smaller projects under detailed guidance. | Very Large 108 Data Points | $48,750 | $52,500 | $56,250 | |
IC2 Developing 2-4 YOE Contributes to projects under general guidance. Skills are relatively developed with room for growth. | Very Large 301 Data Points | $60,000 | $65,000 | $70,000 | |
IC3 Proficient 5-7 YOE Owns specific projects and requires minimal guidance. Skills are fully developed. | Large 74 Data Points | $69,313 | $75,781 | $82,250 | |
IC4 Advanced 8-11 YOE Owns complex projects and drives their direction. Displays in-depth and broad skills and expertise. | Medium 44 Data Points | $90,000 | $101,078 | $112,155 | |
IC5 Expert 12+ YOE A very experienced team member who leads large, high-priority projects that impact company-level goals. | Insufficient 2 Data Points | $72,625 | $82,500 | $92,375 | |
M3 Manager Directly supervises a team of individual contributors and is accountable for their results. | Large 59 Data Points | $77,800 | $90,381 | $102,961 | |
M4 Sr. Manager Experienced people manager responsible for setting objectives, observing budgets, and tracking results. | Small 25 Data Points | $108,000 | $122,750 | $137,500 | |
M5 Director Oversees managers or leads their own department. Responsible for vision, strategy, hiring, and results. | Small 20 Data Points | $158,184 | $179,092 | $200,000 | |
M6 Sr. Director Manages senior leaders in various groups. Responsible for a business function. | Small 8 Data Points | $220,500 | $249,250 | $278,000 |

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